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  3. NetDocuments
Logo of NetDocuments

NetDocuments

byNetDocuments
in
4.3
Market Presence: Document Management, AI Legal Assistant Software

Overview

Product Information on NetDocuments

Updated 13th October 2025

What is NetDocuments?

NetDocuments is a software designed to facilitate document and email management for legal professionals and organizations. The software offers features such as secure storage, version control, collaboration tools, and workflow automation to help users organize, access, and share documents efficiently. It addresses business problems related to compliance, information governance, and data security by providing centralized controls and audit trails. The software integrates with various productivity applications and supports mobile access to enable work from different locations. Its capabilities assist firms in maintaining organized repositories of legal documents while meeting regulatory requirements and streamlining daily operations.

NetDocuments Pricing

NetDocuments software utilizes a subscription-based pricing model with tiered plans based on user count and feature requirements. The software offers packages tailored to different organizational needs, which may include document management, collaboration tools, security features, and compliance options. Pricing details are determined by factors such as the number of users and selected modules within the software.

Overall experience with NetDocuments

IT ASSOCIATE
<50M USD, Services (non-Government)
FAVORABLE

“Efficient Document Storage and Advanced Search Capabilities in NetDocuments Platform”

5.0
Sep 3, 2025
I think NetDocuments is an exceptional DMS. It integrates with several different products, from the Office Suite to Litera Compare, making storing and retrieving documents easy and straight forward.
Manager, Legal and Compliance
<50M USD, Services (non-Government)
CRITICAL

“Do Not Buy This Product!!!”

1.0
Jul 20, 2023
The interface is clunky and not user friendly. This seems like a product cavemen invented for document storage. It's made our office unproductive and we have to pay for the privilege. I've nearly broken my hands smashing the desk cursing the day ever purchased it. It is garbage. And that's being kind.

About Company

Company Description

Updated 7th December 2023

NetDocuments is a company that provides cloud-based enterprise content management, offering solutions for document and email management. The company caters to various organizations, from small to large, across different industries. Fundamental to NetDocuments is its focus on data security and digital asset protection, designed to meet the stringent compliance and security guidelines across industries. This enables organizations to securely store and co-operate on documents and emails. The company integrates with Microsoft Office to allow smart editing, drafting, searching, and version control. It also offers features like extranets, secure links, and client portals, fostering collaboration while maintaining security. These services are delivered through a subscription-as-a-service (SaaS) model, ensuring day-to-day adherence to stringent requirements. The company also places importance on providing technical support and fostering communities for knowledge and best practice sharing.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1998
Head office location
Lehi, United States
Number of employees
201 - 500
Website
https://www.netdocuments.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: NetDocuments
Deciding Factors: NetDocuments Vs. Market Average

NetDocuments Likes & Dislikes

Like

The ability to profile documents for easy searching later is something my users take advantage of daily. They can profile these documents to get down to very specific details, from who created the document to who typed up the document.

Like

Nothing. When we purchased it they kept extolling its ability to permit collaboration on the same document by many people at different locations; unfortunately, that's not something I (or probably anyone in my office) does so maybe it works for that but that's irrelevant for us.

Like

I very much enjoyed the security, cloud based infrastructure, and ease of client to external collaborator portals that can be setup securely.

Dislike

With great integration comes some complexities that many of our users cannot overcome. We are getting a lot of repeat issues regarding ndClick. Many of our users struggle logging back into the service as the I want to use my company login is buried under several different links.

Dislike

I deal with massive amount of files and it relies on you to know the names of the files, spell them correctly OR know the quirky way someone else entered the name. The old look through the list system was immensely better. I waste half my time looking for things. It gives you suggested places to save emails but sometimes those look like the right place and they're not.

Dislike

The pricing wasn't always as transparent and with a large MAC userbase it was a bit more limited. Search functionality also needs a bit of a tune up.

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Peer Discussions

NetDocuments Reviews and Ratings

4.3

(68 Ratings)

Rating Distribution

5 Star
49%
4 Star
43%
3 Star
4%
2 Star
1%
1 Star
3%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
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Last 12 Months
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  • IT ASSOCIATE
    <50M USD
    Services (non-Government)
    Review Source

    Efficient Document Storage and Advanced Search Capabilities in NetDocuments Platform

    5.0
    Sep 3, 2025
    I think NetDocuments is an exceptional DMS. It integrates with several different products, from the Office Suite to Litera Compare, making storing and retrieving documents easy and straight forward.
  • Product Manager
    <50M USD
    Services (non-Government)
    Review Source

    NetDocuments Delivers Secure Cloud Document Management With Flexible Collaboration Tools

    4.0
    Jul 30, 2025
    NetDocuments offered a very robust cloud-based document management system for legal needs. It was flexible enough to serve needs outside legal while focusing on security.
  • MARKETING SPECIALIST
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Initial Setup and Cost Considerations Present Challenges for Some Organizations

    5.0
    Jul 3, 2025
    NetDocuments has helped elevate the level of security and accessibility for my team with accessing documents.
  • CHIEF FINANCIAL OFFICER
    <50M USD
    IT Services
    Review Source

    Reliable Platform Offers Secure Document Storage and Lifecycle Management Tools

    4.0
    Jul 2, 2025
    has proven to be a secure and reliable platform for managing storing and collaborating on sensitive documents.
  • Legal and Compliance Associate
    1B-10B USD
    Services (non-Government)
    Review Source

    Efficient Document Management with NetDocuments

    5.0
    Jul 11, 2024
    NetDocuments is excellent. It is efficient in terms of document management and is intuitive for users. Its integration with other software such as DocuSign is both practical and effective. The ability to edit online is also remarkable. I think the only limitation is integration with hand-held devices and that depends more on the admin side than on the software side - otherwise I think it is probably excellent there as well. I am so impressed!
...
Showing Result 1-5 of 68

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