Overview
Product Information on Microsoft Dynamics 365 Sales
Updated 13th October 2025
What is Microsoft Dynamics 365 Sales?
Microsoft Dynamics 365 Sales Pricing
Overall experience with Microsoft Dynamics 365 Sales
Sales Manager
<50M USD, Energy and UtilitiesFAVORABLE
“Strong and flexible CRM solution with solid real - world performance in production environments, elivering good scalability, integration capabilities, an support for complex sales processes.”
Overall, our experience with MS Dynamics 365 Sales has been positive. The platform provides good customization capabilities solid reporting features and strong integration with other Microsoft services. It supports sales teams effectively and scales well with busines needs . Areas for improvement include licensing complexity and the learning curve for advanced configuration.
Team Lead
1B - 3B USD, Finance (non-banking)CRITICAL
“Coordinated client management enhanced by instant pipeline insights”
We have had a great experience with Microsoft Dynamics 365 Sales. It offers a single portal for managing client relations, generating leads, and ensuring that the sales process is well-coordinated.
About Company
Company Description
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
Company Details
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
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Microsoft Dynamics 365 Sales Reviews and Ratings
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- Sales Manager<50M USDEnergy and UtilitiesReview Source
Strong and flexible CRM solution with solid real - world performance in production environments, elivering good scalability, integration capabilities, an support for complex sales processes.
Overall, our experience with MS Dynamics 365 Sales has been positive. The platform provides good customization capabilities solid reporting features and strong integration with other Microsoft services. It supports sales teams effectively and scales well with busines needs . Areas for improvement include licensing complexity and the learning curve for advanced configuration. - Sales Manager50M-1B USDIT ServicesReview Source
Efficient Lead Tracking and Insightful Dashboards Meet Initial Setup Complexity Concerns
The overall experience has been very positive. The platform is user-friendly, highly customizable, and helps streamline the entire sales process from lead management to closing deals. I especially liked its seamless integration with Microsoft tools like Outlook, Teams, and Excel, which made daily tasks more efficient. The dashboards and reporting features provide clear insight into performance and customer interaction. Although the initial setup maybe a bit complex, overall it is a great solution. - FINANCIAL ANALYST50M-1B USDFinance (non-banking)Review Source
Robust enterprise database with unmatched ecosystem but lacks a modern user experience
This is a powerhouse if your company already uses Microsoft Tools. The integration with Outlook and Power BI makes pipeline analytics and reporting way more seamless. However, the UI is heavily dated and requires too many clicks. Also, customizing workflows isn't very easy and usually requires IT support. - It Associate50M-1B USDConsumer GoodsReview Source
Revenue growth with Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales is a comprehensive Customer Relationship Management (CRM) system that helps you efficiently manage customer relationships and automate your entire sales process. Sales Copilot helps increase sales productivity and, consequently, revenue. Three main versions are offered: Sales Enterprise, Sales Premium, and Sales Professional. - Operations Associate50M-1B USDManufacturingReview Source
D365 is a great tool, but reporting could be more seamless in the system.
D365 is a great tool, sure. It is super integrated with other other types of systems. Specifically, it has great integrations with other tools like Copilot, excel, powerbi, outlook etc.
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