Overview
Product Information on OneTrust Privacy Automation
What is OneTrust Privacy Automation?
OneTrust Privacy Automation Pricing
Overall experience with OneTrust Privacy Automation
“Workflow Setup and Integration Are Straightforward but Debugging Remains Challenging”
“It works.”
About Company
Company Description
OneTrust enables the responsible use of data and AI. The OneTrust Platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: OneTrust Privacy Automation
Performance of OneTrust Privacy Automation Across Market Features
OneTrust Privacy Automation Likes & Dislikes
Ease of setup for the workflow start, huge amount of built in integrations for collecting data, clear view of all the pending requests and their status based on the workflow setup. It's also easy to configure informative dashboars that help getting the current status of all requests at a glance.
Support all our markets.
The product offers preconfigured templates that comply with the legal requirements of your country or for us: the EU region regarding GDPR regulation. These templates were adjusted to meet our company standards and policies. The product has many types of preconfigured roles which can be used to tweak user rights to access data in the tool. We use these roles to meet the access requirements of different stakeholders in our organisation.
The biggest issue is definitely finding out what went wrong in OneTrust UI itself - the logs are really hard to read, as they're represented as a huge xml file for each workflow run, and finding quickly from them what was the cause of the failure is almost impossible.
Want to be able to do more customizations within the tool (layout of various buttons) rather than just using default. They make a big impact to consent numbers and we've had to do some dev workaround.
At the moment we have no dislikes about the product.
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Peer Discussions
OneTrust Privacy Automation Reviews and Ratings
- SOFTWARE DEVELOPER1B-10B USDTransportationReview Source
Workflow Setup and Integration Are Straightforward but Debugging Remains Challenging
The process is really easy to setup, with multiple built-in integrations in place. You have the flexibility to design the workflow and starting forms/entry points for the process. The main problem is when debugging an issue when the process fails - if you don't have enough logging in your implementation, it's hard to find the details, as the logs contain a full list of messages that were sent/received through the whole workflow. - ENTERPRISE ARCHITECT1B-10B USDManufacturingReview Source
Great solution to support Privacy Assessments and build your ROPA.
The setup and support during the initial configuration phase was a great experience. During the first six weeks, we had on-call support available to us on a daily basis which was a great help in navigating and configuring the necessary setup. - Director of Legal and Compliance10B+ USDIT ServicesReview Source
Global Privacy Program Management Simplified with This Tool
This tool is a huge help in managing a global privacy program. Backend integrations are invaluable for deriving insights about disparate data sets that are linked through the "relationships" feature. - System Owner10B+ USDConstructionReview Source
How Configuration and Ease-of-Use Define This Product
Everything is working as expected. Quite a nice tool with easy to use. - VP Ecommerce1B-10B USDConsumer GoodsReview Source
It works.
We used OneTrust for cookie compliance for various countries as well as DSAR. Although it should work great in theory, we found the Cookie Banner/Consent hard to integrate and a bit buggy. DSAR works fine.