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  3. Mural
Logo of Mural

Mural

byMural
in
4.4
Market Presence: Visual Collaboration Applications, Design Collaboration Tools

Overview

Product Information on Mural

Updated 13th October 2025

What is Mural?

Mural is a software designed to facilitate digital collaboration and visual thinking among teams. It provides tools for creating diagrams, flowcharts, mind maps, and digital sticky notes, supporting brainstorming, planning, and problem-solving sessions. The software allows users to work on shared digital canvases in real time, enabling synchronous and asynchronous contributions from multiple participants. Features include templates for common business processes, voting and prioritization mechanisms, commenting, and integrations with other productivity platforms. Mural aims to address challenges in remote teamwork by offering a structured environment for idea organization and decision-making, aiming to improve communication and alignment across distributed groups.

Mural Pricing

Mural software offers a subscription-based pricing model with multiple plans designed for individuals, small teams, and enterprises Each plan provides varying levels of access to collaboration features, templates, and administrative controls Pricing is typically structured on a per user per month basis, with options to pay monthly or annually, and additional services may be available as add-ons

Overall experience with Mural

Manager
250M - 500M USD, Miscellaneous
FAVORABLE

“Great software that helps us massively to discuss with focus, collaborate, brainstorm, align and moderate / facilitate workshops.”

4.0
Jan 28, 2026
Mural has been an outstanding tool in our day-to-day work, consistently enabling us to collaborate more effectively, run brainstorming efficiently, engage in meaningful discussions, align across teams, and run highly interactive workshops digitally. Its intuitive design and flexibility make it easy for everyone to contribute, whether we're shaping ideas, organizing complex topics, or facilitating sessions with larger groups. In these areas of work, it has truly become an essential part of how we work together.
DESIGN MANAGER
1B - 3B USD, Banking
CRITICAL

“Exploring Enhanced Teamwork with Innovative Design Thinking Tools”

3.0
Oct 15, 2024
Good collaboration tool to represent ideas, also good templates to help teamwork

About Company

Company Description

Updated 7th February 2025

Mural is focused on providing a comprehensive visual platform that enables efficient planning, meeting, and workings. Mural streamlines communication, allowing diverse experiences to contribute insight while keeping everything organized in a single platform. This aids team members in staying engaged and producing quality work. Moreover, Mural facilitates distributed, global teams in achieving faster alignment and making rapid decisions. This capability is applicable to a variety of tasks ranging from weekly meetings to strategic initiatives. Mural also simplifies project overview by providing one central location for idea sharing and visual context. The platform is able to facilitate improved progress pace, refined idea generation, enhanced team satisfaction, and consistent high-quality output.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2011
Head office location
San Francisco, United States
Number of employees
501 - 1000
Website
https://www.mural.co

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Mural
Reviewer Insights for: Mural
Deciding Factors: Mural Vs. Market Average
Performance of Mural Across Market Features

Mural Likes & Dislikes

Like

Easy to understand for newcomers Great facilitation / moderation features Easy to collaborate in large groups and also with people that don't have a license Certain simplicity and lack of feature-depth helps to focus on what it is meant for

Like

It's a very good tool to implement design thinking, it helps too in ideation sessions, and to categorize content to get a priority love the reactions that we can use in the canvas.

Like

The design options allow differnt types of participants to be adressed more individually. In particular, more reserved people who are more reticent in face-to-face meetings can be adressed even more effectivly. In addition the moderator can use ready-made templates to repeat meetings and brainstorming seession very quickly. One simple aspect of this is the time and cost saving, Often people come together in one place for such meeting. Here, everything can be organized online. In addition to that, Mural can easily connect with other solutions.

Dislike

I can't think of anything specific that I dislike about Mural, as every feature - from its intuitive interface to its powerful collaboration tools - consistently enhances my workflow and leaves me very satisfied with the experience.

Dislike

Limited mobile and tablet functionality is difficult to interact with the posits on these devices. When the project is too big, we have performance issues.

Dislike

The user management is not as flexible. There are only members or guests and there is no distinction between admins and normal participants who are not design murals themselves. The definition of guests is related on domains.

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Peer Discussions

Mural Reviews and Ratings

4.4

(122 Ratings)

Rating Distribution

5 Star
39%
4 Star
56%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager
    50M-1B USD
    Miscellaneous
    Review Source

    Great software that helps us massively to discuss with focus, collaborate, brainstorm, align and moderate / facilitate workshops.

    4.0
    Jan 28, 2026
    Mural has been an outstanding tool in our day-to-day work, consistently enabling us to collaborate more effectively, run brainstorming efficiently, engage in meaningful discussions, align across teams, and run highly interactive workshops digitally. Its intuitive design and flexibility make it easy for everyone to contribute, whether we're shaping ideas, organizing complex topics, or facilitating sessions with larger groups. In these areas of work, it has truly become an essential part of how we work together.
  • LICENSE MANAGER
    1B-10B USD
    Consumer Goods
    Review Source

    Online Collaboration With Mural Improves Participation but Limits Role Customization

    4.0
    Sep 16, 2025
    With Mural, we can greatly improve the quality of idea generation in real-time meeting. With it design options, there a virtually no limits to moderation, brainstorming and tool use. It encourage participants to share a lot of knowledge and to design things themselves.
  • Marketing Content Editor
    <50M USD
    Services (non-Government)
    Review Source

    Easily share materials and plan campaigns among colleagues and departments

    5.0
    Feb 11, 2026
    Working in an Italian and international nonprofit environment, collaboration often happens across countries, time zones, and departments. We often use Mural to share materials, co-create campaigns, and align on brand projects.
  • Senior Web Developer
    50M-1B USD
    Miscellaneous
    Review Source

    Templates Add Enjoyment, But Accessibility Concerns Remain

    4.0
    Nov 25, 2025
    It's a little more fun than most of these types of virtual board collaboration tools. That being said, its accessibility could use some work.
  • PROJECT AND PROGRAM CONSULTANT
    50M-1B USD
    Construction
    Review Source

    Templates And Real-Time Features Aid Collaboration But Exporting Can Be Challenging

    4.0
    Nov 9, 2025
    Mural has been a great tool for us for visual collaboration and planning. It helps us capture everyone's ideas, map workflows and process maps, and plan our projects in a fun and interactive way. It is very useful when we conduct workshops, planning sessions and lessons learnt sessions where participation is highly encouraged.
...
Showing Result 1-5 of 122

Recommended Gartner Research

  • Market Guide for Visual Collaboration Applications

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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