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Logo of Mention

Mention

byMention
in
4.2

Overview

Product Information on Mention

Updated 13th October 2025

What is Mention?

Mention is a software that enables users to monitor online conversations and track mentions of specific keywords across various platforms including social media and news sites. The software aggregates data from sources such as blogs, forums, and social networks to provide alerts and analytics about brand or topic mentions in real time. It offers features such as sentiment analysis, competitor monitoring, and reporting tools, helping organizations address reputation management and market research challenges by centralizing and analyzing public online discussions relevant to their business or area of interest.

Mention Pricing

Mention software uses a subscription-based pricing model structured across different tiers, with plans varying based on features such as the number of alerts, mentions tracked, and user seats. Pricing is offered on a monthly or annual basis, with additional customization available for enterprises requiring larger-scale monitoring options.

Overall experience with Mention

Social Media Manager
<50M USD, Services (non-Government)
FAVORABLE

“Mention: The Tool for Improved Online Interactions & Analysis”

4.0
Jan 20, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
CX MANAGER
<50M USD, Software
CRITICAL

“Everything is there, but nothing is really there”

3.0
Feb 21, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 24th March 2025

Mention is a tool that specializes in brand and media monitoring, social listening and reputation management. It aids enterprises and agencies by tracking conversations crucial to their brand, competitors, and industry from varied sources like social media, PR mentions, user reviews to blog comments. The tool is leverage by professionals worldwide, providing invaluable assistance for making informed business decisions. Its functionalities include managing, listening, engaging, and analyzing real-time alerts from a centralized dashboard.

Company Details

Updated 29th April 2025
Company type
Private
Year Founded
2012
Head office location
Paris, France
Number of employees
51 - 200
Website
https://mention.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Mention Reviews and Ratings

4.2

(67 Ratings)

Rating Distribution

5 Star
46%
4 Star
48%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Social Media Manager
    <50M USD
    Services (non-Government)
    Review Source

    Mention: The Tool for Improved Online Interactions & Analysis

    4.0
    Jan 20, 2025
    Mention provides a helpful activity to conduct the analysis of the brand mentions as it gives a regular update on the online presence of the brand. However, for a better idea of how one's brand is perceived online, Mention could use a better sentiment analysis system.
  • Social Media Manager
    <50M USD
    Services (non-Government)
    Review Source

    Mention: The Tool for Improved Online Interactions & Analysis

    4.0
    Jan 20, 2025
    Mention provides a helpful activity to conduct the analysis of the brand mentions as it gives a regular update on the online presence of the brand. However, for a better idea of how one's brand is perceived online, Mention could use a better sentiment analysis system.
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Deciding Factors: Mention Vs. Market Average
Performance of Mention Across Market Features

Mention Likes & Dislikes

Like

Mention effectively monitors the keywords and notifies me whenever our brand is discussed on the internet. This real-time awareness of when and where my customers are talking enables me to act fast and converse on topics that are relevant.

Like

Mention effectively monitors the keywords and notifies me whenever our brand is discussed on the internet. This real-time awareness of when and where my customers are talking enables me to act fast and converse on topics that are relevant.

Like

Mention effectively monitors the keywords and notifies me whenever our brand is discussed on the internet. This real-time awareness of when and where my customers are talking enables me to act fast and converse on topics that are relevant.

Dislike

- As mentioned, each feature taken separately is not as good as the other tools available in the market, and some other products look more complete. For example, the social media management tool is okay, but it's nothing like what you can expect from a specialized tool like Hootsuite. - The free version is very limited and doesn't allow you to see the full potential of the platform, whereas paid version is quite expensive if you just want to try the tool - The UX is not perfect, and there is too much noise in the mentions collected without heavy customization

Dislike

- As mentioned, each feature taken separately is not as good as the other tools available in the market, and some other products look more complete. For example, the social media management tool is okay, but it's nothing like what you can expect from a specialized tool like Hootsuite. - The free version is very limited and doesn't allow you to see the full potential of the platform, whereas paid version is quite expensive if you just want to try the tool - The UX is not perfect, and there is too much noise in the mentions collected without heavy customization

Dislike

- As mentioned, each feature taken separately is not as good as the other tools available in the market, and some other products look more complete. For example, the social media management tool is okay, but it's nothing like what you can expect from a specialized tool like Hootsuite. - The free version is very limited and doesn't allow you to see the full potential of the platform, whereas paid version is quite expensive if you just want to try the tool - The UX is not perfect, and there is too much noise in the mentions collected without heavy customization

Reviewer Insights for: Mention