Review Summary
See a synthesized overview of the key takeaways from verified reviews of NinjaOne.
Overview
Product Information on NinjaOne
Updated 22nd April 2026
What is NinjaOne?
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Overall experience with NinjaOne
Director of IT
50M - 250M USD, Consumer GoodsFAVORABLE
“NinjaOne Streamlines IT Management but Ticketing customization needs more attention”
Manager, IT Security and Risk Management
<50M USD, IT ServicesCRITICAL
“NinjaOne Backup Offers Simple Setup but Falls Short in Large-Scale Management”
About Company
Company Description
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.
Company Details
Company type
Private
Year Founded
2013
Head office location
Austin, United States
Number of employees
1001 - 5000
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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NinjaOne Reviews and Ratings
- Director of IT50M-1B USDConsumer GoodsReview Source
NinjaOne Streamlines IT Management but Ticketing customization needs more attention
NinjaOne is a powerful, streamlined platform for managing core IT operations, including device policies, Windows patching and security updates, software updates, mobile device management, device setup automation and scripting, server and PC backup/restore, remote end-user device remote control and support, integrated documentation, and ticketing. While there is still room for improvement in various areas, it stands out as one of the most effective all-in-one IT management solutions that I've used over the past few decades.
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