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Logo of NetDocuments

NetDocuments

byNetDocuments
in
4.4
Market Presence: Document Management, AI Legal Assistant Software

Overview

Product Information on NetDocuments

Updated 13th October 2025

What is NetDocuments?

NetDocuments is a software designed to facilitate document and email management for legal professionals and organizations. The software offers features such as secure storage, version control, collaboration tools, and workflow automation to help users organize, access, and share documents efficiently. It addresses business problems related to compliance, information governance, and data security by providing centralized controls and audit trails. The software integrates with various productivity applications and supports mobile access to enable work from different locations. Its capabilities assist firms in maintaining organized repositories of legal documents while meeting regulatory requirements and streamlining daily operations.

NetDocuments Pricing

NetDocuments software utilizes a subscription-based pricing model with tiered plans based on user count and feature requirements. The software offers packages tailored to different organizational needs, which may include document management, collaboration tools, security features, and compliance options. Pricing details are determined by factors such as the number of users and selected modules within the software.

Overall experience with NetDocuments

Senior IT Project Manager
<50M USD, IT Services
FAVORABLE

“An Extraordinary Document Management Platform. ”

5.0
Apr 28, 2026
NetDocuments is a reliable platform that I use in my workplace to manage documents. NetDocuments search feature is very useful as it helps to reduce time spent on locating documents.
Manager, Legal and Compliance
<50M USD, Services (non-Government)
CRITICAL

“Do Not Buy This Product!!!”

1.0
Jul 20, 2023
The interface is clunky and not user friendly. This seems like a product cavemen invented for document storage. It's made our office unproductive and we have to pay for the privilege. I've nearly broken my hands smashing the desk cursing the day ever purchased it. It is garbage. And that's being kind.

About Company

Company Description

Updated 7th December 2023

NetDocuments is a company that provides cloud-based enterprise content management, offering solutions for document and email management. The company caters to various organizations, from small to large, across different industries. Fundamental to NetDocuments is its focus on data security and digital asset protection, designed to meet the stringent compliance and security guidelines across industries. This enables organizations to securely store and co-operate on documents and emails. The company integrates with Microsoft Office to allow smart editing, drafting, searching, and version control. It also offers features like extranets, secure links, and client portals, fostering collaboration while maintaining security. These services are delivered through a subscription-as-a-service (SaaS) model, ensuring day-to-day adherence to stringent requirements. The company also places importance on providing technical support and fostering communities for knowledge and best practice sharing.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1998
Head office location
Lehi, United States
Number of employees
201 - 500
Website
https://www.netdocuments.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

NetDocuments Reviews and Ratings

Showing data for 65 ratings and reviews for Document Management market. View all 70 ratings and reviews across markets for a complete picture.

4.4

(65 Ratings)

Rating Distribution

5 Star
49%
4 Star
42%
3 Star
5%
2 Star
2%
1 Star
3%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.4

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  • Senior IT Project Manager
    <50M USD
    IT Services
    Review Source

    An Extraordinary Document Management Platform.

    5.0
    Apr 28, 2026
    NetDocuments is a reliable platform that I use in my workplace to manage documents. NetDocuments search feature is very useful as it helps to reduce time spent on locating documents.
  • Co-owner
    50M-1B USD
    Construction
    Review Source

    A Powerful and Convenient Document Management Tool.

    5.0
    Apr 8, 2026
    NetDocuments is a great tool that enhances secure, efficient and effective document management process. NetDocuments automates documents workflows and tasks that are manual, repetitive and time consuming.
  • CUSTOMER SERVICE & SUPPORT ASSOCIATE
    50M-1B USD
    Services (non-Government)
    Review Source

    Excellent Product

    4.0
    Feb 9, 2024
    Ease of use and sharing of files. Makes it simple for coworkers to work on a project together.
  • Manager, Legal and Compliance
    <50M USD
    Services (non-Government)
    Review Source

    Do Not Buy This Product!!!

    1.0
    Jul 20, 2023
    The interface is clunky and not user friendly. This seems like a product cavemen invented for document storage. It's made our office unproductive and we have to pay for the privilege. I've nearly broken my hands smashing the desk cursing the day ever purchased it. It is garbage. And that's being kind.
  • SDE1
    10B+ USD
    Software
    Review Source

    Manage your documents on cloud with easy using NetDocuments

    3.0
    Apr 19, 2023
    NetDocuments is a cloud-based document management platform that allows users to store, share, and collaborate on documents from anywhere with an internet connection. It offers a wide range of features, including document search and retrieval, version control, and secure access controls. NetDocuments also integrates with a variety of other software applications. While NetDocuments is greats it have some problems like inaccurate search results which is a bummer and degrades user experience.
...
Showing Result 1-5 of 65

Recommended Gartner Insights

  • Critical Capabilities for Document Management
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Reviewer Insights for: NetDocuments
Deciding Factors: NetDocuments Vs. Market Average

NetDocuments Likes & Dislikes

Like

What I find to be most useful about NetDocuments is that it enhances easy document sharing and the ability to access documents effortlessly across different devices. Again, NetDocuments' advanced security and encryption features are important in keeping documents safe and secure.

Like

Nothing. When we purchased it they kept extolling its ability to permit collaboration on the same document by many people at different locations; unfortunately, that's not something I (or probably anyone in my office) does so maybe it works for that but that's irrelevant for us.

Like

NetDocuments enhances the efficient and secure document sharing process. It's simple to access and organize documents across multiple platforms. NetDocuments also keeps all documents secure with robust security features.

Dislike

I'm yet to find any complaint while using NetDocuments.

Dislike

I deal with massive amount of files and it relies on you to know the names of the files, spell them correctly OR know the quirky way someone else entered the name. The old look through the list system was immensely better. I waste half my time looking for things. It gives you suggested places to save emails but sometimes those look like the right place and they're not.

Dislike

There is nothing to mention as drawback since NetDocuments accomplish our document management needs.