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  1. Home
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  3. NEC SV9500
Logo of NEC SV9500

NEC SV9500

byNEC
in
5.0
Market Presence: Unified Communications (Transitioning to Unified Communications as a Service), Corporate Telephony

Overview

Product Information on NEC SV9500

Updated 13th October 2025

What is NEC SV9500?

NEC SV9500 is a communications software designed to support unified communications for businesses by providing scalable IP telephony solutions. The software enables organizations to manage voice, video, and messaging communication across multiple devices and locations. It facilitates centralized management, offering integration with collaboration tools and business applications while supporting mobility and remote work requirements. The software addresses business challenges related to operational efficiency and communication reliability, allowing organizations to streamline workflows and improve internal and external connectivity. It is adaptable for various deployment environments, such as on-premises, cloud, or hybrid configurations, and features security measures to protect voice data.

NEC SV9500 Pricing

NEC SV9500 is a software offered with a pricing model that typically involves a one-time license fee for the core solution and additional costs for hardware, installation, maintenance, support, and optional feature upgrades. The software pricing may vary based on the number of users, modules selected, deployment type, and level of technical assistance required. Subscription options and ongoing service agreements may be available depending on customer requirements.

Overall experience with NEC SV9500

Information systems Manager
50M - 250M USD, Travel and Hospitality
FAVORABLE

“The most User friendly PABX vendor who understand our business”

5.0
Sep 25, 2018
From Pre-Sales to After Sales, quality of service is consistency and excellent and prompt response to all our questions.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

NEC Corporation is focused on the integration of IT and network technologies. The company aids businesses and communities in adjusting to fast-paced changes in society and market trends. It is devoted to providing social values of safety, security, fairness, and efficiency that aim to create a more sustainable environment where individual possibilities can be fully explored. NEC Corporation is well-known for its innovations, particularly in the field of face recognition technology.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1899
Head office location
Tokyo, Japan
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
https://www.nec.com/en/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: NEC SV9500
Performance of NEC SV9500 Across Market Features

NEC SV9500 Likes & Dislikes

Like

the product is proven and reliable. your people is the differentiator

Like

Once we got the phone system set up right, mainly this was caused because the vendor setting it up did not really know the system, the ENC phone systems have caused us no problems

Like

I like the flexibility and scalability of the product.

Dislike

expensive maintenance charge

Dislike

Some of the menus (built in) cannot be changed

Dislike

There are few dislikes coming from the field and I would agree with those reports.

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Peer Discussions

NEC SV9500 Reviews and Ratings

Showing data for 4 ratings and reviews for Corporate Telephony market. View all 9 ratings and reviews across markets for a complete picture.

5.0

(4 Ratings)

Rating Distribution

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.5

Service & Support

4.8

Product Capabilities

4.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Information systems Manager
    50M-1B USD
    Travel and Hospitality
    Review Source

    The most User friendly PABX vendor who understand our business

    5.0
    Sep 24, 2018
    From Pre-Sales to After Sales, quality of service is consistency and excellent and prompt response to all our questions.
  • Systems Administrator
    Gov't/PS/Ed
    Education
    Review Source

    Great and rock solid phone system

    5.0
    Sep 5, 2018
    Our NEC phone system starting with the SV7000 to the SV8500 to our current SV9500 has been a rock solid phone system.
  • Unified Commuications
    <50M USD
    IT Services
    Review Source

    9500 NEC

    5.0
    Aug 6, 2018
    It has been a great ride and a wonderful experience. To be on the forefront of the communications explosion and be part of the team could not be better in any form or breath.f
  • Purchase Engineer
    10B+ USD
    Manufacturing
    Review Source

    Reliable product

    5.0
    Aug 3, 2018
    Reliable product & good to use in any situation. Very nice product which meets our requirements. Nice product.
Showing Result 1-4 of 4

Recommended Gartner Research

  • Critical Capabilities for Corporate Telephony
  • Magic Quadrant for Corporate Telephony

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