• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Microsoft Copilot Studio
Logo of Microsoft Copilot Studio

Microsoft Copilot Studio

byMicrosoft
in
4.6
Market Presence: Conversational AI Platforms, Business Orchestration and Automation Technologies

Overview

Product Information on Microsoft Copilot Studio

Updated 13th October 2025

What is Microsoft Copilot Studio?

Microsoft Copilot Studio is a software platform designed to enable organizations to create, manage, and deploy AI-powered copilots and conversational applications. The software offers tools for building custom copilots that integrate with business data and workflows through natural language interfaces. Microsoft Copilot Studio supports customization of responses, connections to enterprise systems, and deployment across channels such as web, Microsoft Teams, and other messaging platforms. The software addresses the need for efficient automation of tasks and improved virtual agent experiences by allowing users to define conversation flows, integrate third-party APIs, and monitor performance metrics, ultimately supporting streamlined business operations and increased productivity.

Microsoft Copilot Studio Pricing

Microsoft Copilot Studio software utilizes a subscription-based pricing model, offering different tiers based on user needs and feature access. Pricing is structured per user per month, with additional options for higher usage volumes and advanced capabilities. The software provides customized plans for enterprises seeking broader integrations and scalability, with charges varying according to selected configurations and functionalities.

Overall experience with Microsoft Copilot Studio

Engineering Manager
30B + USD, Healthcare and Biotech
FAVORABLE

“Accessible Product Enables Advanced Logic Creation But Features Require Time to Master”

5.0
Feb 11, 2026
An easy-to-use product. Require low-code experience but very powerful even with no technical background.
IT Associate
<50M USD, Manufacturing
CRITICAL

“Evaluating Microsoft Copilot Studio AI-Agent Integration and Governance Challenges”

3.0
Nov 24, 2025
With Microsoft Copilot Studio we are developing and testing different AI-Agent Prototypes. The Agent is seamlessly integrated in other M365 Services from our E5 license. Also Data Loss Prevention is a feature which should be evaluated at the start of using Agents from CoPilot Studio. We are still in testing and evaluating modus and preparing some dedicated uses cases with defined governance and security and proper information for our endusers how to use AI-Agents from Copilot Studio.

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Do You Manage Peer Insights at Microsoft?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Microsoft Copilot Studio

Microsoft Copilot Studio Likes & Dislikes

Like

Ability to connect to a diverse set of data sources using prebuilt or custom connectors. This enables creation of sophisticated logic

Like

As mentioned the seamless integration in M365 Services like PowerPlattform or MS Graph integration, If your main systems are connected to M365 with Connectors, you can use AI-Agents for quikly prototyping.

Like

Integration: We have a full suite of Microsoft products so having a system that is so integrated is excellent.

Dislike

An expensive product with steep learning curve on certain features. Time is needed to master to more advanced topics.

Dislike

Costs and License Management for using Agents with Copilot Credits is difficult to understand

Dislike

Copliot licensing ad studio credits is expensive. It's has not worked in complex projects and there is a very steep learning curve.

Top Microsoft Copilot Studio Alternatives

Logo of Camunda
1. Camunda
4.5
(67 Ratings)
Logo of Workato
2. Workato
4.9
(59 Ratings)
Logo of Pipefy
3. Pipefy
4.6
(52 Ratings)
View All Alternatives

Peer Discussions

Microsoft Copilot Studio Reviews and Ratings

Showing data for 7 ratings and reviews for Business Orchestration and Automation Technologies market. View all 72 ratings and reviews across markets for a complete picture.

4.6

(7 Ratings)

Rating Distribution

5 Star
71%
4 Star
14%
3 Star
14%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

4.9

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Associate
    <50M USD
    Manufacturing
    Review Source

    Evaluating Microsoft Copilot Studio AI-Agent Integration and Governance Challenges

    3.0
    Nov 24, 2025
    With Microsoft Copilot Studio we are developing and testing different AI-Agent Prototypes. The Agent is seamlessly integrated in other M365 Services from our E5 license. Also Data Loss Prevention is a feature which should be evaluated at the start of using Agents from CoPilot Studio. We are still in testing and evaluating modus and preparing some dedicated uses cases with defined governance and security and proper information for our endusers how to use AI-Agents from Copilot Studio.
  • Engineering Manager
    10B+ USD
    Healthcare and Biotech
    Review Source

    Accessible Product Enables Advanced Logic Creation But Features Require Time to Master

    5.0
    Feb 10, 2026
    An easy-to-use product. Require low-code experience but very powerful even with no technical background.
  • Vp, Finance
    <50M USD
    Energy and Utilities
    Review Source

    Microsoft Product Integration Is Seamless but Copilot Licensing Remains Expensive

    5.0
    Feb 10, 2026
    Incredible, I was skeptical about the integration of IA in our environment, but it is pretty seamless with of the Microsoft products.
  • Director, Solutions
    10B+ USD
    Healthcare and Biotech
    Review Source

    Microsoft Copilot Studio Enables Customized Copilot deployment and Custom AI Agents

    5.0
    Feb 11, 2026
    We leverage Microsoft Copilot studio to have a customized Copilot and to create AI agents
  • IT Analyst
    10B+ USD
    Manufacturing
    Review Source

    AI Builder Offers Ease of Use but Presents High Cost for Smaller Firms

    5.0
    Feb 6, 2026
    Copilot Studio is a very easy AI Builder with a strong M365 integration.
Showing Result 1-5 of 9

Recommended Gartner Research

  • Critical Capabilities for Business Orchestration and Automation Technologies
  • Magic Quadrant for Business Orchestration and Automation Technologies

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.