Review Summary
Users appreciate New Relic for its intuitive interface, real-time insights, and excellent tracing capabilities that ...
Overview
Product Information on New Relic
Updated 13th October 2025
What is New Relic?
New Relic Pricing
Overall experience with New Relic
Designer
50M - 250M USD, Healthcare and BiotechFAVORABLE
“Responsive Support and Clear Explanations Praised, Lack of Automated AWS Alerts Noted”
Extremely helpful. Quick at responding to queries and good at explaining complicated concepts. The folk I spoke to were really nice too.
Chief Technology Officer
<50M USD, SoftwareCRITICAL
“Great software, but at a cost!”
Great product overall, but very costly over time for large scale applications.
About Company
Company Description
New Relic is an AI-powered all-in-one observability platform giving engineers a single-source of data and insights across the stack. We break down the silos between data, teams, and tools to help businesses optimize uptime, boost efficiency, improve the customer experience, and accelerate innovation—all with pricing designed to scale easily.
Company Details
Year Founded
2008
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
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- Designer50M-1B USDHealthcare and BiotechReview Source
Responsive Support and Clear Explanations Praised, Lack of Automated AWS Alerts Noted
Extremely helpful. Quick at responding to queries and good at explaining complicated concepts. The folk I spoke to were really nice too. - SVP CLOUD ENG AND OPS50M-1B USDSoftwareReview Source
Improved Application Monitoring and Troubleshooting with Convenient AI Observability Tools
New Relic has given us visibility into how our customers interact with our SaaS application. Its been great to be able to move from reactive to proactive observability. - DevOps Engineer1B-10B USDBankingReview Source
Powerful, Fast, and Developer Friendly Monitoring with Room to Grow in Viz.
My overall experience with New Relic has been very positive. As a DevOps, I have found it to be a powerful and responsive monitoring tool that simplifies complex tasks. Its intuitive interface, fast data querying and seemless integration with cloud services and AI tools make it a reliable choice for both technical and business team. It has significantly improved how we monitoring and response to system performance issues. - IT Solutions Consultant<50M USDMediaReview Source
Monitoring Made Easy, A Little Setback in Bidirectional Alerting
The customer support provided by Customer Support especially the team have been above and beyond. They catch up with us weekly especially during the early stages of the transition from our previous monitoring system to New Relic. New Relic has been fantastic. The New Relic monitoring system itself is very efficient with a lot to offer. - VP, IT1B-10B USDBankingReview Source
New Relic’s NRQL Enables Flexible Data Queries and Comprehensive Dashboard Visualization
New Relic provides an observability platform that can help us effectively manage a complex infrastructure and services.
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