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  3. msg.PIA
Logo of msg.PIA

msg.PIA

bymsg systems
in
4.4
Market Presence: Non-Life Insurance Core Platforms, Europe, Life Insurance Policy Administration Systems, Europe

Overview

Product Information on msg.PIA

Updated 13th October 2025

What is msg.PIA?

msg.PIA is a software that enables insurance and financial organizations to manage product modeling, pricing, policy administration, and analysis tasks. The software provides components for product configuration, policy management, premium calculation, and data integration to support end-to-end processing in life and health insurance. It facilitates streamlined handling of policy lifecycle events such as quotation, issuance, endorsement, and renewal. msg.PIA aims to address operational efficiency and compliance requirements by centralizing administration and ensuring consistency in product definitions across systems. The software supports integration with core business platforms and offers functionality for reporting and analytics to assist in regulatory and management decision-making processes.

msg.PIA Pricing

msg.PIA software uses a subscription-based pricing model, where charges are typically based on the number of users or volume of data processed. The software offers different tiers or modules with associated fees, and pricing may vary depending on deployment options such as on-premise or cloud. Custom pricing may be provided for enterprise requirements.

Overall experience with msg.PIA

System Analyst
50M - 250M USD, Insurance (except health)
FAVORABLE

“Solid - stable - user friendly package”

4.0
Apr 20, 2021
The software is very reliable, stable and solid. The support delivered by Msg is incredibly fast and of very high quality. I really can appreciate the personal contact with the team members of MSG. The functional support packages and error support packages are always very well documented and tested before delivered at the client. Conclusion: a partner where you can count on.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

msg global solutions operates globally as a systems integrator and managed services provider with a specialty in SAP solutions. It aims to enhance functions such as accounting, regulatory reporting, performance management, customer experience, and IoT. The company is widely recognized for its extensive expertise in the financial services sector, but its offerings benefit a variety of industries by optimizing operational efficiency and supporting improved decision-making capabilities.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2008
Head office location
Regensdorf, Switzerland
Number of employees
1001 - 5000
Website
http://www.msg-global.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: msg.PIA
Performance of msg.PIA Across Market Features

msg.PIA Likes & Dislikes

Like

- fast support - packages well documented - personal approach

Like

The product is reliable. We can do local requirement changes our self. Very good personalized service.

Like

- SAP as an innovative and sustainable plattform - customer specific adaptations do not affect release capability - small but valuable User Community

Dislike

Can't find a dislike

Dislike

We would like to see more documentation in English. We would like to see more feedback on how we set up the system. We would like to get more flexible insurance and claim processes.

Dislike

- old-fashioned user interface - too many competing products in own product portfolio (of msg)

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Peer Discussions

msg.PIA Reviews and Ratings

4.4

(5 Ratings)

Rating Distribution

5 Star
40%
4 Star
60%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.3

Service & Support

4.8

Product Capabilities

4.0

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
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Reviewer's Job Function
  • System Analyst
    50M-1B USD
    Insurance (except health)
    Review Source

    Solid - stable - user friendly package

    4.0
    Apr 20, 2021
    The software is very reliable, stable and solid. The support delivered by Msg is incredibly fast and of very high quality. I really can appreciate the personal contact with the team members of MSG. The functional support packages and error support packages are always very well documented and tested before delivered at the client. Conclusion: a partner where you can count on.
  • SAP Tech Lead
    50M-1B USD
    Insurance (except health)
    Review Source

    Great service and good product

    4.0
    Mar 30, 2021
    Overall experience with msg.PIA is very good. They offer good personalized service and have good product. We want to work closer with msg.PIA so we can use their professional experience on making the product that we use even stronger.
  • Head of IT
    50M-1B USD
    Insurance (except health)
    Review Source

    mature product, reliable development, innovative platform, customer-oriented PM

    4.0
    Mar 30, 2021
    We have been working successfully with the product msg.PIA (formerly ALICE) as an insurance system for many years. msg.PIA runs very stably and with high performance. Functionally, it has reached an extremely high level of maturity. The developers of msg.PIA perform reliable work, are oriented towards SAP's innovations and regularly deliver new releases. The product management is also very customer-oriented.
  • Head Of Development
    50M-1B USD
    Insurance (except health)
    Review Source

    Good solution for flexible insurance administration

    5.0
    Apr 6, 2021
    Software is stable and well developed. Vendors reacts fast to customer needs and and gives a good feedback about possibilities for implementation requests. The software offers a lot of possibilities to implementen flexible own solutions.
  • IT
    50M-1B USD
    Insurance (except health)
    Review Source

    Pia is a software you can count on

    5.0
    Apr 12, 2021
    The software is already used for about 20 years and we are very satisfied about this. When new modules or enhancements are delivered, this is done on a very punctual way. The software is well tested and very clearly to install. The documentation is always available and easy to understand and is complete. After the implementation, there is no need for extra work like corrections.
Showing Result 1-5 of 5

Recommended Gartner Insights

  • Market Guide for Non-Life Insurance Core Platforms, Europe

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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