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Microsoft Dynamics 365 Finance

byMicrosoft
in
4.2
Market Presence: Cloud ERP for Service-Centric Enterprises, Invoice-to-Cash Applications

Overview

Product Information on Microsoft Dynamics 365 Finance

Updated 13th October 2025

What is Microsoft Dynamics 365 Finance?

Microsoft Dynamics 365 Finance software is designed to help organizations manage their financial operations by automating and optimizing financial processes such as budgeting, forecasting, accounting, and reporting. The software provides features for tracking and analyzing financial performance, managing cash flow, and ensuring compliance with regulatory standards. It supports integration with other business applications and offers tools for process automation and data analytics. By enabling real-time financial insights and centralized financial management, the software addresses needs related to financial visibility and operational efficiency, assisting businesses in making informed decisions and improving accuracy in financial activities.

Microsoft Dynamics 365 Finance Pricing

Microsoft Dynamics 365 Finance software uses a subscription-based pricing model, typically billed per user, per month. The software offers various licensing tiers based on functionalities and usage requirements. Pricing may vary depending on user type, organizational size, and whether additional modules or services are included. Discounts and commitments for annual agreements might be available based on contract terms.

Overall experience with Microsoft Dynamics 365 Finance

LEAD, SERVICE STRATEGY & TRANSFORMATION
500M - 1B USD, Services (non-Government)
FAVORABLE

“Platform Excels in Financial Visibility and Integration”

4.0
Dec 12, 2025
I have found that the platform delivers strong financial visibility, solid automation, and reliable integration capabilities across complex business units. In day-to-day use, it feels modern, scalable, and powerful, but it does not require structured change management or a clear data model to get the most value. In the telecom industry, where we deployed it, where revenue flows, cost allocation, and compliance demands are high, the system performs well - yet some areas still feel less intuitive and require customization or additional training.
Director of Finance Transformation
1B - 3B USD, Services (non-Government)
CRITICAL

“Stakeholders Provide Support But Concerns Remain Over Best Practice Visibility”

3.0
Jul 28, 2025
Once you know whom to reach to, stakeholders are providing good and timely support.

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Microsoft Dynamics 365 Finance
Deciding Factors: Microsoft Dynamics 365 Finance Vs. Market Average
Performance of Microsoft Dynamics 365 Finance Across Market Features

Microsoft Dynamics 365 Finance Likes & Dislikes

Like

Several strengths to highlight: - Robust financial controls and reporting - real-time financial statements, dimensions, and analytics help users make faster, data-driven decisions. - Strong integration capabilities - works well with other Microsoft tools, which simplifies workflows and automation - Scalability for complex organizations - handled multiple entities, currencies, and telecom-specific financial structures without performance issues - Modern UI and cloud accessibility - great that you can access data from anywhere with a clean, consistent interface.

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Like

Easy to understand

Read Full Review
Like

It has impressive automation which makes sure all the repetitive tasks get done automatically. The real time dashboard provides me with all the reports regarding the cash flow and other things.

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Dislike

Few things that need to be considered while deploying/using the platform: - Steep learning curve - many users, even after several months of experience with it, still feel that the navigation and setup can be overwhelming, especially without proper training - Heavy reliance on customizations - telecom billing and cost-location scenarios often require extensions, which increase deployment time and cost - Performance slowdowns during peak processing - month-end, large batch jobs, or complex reports sometimes slow down the system.

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Dislike

Solution not delivering best practices No visibility of best practices with peer companies Development plans not committed to.

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Dislike

Sometimes I experience while handling the dataset which has large volume it somehow gets slow also some of the workflow requires to many clicks to do simple tasks.

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Peer Discussions

Microsoft Dynamics 365 Finance Reviews and Ratings

Showing data for 413 ratings and reviews for Cloud ERP for Service-Centric Enterprises market. View all 461 ratings and reviews across markets for a complete picture.

4.2

(413 Ratings)

Rating Distribution

5 Star
34%
4 Star
53%
3 Star
9%
2 Star
4%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.1

Service & Support

4.1

Product Capabilities

4.3

Last 12 Months
Filter Reviews
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Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • LEAD, SERVICE STRATEGY & TRANSFORMATION
    50M-1B USD
    Services (non-Government)
    Review Source

    Platform Excels in Financial Visibility and Integration

    4.0
    Dec 12, 2025
    I have found that the platform delivers strong financial visibility, solid automation, and reliable integration capabilities across complex business units. In day-to-day use, it feels modern, scalable, and powerful, but it does not require structured change management or a clear data model to get the most value. In the telecom industry, where we deployed it, where revenue flows, cost allocation, and compliance demands are high, the system performs well - yet some areas still feel less intuitive and require customization or additional training.
  • FINANCIAL AID SPECIALIST
    50M-1B USD
    Banking
    Review Source

    Comprehensive Finance Features and Automation with Regional Compliance in Dynamics 365

    4.0
    Nov 25, 2025
    Microsoft Dynamics 365 Finance has great and smooth integration with the other the Microsoft Services. It supports multiple currencies and has globally compliant tools which makes it great for multiple regions.
  • AUDIT MANAGER
    50M-1B USD
    Telecommunication
    Review Source

    Microsoft Dynamic ERP Solution Offers Effective Management and Approval Cycle Features

    5.0
    Nov 10, 2025
    My. Overall experience about Microsoft Dynamic ERP solution was best
  • Director of Finance Transformation
    1B-10B USD
    Services (non-Government)
    Review Source

    Stakeholders Provide Support But Concerns Remain Over Best Practice Visibility

    3.0
    Jul 28, 2025
    Once you know whom to reach to, stakeholders are providing good and timely support.
  • Senior Manager
    1B-10B USD
    Services (non-Government)
    Review Source

    Product Lacks Basic Functions and Struggles with Large Data Processing Tasks

    3.0
    Jun 25, 2025
    Fast Track and BD Team are really good, the collaboration and relationship works really well. Product (D365) lacks several basic functions for which ISVs had to be implemented. Good (implementation) Partner network. Solutions provided by the technical team (MS) to problems encountered are below average. Good knowledge sharing forums from the CABs. Embedded automations / agents (for efficiency gains) in the product are a long way to being deploy-able at scale for all environments (especially if there are customisations in)
...
Showing Result 1-5 of 437

Recommended Gartner Research

  • Critical Capabilities for Cloud ERP for Service-Centric Enterprises
  • Magic Quadrant for Cloud ERP for Service-Centric Enterprises

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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