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D365's full integration with our existing M365 user base ensures we have a single user account to setup and manage. Giving users the ability to pull reports directly has allowed the IT team to focus more on security and data protection measures than day to day CRM requests. Management, vendor and OEM reporting capabilities have been greatly improved across the organization since our implementation of D365.
the product is flexible, highly configurable and easy to adapt
Seamless Integration with the Microsoft Ecosystem Strong Financial Management & Profitability Insights Scalable, Cloud-Based ERP Built for Growth
We have a fairly high level of customization in D365 which did drive up our initial implementation costs as a 3rd party was used to do the custom setup. License costs are also important to consider, as there is a huge cost difference between the various D365 user licenses that must be considered. Ensuring that the lowest level license is assigned to users will help keep your costs down.
the cost is quite high, the skills needed to support the deployment can not always be found internally, maintenance of the tool will be quite costly
Limited Customization for Complex Business Needs Steep Learning Curve for New Users High Total Cost of Ownership and Dependence on Microsoft Ecosystem
