• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Review Summary
AI Generated Using Real User Reviews

See a synthesized overview of the key takeaways from verified reviews of Microsoft Dynamics 365 Finance.

Product Information on Microsoft Dynamics 365 Finance

Updated 13th October 2025

What is Microsoft Dynamics 365 Finance?

Microsoft Dynamics 365 Finance software is designed to help organizations manage their financial operations by automating and optimizing financial processes such as budgeting, forecasting, accounting, and reporting. The software provides features for tracking and analyzing financial performance, managing cash flow, and ensuring compliance with regulatory standards. It supports integration with other business applications and offers tools for process automation and data analytics. By enabling real-time financial insights and centralized financial management, the software addresses needs related to financial visibility and operational efficiency, assisting businesses in making informed decisions and improving accuracy in financial activities.

Microsoft Dynamics 365 Finance Pricing

Microsoft Dynamics 365 Finance software uses a subscription-based pricing model, typically billed per user, per month. The software offers various licensing tiers based on functionalities and usage requirements. Pricing may vary depending on user type, organizational size, and whether additional modules or services are included. Discounts and commitments for annual agreements might be available based on contract terms.

Overall experience with Microsoft Dynamics 365 Finance

Director Of Enterprise Financial Systems
Gov't/PS/ED 5,000 - 50,000 Employees, Government
FAVORABLE

“Never Stagnate: Constantly Evolving Feature Sets in D365”

4.0
Mar 25, 2026
The product has industry-specific features to support governmental requirements and processes such as fund accounting, encumbrances, budget control, budget planning, and cash control. D365 is constantly evolving and improving both the feature sets and the underlying technology behind it so you will never be stagnant or behind the times again. It works well with other Microsoft products such as Project and M365. It is also a more affordable solution compared to alternative products we looked at.
Finance Associate
50M - 250M USD, Construction
CRITICAL

“Flexible Configurations and Module Variety Stand Out Amid Reporting Limitations”

3.0
Mar 25, 2026
Rocky integration with project operations, customization is difficult

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. Microsoft Dynamics 365 Finance
Logo of Microsoft Dynamics 365 Finance

Microsoft Dynamics 365 Finance

byMicrosoft
in
4.2
Market Presence: Cloud ERP for Service-Centric Enterprises, Invoice-to-Cash Applications (Transitioning to Accounts Receivable Applications)

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Do You Manage Peer Insights at Microsoft?

Access Vendor Portal to update and manage your profile.

User Sentiment About Microsoft Dynamics 365 Finance
Reviewer Insights for: Microsoft Dynamics 365 Finance
Performance of Microsoft Dynamics 365 Finance Across Market Features

Microsoft Dynamics 365 Finance Likes & Dislikes

Like

The flexible chart of accounts utilizing account structures and advanced rules is very powerful and allows you to configure a complex set of accounts for funding such as funds, subfunds, grants, projects as well as add-in functions, activities and/or programs. The organizational hierarchy can be directly added as financial dimensions or derivied from another financial dimension as well. Budget control can be managed at higher dimension levels than just the lower level financial dimensions. Budget control can be configured approporiation-encumbrances-actual expenditures = available appropriation, but you have option to include preencumbrances and other items such as PO or invoices in progress in the calculation if you desire. Budget and cash control are separately configured so you can manage these at different combinations. Encumbrances can be managed through Purchase Orders and Requisitions, but can also utilize the general budget reservation feature, which is an encumbrance that can be relieved directly or by requisitions, invoices, or purchase orders and will roll the remaining obligation amount to the next fiscal year. You have the flexibility to configure how you want to handle encumbrance rollovers and Prior year budget items.

Like

Flexible and stable configurations, low incidence of bugs, variety of fully integrated modules available

Like

Several strengths to highlight: - Robust financial controls and reporting - real-time financial statements, dimensions, and analytics help users make faster, data-driven decisions. - Strong integration capabilities - works well with other Microsoft tools, which simplifies workflows and automation - Scalability for complex organizations - handled multiple entities, currencies, and telecom-specific financial structures without performance issues - Modern UI and cloud accessibility - great that you can access data from anywhere with a clean, consistent interface.

Dislike

Project accounting is a very complex feature and difficult to reconcile with the other subledgers and GL. Grant accounting features a limited and often needs to be turned into 3rd party solutions for pre-award and compliance tracking versus just financial accounting of grant revenue and disbursements.

Dislike

Microsoft support tickets are inconsistently addressed, integration requires high level X ability, built in reporting/ SSRS reports inflexible and hard to customize.

Dislike

Few things that need to be considered while deploying/using the platform: - Steep learning curve - many users, even after several months of experience with it, still feel that the navigation and setup can be overwhelming, especially without proper training - Heavy reliance on customizations - telecom billing and cost-location scenarios often require extensions, which increase deployment time and cost - Performance slowdowns during peak processing - month-end, large batch jobs, or complex reports sometimes slow down the system.

Recommended Gartner Insights

  • Critical Capabilities for Cloud ERP for Service-Centric Enterprises
  • Magic Quadrant for Cloud ERP for Service-Centric Enterprises

Top Microsoft Dynamics 365 Finance Alternatives

Microsoft Dynamics 365 Finance Reviews and Ratings

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Director Of Enterprise Financial Systems
    Gov't/PS/Ed
    Government
    Review Source

    Never Stagnate: Constantly Evolving Feature Sets in D365

    4.0
    Mar 25, 2026
    The product has industry-specific features to support governmental requirements and processes such as fund accounting, encumbrances, budget control, budget planning, and cash control. D365 is constantly evolving and improving both the feature sets and the underlying technology behind it so you will never be stagnant or behind the times again. It works well with other Microsoft products such as Project and M365. It is also a more affordable solution compared to alternative products we looked at.
  • LEAD, SERVICE STRATEGY & TRANSFORMATION
    50M-1B USD
    Services (non-Government)
    Review Source

    Platform Excels in Financial Visibility and Integration

    4.0
    Dec 12, 2025
    I have found that the platform delivers strong financial visibility, solid automation, and reliable integration capabilities across complex business units. In day-to-day use, it feels modern, scalable, and powerful, but it does not require structured change management or a clear data model to get the most value. In the telecom industry, where we deployed it, where revenue flows, cost allocation, and compliance demands are high, the system performs well - yet some areas still feel less intuitive and require customization or additional training.
  • It Security & Risk Management Associate
    50M-1B USD
    Services (non-Government)
    Review Source

    A Solid Solution for Your Finance Team

    5.0
    Feb 18, 2026
    Microsoft Dynamics is a robust ERP solution that integrates with the Microsoft ecosystem very smoothly, like any other Microsoft solution. The overall experience has been mostly positive as this product provides peace of mind for our accounting team.
  • Finance Associate
    <50M USD
    Banking
    Review Source

    Platform Integration With Microsoft Tools Improves Controls But Steep Learning Curve Noted

    5.0
    Feb 3, 2026
    Overall, my experience has been very positive. The platform integrates well with other Microsoft tools and has been excellent regarding improving our reporting abilities.
  • Ems Instructor
    1B-10B USD
    Banking
    Review Source

    Dynamics 365 Enables AI-Driven Automation and Streamlined Financial Reporting Functions

    5.0
    Feb 16, 2026
    Microsoft Dynamics 365 brings advanced budgeting and forecasting with budgeting models for tracking actual scenarios for Financial Reporting. AI Based Finance Automation helps out in easing daily routine tasks like daily Cash Inward email automation to all COs and CFOs makes it easier to keep them updated.
...
Showing Result 1-5 of 465

Showing data for 437 ratings and reviews for Cloud ERP for Service-Centric Enterprises market. View all 501 ratings and reviews across markets for a complete picture.

4.2

(437 Ratings)

Rating Distribution

5 Star
35%
4 Star
53%
3 Star
9%
2 Star
3%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.1

Service & Support

4.1

Product Capabilities

4.3

Logo of Workday Platform
1. Workday Platform
4.4
(507 Ratings)
Logo of Sage Intacct
2. Sage Intacct
4.3
(472 Ratings)
Logo of SAP Cloud ERP
3. SAP Cloud ERP
4.3
(274 Ratings)
View All Alternatives