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  1. Home
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  3. Cision Social Software
Logo of Cision Social Software

Cision Social Software

byCision
in Social Analytics Applications
4.1

Overview

Product Information on Cision Social Software

Updated 13th October 2025

What is Cision Social Software?

Cision Social Software is designed to facilitate social media management and monitoring for businesses seeking to improve their public relations and communications strategies. The software enables users to track conversations across multiple social platforms, analyze engagement, and gather insights from online interactions. It provides tools for scheduling posts, managing campaigns, and measuring the impact of social content. The software helps organizations respond to trends, monitor brand reputation, and access analytics to inform decision-making processes. By integrating with other communication solutions, it supports efficient workflow and allows for comprehensive reporting on social media activities, aiding users in addressing challenges related to communication, outreach, and audience engagement.

Cision Social Software Pricing

Cision Social Software is offered on a subscription pricing model, with packages typically structured based on features, usage volume, and the number of users. The software provides tiers that scale according to business needs, and pricing may vary depending on the scope of social media management and analytics required. Custom pricing is available for organizations seeking specific configurations or expanded functionalities.

Overall experience with Cision Social Software

PUBLIC HEALTH PROJECT DIRECTOR
<50M USD, Healthcare and Biotech
FAVORABLE

“Social listening tool with strong reporting capability”

5.0
Jun 2, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
SENIOR RESEARCH MANAGER
1B - 3B USD, Media
CRITICAL

“Great for journalist vetting but not reporting”

3.0
Feb 28, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 24th March 2025

Cision is a company that concentrates on offering consumer and media intelligence, engagement, and communication solutions. The firm provides tools that assist PR, corporate communications, and social media professionals adapting in the data-centric world. It features deep expertise and unique data collaborations. Cision's broad range of products such as CisionOne, Brandwatch, and PR Newswire enable a significant number of companies and organizations to interact and comprehend their crucial audience effectively.

Company Details

Updated 29th April 2025
Company type
Private
Head office location
Chicago, United States
Number of employees
1001 - 5000
Website
https://www.cision.com/us/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Cision Social Software Reviews and Ratings

4.1

(53 Ratings)

Rating Distribution

5 Star
45%
4 Star
47%
3 Star
6%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?
  • SENIOR RESEARCH MANAGER
    1B-10B USD
    Media
    Review Source

    Great for journalist vetting but not reporting

    3.0
    Feb 27, 2024
    Cision is a great tool for finding journalists contact information. However, I prefer other tools for traditional media listening.
  • SENIOR RESEARCH MANAGER
    1B-10B USD
    Media
    Review Source

    Great for journalist vetting but not reporting

    3.0
    Feb 27, 2024
    Cision is a great tool for finding journalists contact information. However, I prefer other tools for traditional media listening.
  • Read All 53 Reviews

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Deciding Factors: Cision Social Software Vs. Market Average
Performance of Cision Social Software Across Market Features

Cision Social Software Likes & Dislikes

Like

Social Listening tools: the ability to see the individual posts from a variety of agencies and their reach and impact. Easy to use: once the system has been set up I can get the data I need each month with just a few clicks. Saved searches: The searches I need to conduct on a regular basis are saved so I can access them easily and run reports. Word cloud: Each search creates a word cloud from the collective social media posts that can be exported to presentations to leadership. Data from searches can be exported to Excel for further analysis.

Like

Social Listening tools: the ability to see the individual posts from a variety of agencies and their reach and impact. Easy to use: once the system has been set up I can get the data I need each month with just a few clicks. Saved searches: The searches I need to conduct on a regular basis are saved so I can access them easily and run reports. Word cloud: Each search creates a word cloud from the collective social media posts that can be exported to presentations to leadership. Data from searches can be exported to Excel for further analysis.

Like

Social Listening tools: the ability to see the individual posts from a variety of agencies and their reach and impact. Easy to use: once the system has been set up I can get the data I need each month with just a few clicks. Saved searches: The searches I need to conduct on a regular basis are saved so I can access them easily and run reports. Word cloud: Each search creates a word cloud from the collective social media posts that can be exported to presentations to leadership. Data from searches can be exported to Excel for further analysis.

Dislike

It feels old school, it doesnt have social, it doesnt have the best operators

Dislike

It feels old school, it doesnt have social, it doesnt have the best operators

Dislike

It feels old school, it doesnt have social, it doesnt have the best operators

Reviewer Insights for: Cision Social Software