• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. NetDocuments
Logo of NetDocuments

NetDocuments

byNetDocuments
in
4.5
Market Presence: Document Management, AI Legal Assistant Software

Overview

Product Information on NetDocuments

Updated 13th October 2025

What is NetDocuments?

NetDocuments is a software designed to facilitate document and email management for legal professionals and organizations. The software offers features such as secure storage, version control, collaboration tools, and workflow automation to help users organize, access, and share documents efficiently. It addresses business problems related to compliance, information governance, and data security by providing centralized controls and audit trails. The software integrates with various productivity applications and supports mobile access to enable work from different locations. Its capabilities assist firms in maintaining organized repositories of legal documents while meeting regulatory requirements and streamlining daily operations.

NetDocuments Pricing

NetDocuments software utilizes a subscription-based pricing model with tiered plans based on user count and feature requirements. The software offers packages tailored to different organizational needs, which may include document management, collaboration tools, security features, and compliance options. Pricing details are determined by factors such as the number of users and selected modules within the software.

Overall experience with NetDocuments

Senior IT Project Manager
<50M USD, IT Services
FAVORABLE

“An Extraordinary Document Management Platform. ”

5.0
Apr 28, 2026
NetDocuments is a reliable platform that I use in my workplace to manage documents. NetDocuments search feature is very useful as it helps to reduce time spent on locating documents.
Manager, Legal and Compliance
<50M USD, Services (non-Government)
CRITICAL

“Do Not Buy This Product!!!”

1.0
Jul 20, 2023
The interface is clunky and not user friendly. This seems like a product cavemen invented for document storage. It's made our office unproductive and we have to pay for the privilege. I've nearly broken my hands smashing the desk cursing the day ever purchased it. It is garbage. And that's being kind.

About Company

Company Description

Updated 7th December 2023

NetDocuments is a company that provides cloud-based enterprise content management, offering solutions for document and email management. The company caters to various organizations, from small to large, across different industries. Fundamental to NetDocuments is its focus on data security and digital asset protection, designed to meet the stringent compliance and security guidelines across industries. This enables organizations to securely store and co-operate on documents and emails. The company integrates with Microsoft Office to allow smart editing, drafting, searching, and version control. It also offers features like extranets, secure links, and client portals, fostering collaboration while maintaining security. These services are delivered through a subscription-as-a-service (SaaS) model, ensuring day-to-day adherence to stringent requirements. The company also places importance on providing technical support and fostering communities for knowledge and best practice sharing.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1998
Head office location
Lehi, United States
Number of employees
201 - 500
Website
https://www.netdocuments.com

Do You Manage Peer Insights at NetDocuments?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top NetDocuments Alternatives

Logo of Google Drive
1. Google Drive
4.6
(8563 Ratings)
Logo of OneDrive
2. OneDrive
4.5
(2907 Ratings)
Logo of Microsoft 365
3. Microsoft 365
4.5
(2403 Ratings)
View All Alternatives

Peer Discussions

NetDocuments Reviews and Ratings

4.5

(70 Ratings)

Rating Distribution

5 Star
50%
4 Star
41%
3 Star
4%
2 Star
1%
1 Star
3%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Senior IT Project Manager
    <50M USD
    IT Services
    Review Source

    An Extraordinary Document Management Platform.

    5.0
    Apr 28, 2026
    NetDocuments is a reliable platform that I use in my workplace to manage documents. NetDocuments search feature is very useful as it helps to reduce time spent on locating documents.
  • Co-owner
    50M-1B USD
    Construction
    Review Source

    A Powerful and Convenient Document Management Tool.

    5.0
    Apr 8, 2026
    NetDocuments is a great tool that enhances secure, efficient and effective document management process. NetDocuments automates documents workflows and tasks that are manual, repetitive and time consuming.
  • IT ASSOCIATE
    <50M USD
    Services (non-Government)
    Review Source

    Efficient Document Storage and Advanced Search Capabilities in NetDocuments Platform

    5.0
    Sep 3, 2025
    I think NetDocuments is an exceptional DMS. It integrates with several different products, from the Office Suite to Litera Compare, making storing and retrieving documents easy and straight forward.
  • Product Manager
    <50M USD
    Services (non-Government)
    Review Source

    NetDocuments Delivers Secure Cloud Document Management With Flexible Collaboration Tools

    4.0
    Jul 30, 2025
    NetDocuments offered a very robust cloud-based document management system for legal needs. It was flexible enough to serve needs outside legal while focusing on security.
  • MARKETING SPECIALIST
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Initial Setup and Cost Considerations Present Challenges for Some Organizations

    5.0
    Jul 3, 2025
    NetDocuments has helped elevate the level of security and accessibility for my team with accessing documents.
...
Showing Result 1-5 of 70

Recommended Gartner Insights

  • Critical Capabilities for Document Management
  • Magic Quadrant for Document Management
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: NetDocuments
Deciding Factors: NetDocuments Vs. Market Average

NetDocuments Likes & Dislikes

Like

What I find to be most useful about NetDocuments is that it enhances easy document sharing and the ability to access documents effortlessly across different devices. Again, NetDocuments' advanced security and encryption features are important in keeping documents safe and secure.

Like

Nothing. When we purchased it they kept extolling its ability to permit collaboration on the same document by many people at different locations; unfortunately, that's not something I (or probably anyone in my office) does so maybe it works for that but that's irrelevant for us.

Like

NetDocuments enhances the efficient and secure document sharing process. It's simple to access and organize documents across multiple platforms. NetDocuments also keeps all documents secure with robust security features.

Dislike

I'm yet to find any complaint while using NetDocuments.

Dislike

I deal with massive amount of files and it relies on you to know the names of the files, spell them correctly OR know the quirky way someone else entered the name. The old look through the list system was immensely better. I waste half my time looking for things. It gives you suggested places to save emails but sometimes those look like the right place and they're not.

Dislike

There is nothing to mention as drawback since NetDocuments accomplish our document management needs.