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Overview

Product Information on Okta Workforce Identity

Updated 13th October 2025

What is Okta Workforce Identity?

Workforce Identity Cloud is a software designed to manage and secure user identities and access across an organization’s digital ecosystem. The software enables single sign on, multifactor authentication, lifecycle management, and API access management to help organizations control who has access to applications, resources, and data. Workforce Identity Cloud streamlines user provisioning and deprovisioning, supports integration with various applications and directories, and helps ensure compliance with security policies. The software addresses the business challenge of protecting organizational assets by centralizing identity management and reducing the risk of unauthorized access while supporting workforce productivity.

Okta Workforce Identity Pricing

Workforce Identity Cloud software utilizes a subscription-based pricing model structured according to the number of users, features required, and selected modules. The software offers tiered pricing options, allowing organizations to choose plans based on their identity, access management, and security needs, with costs varying depending on scale and functionality.

Overall experience with Okta Workforce Identity

IT Associate
50M - 250M USD, Finance (non-banking)
FAVORABLE

“Okta Offers Robust IAM Configuration Yet Faces Challenges In Unified Product Experience”

4.0
Apr 13, 2026
Okta offers a large amount of configuration capability when it comes to IAM. We have been able to leverage a lot of their granular controls (auth polices + rules, device trust, OIG, etc.) to really tighten up on security for our users. That being said, it feels like they have lost some momentum when it comes to fully rounding out and and polishing their product suite to create a more seamless experience and operational efficiency. They are making some strides, but the pace feels slow.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Identity Governance and Administration

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Okta Workforce Identity

byOkta
in
4.5
Market Presence: Access Management, Workspace Security Platform

About Company

Company Description

Updated 7th December 2023

Okta is an independent identity provider that focuses primarily on securely connecting individuals to suitable technology. Utilizing the Okta Identity Cloud, the firm eases the secure access to applications and infrastructure providers with its extensive range of pre-built integrations. Satisfying the needs of a variety of organizations, Okta leverages its solutions to safeguard the identities of workforce and customers, helping them attain their potential without fearing identity-related threats. The company operates on the idea that confident individuals and organizations can unlock their full potential when their identities are well-protected.

Company Details

Updated 31st October 2023
Company type
Public
Year Founded
2009
Head office location
San Francisco, United States
Number of employees
5001 - 10000
Website
https://www.okta.com

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Reviewer Insights for: Okta Workforce Identity
Performance of Okta Workforce Identity Across Market Features

Okta Workforce Identity Likes & Dislikes

Like

Okta security controls cover a lot of bases and provide peace of mind for our IT security needs. They have certainly paved the way for some great functionality in the IAM space, and there is still a great deal of opportunity for them to maintain leadership in the space.

Like

Onboarding process is seamless and clear. API extension is a plus of this product. We implemented sign sign on using angular and node. it was easy library support was good.

Like

The user interface is extremely efficient and almost instantanious. Having used other providers in the past, the time it takes to log into my applications in only a few clicks allows me to access what I need as quickly as I need to without any lagging downtime. Also, the peace of mind that my information is secure is a plus.

Dislike

Okta seems to be struggling in the same way as other leaders in their respective tech spaces. As they grow, expand, and acquire similar products to build out their portfolio, they are creating more friction points between those products. The potential for teams to accrue tech debt will continue to grow unless Okta can step in and establish a more consistent experience across the products.

Dislike

We don't have many options for the extensions.

Dislike

The process of setting everything up again once you get a new phone or lose a phone is time consuming and can be frustrating.

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Okta Workforce Identity Reviews and Ratings

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Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Associate
    50M-1B USD
    Finance (non-banking)
    Review Source

    Okta Offers Robust IAM Configuration Yet Faces Challenges In Unified Product Experience

    4.0
    Apr 13, 2026
    Okta offers a large amount of configuration capability when it comes to IAM. We have been able to leverage a lot of their granular controls (auth polices + rules, device trust, OIG, etc.) to really tighten up on security for our users. That being said, it feels like they have lost some momentum when it comes to fully rounding out and and polishing their product suite to create a more seamless experience and operational efficiency. They are making some strides, but the pace feels slow.
  • Manager - Application Delivery
    1B-10B USD
    Consumer Goods
    Review Source

    Okta a highly reliable IAM platform

    5.0
    Sep 28, 2024
    The user expiration of this product is clear and well structured.
  • Account Executive
    1B-10B USD
    Software
    Review Source

    Efficiency and Security: Key Highlights of Okta

    5.0
    Aug 27, 2024
    Overall, Okta delivers on its promise of security and identity management. The ability to keep credentials constant for a longer period of time and make it extremely easy to access all the applications I need to access in only a few clicks and my mobile phone allows me to be as efficient as possible and most importantly secure.
  • AVP OF CUSTOMER SERVICE AND SUPPORT
    1B-10B USD
    Software
    Review Source

    Flexible IAM software, offers great security

    4.0
    Oct 21, 2023
    We got introduced to Okta based on the acquisition of our company. Initially it felt very new with couple of extra steps but I understand how convenient and secure the overall experience is. For the entire organization, Okta IAM provides secure access to applications across multiple devices.
  • SENIOR PROJECT MANAGER
    1B-10B USD
    Consumer Goods
    Review Source

    Okta Workforce Identity is the best and most secure solution for workplace security.

    5.0
    Sep 26, 2023
    Okta Workforce Identity is is really a great platform for SSO for most applications in the market. It is very easy to set up and there is plenty of integration and it is very easy to use and very easy to deploy. I like how it cuts login time in half and it allows more time to be prepared for the work day.
Showing Result 1-5 of 5

Showing data for 5 ratings and reviews for Identity Governance and Administration market. View all 959 ratings and reviews across markets for a complete picture.

4.5

(5 Ratings)

Rating Distribution

5 Star
60%
4 Star
40%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.3

Service & Support

4.5

Product Capabilities

4.8