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  3. NEC SV9500
Logo of NEC SV9500

NEC SV9500

byNEC
in
4.3
Market Presence: Unified Communications (Transitioning to Unified Communications as a Service), Corporate Telephony

Overview

Product Information on NEC SV9500

Updated 13th October 2025

What is NEC SV9500?

NEC SV9500 is a communications software designed to support unified communications for businesses by providing scalable IP telephony solutions. The software enables organizations to manage voice, video, and messaging communication across multiple devices and locations. It facilitates centralized management, offering integration with collaboration tools and business applications while supporting mobility and remote work requirements. The software addresses business challenges related to operational efficiency and communication reliability, allowing organizations to streamline workflows and improve internal and external connectivity. It is adaptable for various deployment environments, such as on-premises, cloud, or hybrid configurations, and features security measures to protect voice data.

NEC SV9500 Pricing

NEC SV9500 is a software offered with a pricing model that typically involves a one-time license fee for the core solution and additional costs for hardware, installation, maintenance, support, and optional feature upgrades. The software pricing may vary based on the number of users, modules selected, deployment type, and level of technical assistance required. Subscription options and ongoing service agreements may be available depending on customer requirements.

Overall experience with NEC SV9500

EDP Office Automation Coordinator
Gov't/PS/ED <5,000 Employees, Government
FAVORABLE

“A Customer for Over 30 Years”

5.0
Mar 11, 2019
NEC and We have been partners for over 30 years. They are responsive to our slightly unique needs. Being able to migrate to VoIP over time using TDM, analog and VoIP has been extremely beneficial to our business needs.
Account Manager
50M - 250M USD, Banking
CRITICAL

“The SV9500 is a test / proven and true system . Its a stable and mature system”

3.0
Apr 9, 2019
The SV9500 is a test / proven and true system . Its a stable and mature system . Also for the price and features it offers for . Also it has a very conceivable PBX feature. The installation and administration is also very easy and user friendly .

About Company

Company Description

Updated 7th December 2023

NEC Corporation is focused on the integration of IT and network technologies. The company aids businesses and communities in adjusting to fast-paced changes in society and market trends. It is devoted to providing social values of safety, security, fairness, and efficiency that aim to create a more sustainable environment where individual possibilities can be fully explored. NEC Corporation is well-known for its innovations, particularly in the field of face recognition technology.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1899
Head office location
Tokyo, Japan
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
https://www.nec.com/en/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: NEC SV9500
Performance of NEC SV9500 Across Market Features

NEC SV9500 Likes & Dislikes

Like

The SV9500is feature rich and user friendly

Like

Its a premier IP unified communication system . User licensing is simplified as compared to other products in the market . Wide range of mobility application & devices. System capacity is maximum .

Like

Product reliability. Reliability is a critical need as we are a 24/7/265 hospital.

Dislike

Having to delete a call pickup group to make any additions or deletions.

Dislike

Even for a seasoned IT staff modification and changes seems to be complicated and cannot be fucntioned with proper training .Also does not support inbuilt call recording .

Dislike

Nothing.

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Peer Discussions

NEC SV9500 Reviews and Ratings

Showing data for 5 ratings and reviews for Unified Communications (Transitioning to Unified Communications as a Service) market. View all 9 ratings and reviews across markets for a complete picture.

4.3

(5 Ratings)

Rating Distribution

5 Star
60%
4 Star
20%
3 Star
20%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.2

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Account Manager
    50M-1B USD
    Banking
    Review Source

    The SV9500 is a test / proven and true system . Its a stable and mature system

    3.0
    Apr 9, 2019
    The SV9500 is a test / proven and true system . Its a stable and mature system . Also for the price and features it offers for . Also it has a very conceivable PBX feature. The installation and administration is also very easy and user friendly .
  • EDP Office Automation Coordinator
    Gov't/PS/Ed
    Government
    Review Source

    A Customer for Over 30 Years

    5.0
    Mar 11, 2019
    NEC and We have been partners for over 30 years. They are responsive to our slightly unique needs. Being able to migrate to VoIP over time using TDM, analog and VoIP has been extremely beneficial to our business needs.
  • Voice Network Team Lead
    50M-1B USD
    Healthcare and Biotech
    Review Source

    NEC SV9000 Series Communication Platform Experience

    5.0
    Sep 25, 2018
    Our vendor, Forerunner Technologies, Inc. has always provided us excellent support for all of our service and installation needs.
  • Deputy CIO
    50M-1B USD
    Education
    Review Source

    NEC is truly committed to customer satisfaction

    4.0
    Mar 22, 2018
    NEC and their integrator have really gone out of their way to meet our requirements. They went above and beyond to help resolve some issues we had early on, including flying developers in to work on the problems. Now all is working well and we have a great working relationship with the vendor and good experience with the product.
  • Corporate Director - IT
    1B-10B USD
    Travel and Hospitality
    Review Source

    Good Implementation Team and Support Structure

    5.0
    Apr 15, 2018
    Good Stable and scalable solution with lot of features for various industries, particularly for Hospitality
Showing Result 1-5 of 5

Recommended Gartner Research

  • Critical Capabilities for Unified Communications (Transitioning to Unified Communications as a Service)
  • Magic Quadrant for Unified Communications (Transitioning to Unified Communications as a Service)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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