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Overview

Product Information on OnPage

Updated 13th October 2025

What is OnPage?

OnPage is a software designed to facilitate secure incident management and critical alerting processes for IT, healthcare, and managed services environments. The software enables real-time delivery and tracking of priority notifications, ensuring that alerts reach the appropriate personnel without delay. OnPage offers features such as escalation policies, scheduling, audit trails, and integration with various monitoring tools and ticketing systems. These capabilities help organizations improve response times to incidents, reduce downtime, and streamline workflows for on-call teams. The software supports encrypted communication and provides detailed reporting to enhance accountability and optimize operational efficiency in the handling of urgent tasks and events.

OnPage Pricing

OnPage software uses a subscription-based pricing model with multiple plans differentiated by features and user seats The software pricing is typically structured per user per month and offers options for monthly or annual billing Plans may include variations in escalation policies integrations and additional admin controls Addon services and customized pricing may be available for organizations with specific requirements

Overall experience with OnPage

Communications Associate
50M - 250M USD, Healthcare and Biotech
FAVORABLE

“High Message Delivery Speed and Confidentiality Reported in Daily Activity Tracking”

4.0
Apr 22, 2026
Messages are promptly delivered. There's high level of confidentiality
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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Logo of OnPage

OnPage

byOnPage
in Clinical Communication and Collaboration
4.4

About Company

Company Description

Updated 16th November 2023

OnPage is an Incident Alert Management and Clinical Communication platform that elevates critical notifications to the right person on call to remediate critical events. With Alert-Until-Read capabilities, dynamic digital schedules, escalation policies, incident reports, and redundancies, OnPage aims to ensure that critical alerts are never missed. OnPage serves many industries including, healthcare, information technology, managed services, IoT, and manufacturing. With over 250+ integrations, the solution extends incident alert management to popular ITSM (ticketing), RMM, monitoring and cybersecurity tools. On the healthcare front, OnPage integrates with popular scheduling, IoT, nurse calls, and EMR systems.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1997
Head office location
Waltham, United States
Number of employees
11 - 50
Website
https://www.onpage.com

Do You Manage Peer Insights at OnPage?

Access Vendor Portal to update and manage your profile.

Reviewer Insights for: OnPage
Performance of OnPage Across Market Features

OnPage Likes & Dislikes

Like

Keep track of my daily activities. User friendly High delivery speed Enhance communication

Like

We all enjoy the product

Like

That I do not need a separate device - it is just an app on my phone. I also love that there is a phone number folks can call from any line to page me.

Dislike

The message alarm can be too loud at times

Dislike

Wish it were easier to make changes with your phone and not on a tablet or computer

Dislike

Unless I have not figured it out already, it would be great to be able to change the alarm ring tone.

Recommended Gartner Insights

  • Critical Capabilities for Clinical Communication and Collaboration
  • Magic Quadrant for Clinical Communication and Collaboration

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OnPage Reviews and Ratings

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4.4

(16 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

5.0

Integration & Deployment

4.8

Service & Support

4.7

Product Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Communications Associate
    50M-1B USD
    Healthcare and Biotech
    Review Source

    High Message Delivery Speed and Confidentiality Reported in Daily Activity Tracking

    4.0
    Apr 22, 2026
    Messages are promptly delivered. There's high level of confidentiality
  • Customer Service & Support Associate
    <50M USD
    Healthcare and Biotech
    Review Source

    Product Functions as Expected but Remote Editing Proves Challenging on Phones

    4.0
    Apr 22, 2026
    The system works as described and is very reliable. I enjoy the easy customer interface.
  • Medical Director
    <50M USD
    Healthcare and Biotech
    Review Source

    24/7 Accessibility Through Single Device: A Health professional's Insight

    5.0
    Apr 15, 2025
    It is great knowing my patients, staff, and collaborators can reach me 24/7 without having to leave my phone notifications on! I can rest well, knowing that I can be accessed in an emergency.
  • Physician
    50M-1B USD
    Services (non-Government)
    Review Source

    Efficient Product Performance in Hospitals

    4.0
    Nov 18, 2024
    product has worked as expected without major hinderances.
  • Biomedical Engineer II
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Understanding Persistent Alerts: Identifying User Challenges and Solutions

    4.0
    Oct 22, 2024
    Works pretty well with sending out a page alert when there are on-call issues. We use it during business hours at the moment, but not after hours yet.
Showing Result 1-5 of 16