Review Summary
See a synthesized overview of the key takeaways from verified reviews of New Relic.
Overview
Product Information on New Relic
Updated 13th October 2025
What is New Relic?
New Relic Pricing
Overall experience with New Relic
Software Developer
10B - 30B USD, BankingFAVORABLE
“Clear Dashboards and Reliable Alerts Enhance Application Monitoring Experience”
My overall experience with New Relic has been very good. The dashboard is easy to use and provides clear insights into application performance. This helps to quickly identify and fix issues, and the alerts are reliable. The visualization of logs, metrics, and traces is very helpful, and overall it has improved the stability and performance of our applications.
Director Of It
Gov't/PS/ED <5,000 Employees, EducationCRITICAL
“Powerful Dashboards And Alerts Contrasted With SaaS-Only Model And Pricing complexity”
We use New Relic as observability and performance monitoring platform for our applications, infrastructure and cloud, the solution is good but has some complexity in implementation and pricing model
About Company
Company Description
New Relic is an AI-powered all-in-one observability platform giving engineers a single-source of data and insights across the stack. We break down the silos between data, teams, and tools to help businesses optimize uptime, boost efficiency, improve the customer experience, and accelerate innovation—all with pricing designed to scale easily.
Company Details
Year Founded
2008
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
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- Software Developer10B+ USDBankingReview Source
Clear Dashboards and Reliable Alerts Enhance Application Monitoring Experience
My overall experience with New Relic has been very good. The dashboard is easy to use and provides clear insights into application performance. This helps to quickly identify and fix issues, and the alerts are reliable. The visualization of logs, metrics, and traces is very helpful, and overall it has improved the stability and performance of our applications. - Director Of It1B-10B USDSoftwareReview Source
Enterprise Insights at Scale and Compromise With Costs
It's a high performance tool that has a lot of information to offer that can be acted upon but doesn't present it in a readable/actionable way for an org to adopt and implement. I wish packet path visualization from source to destination and vice versa was available as well. - Software Developer10B+ USDBankingReview Source
Comprehensive Request Tracing and Alerts Highlighted, But Pricing and Usability Noted
The rating provided (5 stars) is mainly because of the real time end to end performance visibility helping me to identify issues fast and reliably - Software Developer10B+ USDBankingReview Source
Effortless Debugging and Smooth Setup Characterize New Relic Experience
My overall experience has been really positive — New Relic has made monitoring and debugging much smoother. It’s easy to use, reliable, and adds real clarity to our Android frontend performance. - IT SERVICES ASSOCIATE<50M USDSoftwareReview Source
Managing Data Volumes Essential to Control Costs When Using New Relic
I am very happy with New Relic. It transformed our system from basic monitoring to full observability, meaning we can see everything at once.
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