• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Microsoft Copilot Studio
Logo of Microsoft Copilot Studio

Microsoft Copilot Studio

byMicrosoft
in
4.4
Market Presence: Conversational AI Platforms, Business Orchestration and Automation Technologies

Overview

Product Information on Microsoft Copilot Studio

Updated 13th October 2025

What is Microsoft Copilot Studio?

Microsoft Copilot Studio is a software platform designed to enable organizations to create, manage, and deploy AI-powered copilots and conversational applications. The software offers tools for building custom copilots that integrate with business data and workflows through natural language interfaces. Microsoft Copilot Studio supports customization of responses, connections to enterprise systems, and deployment across channels such as web, Microsoft Teams, and other messaging platforms. The software addresses the need for efficient automation of tasks and improved virtual agent experiences by allowing users to define conversation flows, integrate third-party APIs, and monitor performance metrics, ultimately supporting streamlined business operations and increased productivity.

Microsoft Copilot Studio Pricing

Microsoft Copilot Studio software utilizes a subscription-based pricing model, offering different tiers based on user needs and feature access. Pricing is structured per user per month, with additional options for higher usage volumes and advanced capabilities. The software provides customized plans for enterprises seeking broader integrations and scalability, with charges varying according to selected configurations and functionalities.

Overall experience with Microsoft Copilot Studio

OPERATIONS ASSOCIATE
10B - 30B USD, Banking
FAVORABLE

“Low Code Approach Eases Bot Publication but Complex Workflows May Challenge Users”

4.0
Nov 28, 2025
- Ease of building custom copilots with a drag and drop interface and low code / no code approach. - Seamless integration with Microsoft products makes it easy. - While simple bots are easy, complex workflows can get tricky. - Sometimes AI responses might feel slow.
BISO
3B - 10B USD, Banking
CRITICAL

“Caveats of using the Power Platform”

1.0
Sep 1, 2023
Setup and trials are given with no admin approval. The product is wide open for consumption without any governance and you must lock it down as it is permitted to run in your environment without any controls unless you put them in.

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Do You Manage Peer Insights at Microsoft?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Microsoft Copilot Studio
Performance of Microsoft Copilot Studio Across Market Features

Microsoft Copilot Studio Likes & Dislikes

Like

- Ease of building custom copilot. - Integration with Microsoft products. - Easy to publish bots to multiple channels.

Like

Very powerful and easy to use.

Like

Low-code visual authoring and business logic: The drag and drop graphical interface is excellent.

Dislike

- Tricky complex workflows - Performance issues or latency - Current prompt engineering options are somewhat basic

Dislike

See above controls and governance are not built in and administrators find themselves catching up.

Dislike

It has limited debugging and traceability: Like debugging failures and tracing the AI's reasoning path.

Top Microsoft Copilot Studio Alternatives

Logo of Portkey
1. Portkey
4.6
(35 Ratings)
Logo of Databricks Data Intelligence Platform
2. Databricks Data Intelligence Platform
4.7
(30 Ratings)
Logo of TrueFoundry AI Platform
3. TrueFoundry AI Platform
4.7
(24 Ratings)
View All Alternatives

Peer Discussions

Microsoft Copilot Studio Reviews and Ratings

Showing data for 5 ratings and reviews for Generative AI Engineering market. View all 73 ratings and reviews across markets for a complete picture.

4.4

(5 Ratings)

Rating Distribution

5 Star
60%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
20%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.6

Integration & Deployment

4.4

Service & Support

3.6

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • OPERATIONS ASSOCIATE
    10B+ USD
    Banking
    Review Source

    Low Code Approach Eases Bot Publication but Complex Workflows May Challenge Users

    4.0
    Nov 28, 2025
    - Ease of building custom copilots with a drag and drop interface and low code / no code approach. - Seamless integration with Microsoft products makes it easy. - While simple bots are easy, complex workflows can get tricky. - Sometimes AI responses might feel slow.
  • SOFTWARE DEVELOPER
    <50M USD
    IT Services
    Review Source

    Low-Code Canvas Speeds Up Development and Deployment of Conversational Agents

    5.0
    Nov 14, 2025
    It accelerated my ability to build and deploy internal and customer facing conversational agents. It also provides a low-code canvas that's very helpful.
  • Pre Sales Consultant Manager
    <50M USD
    Banking
    Review Source

    Microsoft Copilot Studio : Powerful AI-Powered Automation, Improved Customization

    5.0
    Nov 12, 2024
    The tool is highly positive. The tool has transformed daily operations by introducing AI-powered operations automation and insightful data analytics that streamlines tasks across various workflows.Copiolet studio stands out for its reliability and powerful capabilities, adding significant value to productivity and decision making process
  • PRINCIPAL IT ENGINEER
    10B+ USD
    Healthcare and Biotech
    Review Source

    Simplifying Business Data Access with Copilot Studio's Bots

    5.0
    Oct 15, 2024
    Copilot Studio has enabled us to build business-centric bots for conversational chats in Teams and SP, pointing at business data in the backend. This has simplified access to information.
  • BISO
    1B-10B USD
    Banking
    Review Source

    Caveats of using the Power Platform

    1.0
    Sep 1, 2023
    Setup and trials are given with no admin approval. The product is wide open for consumption without any governance and you must lock it down as it is permitted to run in your environment without any controls unless you put them in.
Showing Result 1-5 of 9

Recommended Gartner Research

  • Market Guide for Generative AI Engineering

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.