Name: OnPage
Rating: 4.4 (19 reviews)

Overview

Product Information on OnPage

Updated 13th October 2025

What is OnPage?

OnPage is a software designed to facilitate secure incident management and critical alerting processes for IT, healthcare, and managed services environments. The software enables real-time delivery and tracking of priority notifications, ensuring that alerts reach the appropriate personnel without delay. OnPage offers features such as escalation policies, scheduling, audit trails, and integration with various monitoring tools and ticketing systems. These capabilities help organizations improve response times to incidents, reduce downtime, and streamline workflows for on-call teams. The software supports encrypted communication and provides detailed reporting to enhance accountability and optimize operational efficiency in the handling of urgent tasks and events.

Overall experience with OnPage

Research and Development Manager

<50M USD, Healthcare and Biotech

FAVORABLE

“Reliability and Responsive Support Noted in Paging System for Research Teams”

5.0

Apr 30, 2026

OnPage has been fantastic. We needed a paging system for our research study for shared on-call shifts. The paging system has been very reliable for the several years we have been using their system. OnPage staff are really responsive when we have reached out with questions or when we needed assistance.

Manager

500M - 1B USD, Healthcare and Biotech

CRITICAL

“Connectivity Stable While Using Platform, Support and Troubleshooting Are Limited”

3.0

Apr 23, 2026

I had trouble figuring out several aspects of this product and the "instructional videos" and FAQ did not answer basic questions

About Company

Company Description

OnPage is an Incident Alert Management and Clinical Communication platform that elevates critical notifications to the right person on call to remediate critical events. With Alert-Until-Read capabilities, dynamic digital schedules, escalation policies, incident reports, and redundancies, OnPage aims to ensure that critical alerts are never missed. OnPage serves many industries including, healthcare, information technology, managed services, IoT, and manufacturing. With over 250+ integrations, the solution extends incident alert management to popular ITSM (ticketing), RMM, monitoring and cybersecurity tools. On the healthcare front, OnPage integrates with popular scheduling, IoT, nurse calls, and EMR systems.

Company Details

Company type

Private

Year Founded

1997

Head office location

Waltham, United States

Number of employees

11 - 50

Website

https://www.onpage.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: OnPage

Performance of OnPage Across Market Features

OnPage Likes & Dislikes

Reliability and the user support

1. Enjoyed that everything I needed was on one platform. 2. No connectivity issues during usage of product. 3. I enjoyed seeing other clinicians that were available on the platform.

Keep track of my daily activities. User friendly High delivery speed Enhance communication

In earlier years some phone brands/operating systems required different tricks to allow notifications to come through. We have not had this issue recently and OnPage was always available to help navigate. I cannot think of anything else that I would change or improve.

No support. No online chat available. Trouble shooting videos did not address issue I was having.

The message alarm can be too loud at times

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<50M USD

Healthcare and Biotech

Review Source

Reliability and Responsive Support Noted in Paging System for Research Teams

50M-1B USD

Connectivity Stable While Using Platform, Support and Troubleshooting Are Limited

Communications Associate

High Message Delivery Speed and Confidentiality Reported in Daily Activity Tracking

4.0

Apr 22, 2026

Messages are promptly delivered. There's high level of confidentiality

Customer Service & Support Associate

Product Functions as Expected but Remote Editing Proves Challenging on Phones

The system works as described and is very reliable. I enjoy the easy customer interface.

Associate

Positive Feedback Highlights Stress Free Usage And Absence Of Dislikes

Apr 27, 2026

Satisfactory, very easy to use and doesn't lag. it’s stress free. kudos to the team who built it. Thank you.