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  1. Home
  2. /
  3. MiVoice MX-ONE
Logo of MiVoice MX-ONE

MiVoice MX-ONE

byMitel
in
5.0
Market Presence: Corporate Telephony, Unified Communications (Transitioning to Unified Communications as a Service)

Overview

Product Information on MiVoice MX-ONE

Updated 13th October 2025

What is MiVoice MX-ONE?

MiVoice MX-ONE is a communication software designed to provide unified communications and collaboration capabilities for organizations. The software integrates voice, video, messaging, and mobility features, enabling users to manage communications through various devices and platforms. MiVoice MX-ONE supports call handling, conferencing, voicemail, and presence management, and it can be deployed on-premises or in virtualized environments. The software addresses business requirements for scalable and flexible communication infrastructure, and is suitable for organizations seeking to streamline internal and external communications. MiVoice MX-ONE can interoperate with other business applications and communication endpoints, supporting centralized management and administration.

MiVoice MX-ONE Pricing

MiVoice MX-ONE software uses a licensing-based pricing model, where costs are determined by the number of users and features required. Pricing varies depending on deployment options such as on-premises or private cloud and the selection of add-on functionalities. Maintenance and support services are typically available for an additional fee.

Overall experience with MiVoice MX-ONE

Network Engineer
250M - 500M USD, IT Services
FAVORABLE

“Mivoice MX-ONE ”

5.0
Dec 25, 2024
MiVoice MX-ONE's scalability and flexibility stand out, particularly when managing diverse communications needs across large organizations. We have successfully deployed Mivoice MX-ONE for our customers, and the experience has been highly positive. The customers expressed great interest in the product, appreciating its robust features and reliability.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 10th June 2025

Mitel is a company that handles approximately two billion connections on a daily basis. Their primary goal is to assist businesses in developing their internal and external communication by providing solutions that enable efficient collaboration and customer service.

Company Details

Updated 10th June 2025
Company type
Private
Year Founded
1972
Head office location
Kanata, Canada
Number of employees
1001 - 5000
Website
http://www.mitel.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: MiVoice MX-ONE
Performance of MiVoice MX-ONE Across Market Features

MiVoice MX-ONE Likes & Dislikes

Like

Intergeration and Support of Different different protocols like SIP and E1.

Like

I really appreciated the features of UCC like mobile portability and presence

Like

The system is very stable. Haven't had any hardware or software issues since install.

Dislike

Nothing.

Dislike

Poca integrazione verso nuovi stumenti come Microsoft Teams

Dislike

Our current setup can be costly, but we have roughly 1500 IP phones.

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Peer Discussions

MiVoice MX-ONE Reviews and Ratings

5.0

(3 Ratings)

Rating Distribution

5 Star
67%
4 Star
33%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.7

Service & Support

4.7

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Network Engineer
    50M-1B USD
    IT Services
    Review Source

    Mivoice MX-ONE

    5.0
    Dec 25, 2024
    MiVoice MX-ONE's scalability and flexibility stand out, particularly when managing diverse communications needs across large organizations. We have successfully deployed Mivoice MX-ONE for our customers, and the experience has been highly positive. The customers expressed great interest in the product, appreciating its robust features and reliability.
  • CVO
    <50M USD
    Telecommunication
    Review Source

    Good implementation and internal customers satisfied

    4.0
    Mar 20, 2019
    The migration from the old PBX worked fine but the integration with new tool such as Microsoft Team is not certified.
  • Administrator
    Gov't/PS/Ed
    Government
    Review Source

    Great product with great granularity

    5.0
    Nov 6, 2018
    Getting help from Mitel when needed through our partner has always been easy. Products and innovations from Mitel have been inline to what we need.
Showing Result 1-3 of 3

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