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Product Information on NINJIO AWARE
What is NINJIO AWARE?
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Overall experience with NINJIO AWARE
“Responsive Support Offsets Glitches And Challenges With Reporting And Onboarding”
“Good started deployment”
About Company
Company Description
NINJIO lowers human-based cybersecurity risk through engaging training, personalized testing, and insightful reporting. Our multi-pronged approach to training focuses on the latest attack vectors to build employee knowledge and the behavioral science behind human engineering to sharpen users’ intuition. The proprietary NINJIO Risk Algorithm™ identifies users’ social engineering vulnerabilities based on phishing simulation data and informs content delivery to provide a personalized experience that changes individual behavior.
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User Sentiment About NINJIO AWARE
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NINJIO AWARE Likes & Dislikes
The content of training, storytelling is always the biggest strength that Ninjio has Responsive post-sale support team dynamic groups for phishing campaigns, so we can send different phishing templates to different level of users
Easy to use, multiple language options
The content; the style and length of the videos, as well as the relevance to current events and the practical advice.
1. The onboarding team - which is the team we've worked with right after finishing the procurement, they seem like they are not quite familiar with what they are doing, and not well organized, which is the opposite of their implementation support team 2 Inaccuracy of phishing reports 3. report pattern for executive and managers
Limited selection
The admin interface is a little bit clunky. There are a lot of good ideas, but it feels like it's not really fleshed out or refined. For example, the ability to use the Smart or Blank templates when creating Training campaigns.. I was told during onboard to not really use them for one or the other because it doesn't really work, but the interface is there giving me the option. Another thing is that I can't find an easy way to just browse the video library or filter through the existing content. If I'm just browsing through all of the AWARE ANMIE episodes, I can't see what they are about at a glance because the font is too big so the only part of the title that's visible without hovering my mouse is AWARE ANIME S0X|EXX - Some.. It doesn't help that the thumbnail for all of the videos is just the same red and white Anime logo.
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Peer Discussions
NINJIO AWARE Reviews and Ratings
- Operations AssociateGov't/PS/EdGovernmentReview Source
Responsive Support Offsets Glitches And Challenges With Reporting And Onboarding
The training content provided by Ninjio is engaging and up-to-date, and the newly updated interface makes it easy to track progress across previously enrolled modules and revisit them when needed. However, the phishing campaign component occasionally experiences glitches in its reporting. Despite whitelisting the campaign links an domains to ensure smooth user interaction, the platform sometimes inaccurately records automated security scans - such as those from our security checkbot - as user clicks. This has led to confusion between our security team and end users regarding the reported lure rates. In terms of reporting and metrics, the auto-generated reports - whether for executives or managers - can feel half-baked. That said, we've heard that Ninijo recently worked with a data analytics company, which is expected to enhance the quality and depth of future reporting. On a positive note, their support team has been responsive and helpful, offering manual corrections and verification when we encountered inaccuracies in the portal-generated reports. - IT Security & Risk Management Associate<50M USDBankingReview Source
The content is great, but the admin center has a ways to go.
The onboarding was fast and easy, and customer service has been helpful when needed. - Development Manager50M-1B USDIT ServicesReview Source
Easy to consume security awareness aimed at everyone in the organisation.
Ninjio has allowed us to increase our overall cyber security awareness in easy to consume bit size snippets. Ninjio was originally put forward by a staff member who had used it before in another company and found it greatly improved security knowledge and sparked many water cooler conversations on the topics presented. I have found it has created similar social conversations within our teams as well. - Computer TechnicianGov't/PS/EdEducationReview Source
Informative, Educational Videos and Helpful Support Team With Room For UI Improvement
NINJIO has been extremely helpful in making our staff and faculty more aware of cybersecurity threats. People love the videos and I can tell through our discussions that they are remembering the topics covered. We haven't had to reach out much for support at this point, but every time we have, the NINJIO support team has been helpful and friendly. - VP50M-1B USDServices (non-Government)Review Source
Short Video Trainings Engage Teams on Current Cybersecurity Risks and Mitigation Practices
We have been very happy with the Ninjio cyber security trainings. Their trainings are only 4-5 minutes but help keep our team aware of current cyber security risks and best practices to mitigate those risks.