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  3. Motive
Logo of Motive

Motive

byMotive
in
4.3
Market Presence: Transportation Mobility, Global Industrial IoT Platforms

Overview

Product Information on Motive

Updated 13th October 2025

What is Motive?

Motive is a software designed to help businesses manage fleets and automate operations related to vehicles and equipment. The software offers features such as GPS tracking, electronic logging, driver safety monitoring, and compliance tools aimed at transportation, logistics, and field service sectors. It provides tools for route optimization, maintenance scheduling, fuel tracking, and reporting to streamline workflows and improve operational visibility. By centralizing data related to vehicle usage, driver performance, and regulatory compliance, Motive aids organizations in addressing challenges related to transportation efficiency and incident prevention.

Motive Pricing

The Motive software uses a tiered subscription pricing model, offering different plans based on features and business needs. Pricing is structured per vehicle or asset per month, with additional options for add-on services and customizations. The software typically requires an annual commitment to access core features and may provide volume discounts for larger fleets.

Overall experience with Motive

Safety and Compliance Manager
<50M USD, Transportation
FAVORABLE

“Great product and customer service”

5.0
Feb 27, 2025
Their product does everything we need it to do, plus more. Their customer service is fast and helpful!
DOT/Fleet Manager
500M - 1B USD, Energy and Utilities
CRITICAL

“Vehicle and Driver Profiles: Ease of Access Benefits versus Safety Assignment Hurdles”

3.0
Oct 31, 2024
It has been decent. Frustrating at times as new issues tend to pop up often, but our account rep is responsive.

About Company

Company Description

Updated 7th December 2023

Motive is a technology enterprise that provides solutions for enhancing safety and efficiency aspects of businesses operating in the physical economy. This influence spans a broad range of sectors such as construction, field service, agriculture, logistics and more. Motive's commitment is towards creating products that resonate with its users, while also cultivating an organizational culture that fosters top-notch performance. The core aim is to positively impact businesses operating in the physical economy sector.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2013
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
http://gomotive.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Motive
Performance of Motive Across Market Features

Motive Likes & Dislikes

Like

They are always adding features that usually help us.

Like

Easy access to vehicle and driver profiles and options to customize features to fit our company's needs.

Like

i like the app is user friendly and connected to the in cab camera .

Dislike

That they generally do not let us remove ELDs until the end of our yearly contract, and our fleet various on the season.

Dislike

1) Inability to individually assign safety coaches to drivers based on our company structure 2) Constant firmware updating that does not always automatically push through 3) No notification of a disconnect if a driver unplugs a GPS or dashcam device (The disconnect report and alerts are not accurate all of the time)

Dislike

lack of custom settings in the app, and ability to make notes on driver reviews

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Peer Discussions

Motive Reviews and Ratings

Showing data for 17 ratings and reviews for Transportation Mobility market. View all 19 ratings and reviews across markets for a complete picture.

4.3

(17 Ratings)

Rating Distribution

5 Star
35%
4 Star
53%
3 Star
12%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.1

Service & Support

4.3

Product Capabilities

4.5

Filter Reviews
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Most helpful
Last 12 Months
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Reviewer's Job Function
  • Operation Manager
    <50M USD
    Transportation
    Review Source

    GPS Tracking: Your Armor against Accidents

    4.0
    May 1, 2025
    The GPS tracking is excellent; safety is the overall best when it comes to the accidents and give us time to get out on the scene
  • Safety and Compliance Manager
    <50M USD
    Transportation
    Review Source

    Great product and customer service

    5.0
    Feb 27, 2025
    Their product does everything we need it to do, plus more. Their customer service is fast and helpful!
  • Operations Associate
    50M-1B USD
    Energy and Utilities
    Review Source

    User friendly and highly integrated

    4.0
    Dec 31, 2024
    my overall experience with motive is good. its a asset yo have in the cab as a daily user,
  • Sr Director, IT Security and Risk Management
    50M-1B USD
    Services (non-Government)
    Review Source

    Motive: Pushing Driver Accountability to New Heights Through Tech

    5.0
    Nov 14, 2024
    Motive is a phenomenal technological innovation focused on enhancing the driver's ability to get home safely each and every day.
  • Safety & Compliance Director
    <50M USD
    Transportation
    Review Source

    Tripping Over Glitches: Issues Despite Proper Usage

    4.0
    Oct 31, 2024
    Glitches in the system are our biggest gripe. Examples include split sleeper provision not being applied when it was done properly, random people being assigned trips where a different driver was in the truck all day, 14 hour violations occurring even though the driver was compliant.
Showing Result 1-5 of 17

Recommended Gartner Research

  • Market Guide for Transportation Mobility

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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