Overview
Product Information on OmniPCX Enterprise Communication Server
What is OmniPCX Enterprise Communication Server?
OmniPCX Enterprise Communication Server Pricing
Overall experience with OmniPCX Enterprise Communication Server
“OmniPCX Enterprise Noted For Versatility Despite High Costs And Integration Issues”
“Misses the mark on many levels, but it works.”
About Company
Company Description
Alcatel-Lucent Enterprise's (ALE) vision is to deliver the customized technology experiences our customers need. Our mission is to make everything connect by delivering digital age networking, communications and cloud solutions with services tailored for your business success. In the Cloud. On Premises. Hybrid. We provide industry-specific Digital Age Networking, Communications and Cloud solutions, applications, and services to businesses of all sizes across the globe. Offering the flexibility of Cloud, On Premises and Hybrid, means that our customers can choose solutions that are tailored to their needs, and their business goals. ALE is committed to developing technology solutions that work for our customers, connecting people, machine, things and processes, while creating a more sustainable future for all.
Company Details
Do You Manage Peer Insights at Alcatel-Lucent Enterprise?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: OmniPCX Enterprise Communication Server
Performance of OmniPCX Enterprise Communication Server Across Market Features
OmniPCX Enterprise Communication Server Likes & Dislikes
- The ability to natively integrate legacy analog/digital platforms with IP user and public access. - The variety of specific communication applications for different markets such as transportation, hospitality, healthcare, education, etc. - Excellent well established market recognition with continuous evolution for more than 20 years - The complete and powerful Actis tool for configuration and quotation. - The ease of third-party phone terminals.
I liked that the basic features are pretty easy to manage. Setting up a new user/set/voicemial box, for example, is pretty simple.
phone routing and hunt group are efficient features
- High price for certain applications and post-sale support, especially for the recording solution. - High price of Professional Services for certain added-value applications. - Poor integration with the OpenTouch solution.
It's near impossible to troubleshoot unless you are a dedicated Alcatel expert.
no
Top OmniPCX Enterprise Communication Server Alternatives
Peer Discussions
OmniPCX Enterprise Communication Server Reviews and Ratings
- General Manager<50M USDTelecommunicationReview Source
OmniPCX Enterprise Noted For Versatility Despite High Costs And Integration Issues
Completeness of the OmniPCX Enterprise (OXE) platform with added-value solutions, besides the standard hybrid voice call server, such as Native Encryption, Integrated Mobility (DECT), Multisite redundant HA, on-premise virtualized Vs cloud option, native Voice Mail, integrated Contact Center, virtualized Fax Center, native OPR recording solution and integration with other recorder vendors, native UC Rainbow solution, API Open Gateway application to integrate third-party solutions, native Session Border Contoller (SBC), emergency Visual Notification Assistant solution, priority and call restriction functionalities for emergengy scenarios, and Dispatch Console to control and manage multiple concurrent in-bound calls. On top of that, the powerful and modular monitoring and management tool OV8770. - IT MANAGER1B-10B USDManufacturingReview Source
Uncovered: The Unparalleled Performance of OXE Systems
We have used OXE systems for many years and the performance is the best. We use it mostly for the industrial part of our environment, where ease of management is best. It satisfies all our needs of phone routing and a big life saver for people working in mines. - Operations ManagerGov't/PS/EdGovernmentReview Source
Long-lasting Performance Post Setup
It is a great product which suits our particular needs. The learning curve for new administration staff is probably the tough part. - Communications Associate50M-1B USDMiscellaneousReview Source
ALE's Robust System and Exceptional After-Sales Support Impress
Our overall experience with ALE has been extremely positive due largely to a very robust and agile system, exceptional after-sales service and support and a very high level of professionalism. - Analyste principal Téléphonie1B-10B USDTransportationReview Source
'Harnessing the Power: Unveiling the Features of a Stellar Product'
Very good product, very powerful and lot of features available