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  3. NetDocuments
Logo of NetDocuments

NetDocuments

byNetDocuments
in
4.1
Market Presence: Document Management, AI Legal Assistant Software

Overview

Product Information on NetDocuments

Updated 13th October 2025

What is NetDocuments?

NetDocuments is a software designed to facilitate document and email management for legal professionals and organizations. The software offers features such as secure storage, version control, collaboration tools, and workflow automation to help users organize, access, and share documents efficiently. It addresses business problems related to compliance, information governance, and data security by providing centralized controls and audit trails. The software integrates with various productivity applications and supports mobile access to enable work from different locations. Its capabilities assist firms in maintaining organized repositories of legal documents while meeting regulatory requirements and streamlining daily operations.

NetDocuments Pricing

NetDocuments software utilizes a subscription-based pricing model with tiered plans based on user count and feature requirements. The software offers packages tailored to different organizational needs, which may include document management, collaboration tools, security features, and compliance options. Pricing details are determined by factors such as the number of users and selected modules within the software.

Overall experience with NetDocuments

CUSTOMER SERVICE & SUPPORT ASSOCIATE
250M - 500M USD, Services (non-Government)
FAVORABLE

“Excellent Product ”

4.0
Feb 9, 2024
Ease of use and sharing of files. Makes it simple for coworkers to work on a project together.
Manager, Legal and Compliance
<50M USD, Services (non-Government)
CRITICAL

“Do Not Buy This Product!!!”

1.0
Jul 20, 2023
The interface is clunky and not user friendly. This seems like a product cavemen invented for document storage. It's made our office unproductive and we have to pay for the privilege. I've nearly broken my hands smashing the desk cursing the day ever purchased it. It is garbage. And that's being kind.

About Company

Company Description

Updated 7th December 2023

NetDocuments is a company that provides cloud-based enterprise content management, offering solutions for document and email management. The company caters to various organizations, from small to large, across different industries. Fundamental to NetDocuments is its focus on data security and digital asset protection, designed to meet the stringent compliance and security guidelines across industries. This enables organizations to securely store and co-operate on documents and emails. The company integrates with Microsoft Office to allow smart editing, drafting, searching, and version control. It also offers features like extranets, secure links, and client portals, fostering collaboration while maintaining security. These services are delivered through a subscription-as-a-service (SaaS) model, ensuring day-to-day adherence to stringent requirements. The company also places importance on providing technical support and fostering communities for knowledge and best practice sharing.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1998
Head office location
Lehi, United States
Number of employees
201 - 500
Website
https://www.netdocuments.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: NetDocuments
Deciding Factors: NetDocuments Vs. Market Average

NetDocuments Likes & Dislikes

Like

A useful product that covers all practices area of the firm.

Like

Nothing. When we purchased it they kept extolling its ability to permit collaboration on the same document by many people at different locations; unfortunately, that's not something I (or probably anyone in my office) does so maybe it works for that but that's irrelevant for us.

Like

It allows us to access our documents from any device and from anywhere. Advanced security features like multi-factor authentication and also encryption make us believe in their security. Their user interface is very user-friendly. Their tool tagging and metadata is our favorite which is used for searching an organizing the documents. They also integrates with MS Office and also with Outlook.

Dislike

nothing, I have no complaints.

Dislike

I deal with massive amount of files and it relies on you to know the names of the files, spell them correctly OR know the quirky way someone else entered the name. The old look through the list system was immensely better. I waste half my time looking for things. It gives you suggested places to save emails but sometimes those look like the right place and they're not.

Dislike

The only dislike is that it get slow sometimes, which irritates us so much, try to solve this issue, otherwise overall all its features and tools are going very well with this software.

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Peer Discussions

NetDocuments Reviews and Ratings

Showing data for 63 ratings and reviews for Document Management market. View all 68 ratings and reviews across markets for a complete picture.

4.1

(63 Ratings)

Rating Distribution

5 Star
48%
4 Star
43%
3 Star
5%
2 Star
2%
1 Star
3%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • CUSTOMER SERVICE & SUPPORT ASSOCIATE
    50M-1B USD
    Services (non-Government)
    Review Source

    Excellent Product

    4.0
    Feb 9, 2024
    Ease of use and sharing of files. Makes it simple for coworkers to work on a project together.
  • Manager, Legal and Compliance
    <50M USD
    Services (non-Government)
    Review Source

    Do Not Buy This Product!!!

    1.0
    Jul 20, 2023
    The interface is clunky and not user friendly. This seems like a product cavemen invented for document storage. It's made our office unproductive and we have to pay for the privilege. I've nearly broken my hands smashing the desk cursing the day ever purchased it. It is garbage. And that's being kind.
  • SDE1
    10B+ USD
    Software
    Review Source

    Manage your documents on cloud with easy using NetDocuments

    3.0
    Apr 19, 2023
    NetDocuments is a cloud-based document management platform that allows users to store, share, and collaborate on documents from anywhere with an internet connection. It offers a wide range of features, including document search and retrieval, version control, and secure access controls. NetDocuments also integrates with a variety of other software applications. While NetDocuments is greats it have some problems like inaccurate search results which is a bummer and degrades user experience.
  • DATA ANALYST
    1B-10B USD
    Retail
    Review Source

    A cloud-based document management system, allows accessing documents easily.

    4.0
    Jan 28, 2023
    It greatly benefits our organization by the way it stores, manages and accesses our important documents. With NetDocuments, all of our documents are stored in a central location which is making them easily accessible to authorized from any device with an internet connection. It has advanced search capabilities which allow us to find documents easily which we need. Their security features are very powerful. They are providing easy collaboration and sharing of the documents which has improved our productivity and as well as our communication.
  • SENIOR MANAGER
    1B-10B USD
    Finance (non-banking)
    Review Source

    Excellent for basic DMS functionalities at a reasonable price, but mileage may vary speed

    4.0
    Feb 2, 2023
    Effective DMS that can effect efficiencies within your organization at a reasonable cost - however, file type coverage may not encompass everything you need and the way they sort and organize folders may not be to your liking
...
Showing Result 1-5 of 63

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  • Magic Quadrant for Document Management

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