- Ease of building custom copilots with a drag and drop interface and low code / no code approach. - Seamless integration with Microsoft products makes it easy. - While simple bots are easy, complex workflows can get tricky. - Sometimes AI responses might feel slow.

Setup and trials are given with no admin approval. The product is wide open for consumption without any governance and you must lock it down as it is permitted to run in your environment without any controls unless you put them in.