Omedym is an interactive demo and digital sales room provider. Unlike others, Omedym offers a unique 'in-video search' capability that allows individuals to pose questions and be directed to the precise part of a video or document that can provide an answer. This delivers a simple and efficient buying experience that increases engagement. Sales organizations utilize Omedym's services to provide users with individualized and secure portals where they can access videos and documents round the clock. This feature enables data collection on buyer intent and engagement, which is then used by an AI to suggest strategies to expedite deals. Omedym is also utilized by marketing teams to enhance lead generation by providing an option for site visitors to source immediate answers within content. For customer success teams, Omedym offers an all-hours location where customers can obtain quick solutions to their queries.
Do You Manage Peer Insights at Omedym?
Access Vendor Portal to update and manage your profile.
Ease of creation Tracking what the client looks at / searches for Ability to upload custom content
I like that Omedym can offer recommended files for our clients to view. I also enjoy going in and choosing what those may be depending on what modules they might be interested in learning more about. The site sends an email promptly when the client is done viewing their portal, so we can see how far in depth they got with the content we selected for them.
- Customization - Ease of use - Information it contains
Sometimes it is hard to invite clients as members in the portal
The tricky thing with a portal (of any kind) is that it's an extra step in the sales process. Some clients just won't do it. Omedym also requires them to create an account and then log in, even though it is integrated with SalesForce. Again, many clients simply give up here. More a dislike on my organization's end, but there's not enough content of what client's want to see and we don't have the resources to create and upload them.
- As of right now, I have not had any issues or complaints with the product