Overview
Product Information on OnPage
What is OnPage?
OnPage Pricing
Overall experience with OnPage
“24/7 Accessibility Through Single Device: A Health professional's Insight”
About Company
Company Description
OnPage is an Incident Alert Management and Clinical Communication platform that elevates critical notifications to the right person on call to remediate critical events. With Alert-Until-Read capabilities, dynamic digital schedules, escalation policies, incident reports, and redundancies, OnPage aims to ensure that critical alerts are never missed. OnPage serves many industries including, healthcare, information technology, managed services, IoT, and manufacturing. With over 250+ integrations, the solution extends incident alert management to popular ITSM (ticketing), RMM, monitoring and cybersecurity tools. On the healthcare front, OnPage integrates with popular scheduling, IoT, nurse calls, and EMR systems.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: OnPage
Performance of OnPage Across Market Features
OnPage Likes & Dislikes
That I do not need a separate device - it is just an app on my phone. I also love that there is a phone number folks can call from any line to page me.
fast message delivery functionality to delete all messages easy to set up and fast to see
The ability to change ring tones to differentiate between high and low priority is nice. So is changing the ringer volume between the two. We do not currently use the schedule option, but that could come in handy so that users can get alerted even if they forget that they are on call.
Unless I have not figured it out already, it would be great to be able to change the alarm ring tone.
lack of capability to customize alarms for specific sectors of the hospital such as ER, Floors.
Sometimes the alerts continue to go off even after the message has been seen and acknowledged. An additional priority tier could be added as well but items that are not high but need to be seen to at a medium priority.
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Peer Discussions
OnPage Reviews and Ratings
- Medical Director<50M USDHealthcare and BiotechReview Source
24/7 Accessibility Through Single Device: A Health professional's Insight
It is great knowing my patients, staff, and collaborators can reach me 24/7 without having to leave my phone notifications on! I can rest well, knowing that I can be accessed in an emergency. - Physician50M-1B USDServices (non-Government)Review Source
Efficient Product Performance in Hospitals
product has worked as expected without major hinderances. - Biomedical Engineer II50M-1B USDHealthcare and BiotechReview Source
Understanding Persistent Alerts: Identifying User Challenges and Solutions
Works pretty well with sending out a page alert when there are on-call issues. We use it during business hours at the moment, but not after hours yet. - Associate<50M USDHealthcare and BiotechReview Source
Experience Effortless Communication with Saved Response Feature
I have not had any issues with the product. It is simple to use and functions well. - On-Call Paging Analyst50M-1B USDHealthcare and BiotechReview Source
Quick Communication Made Easy by OnPage
OnPage has overall been a great service, fast responses from customer service, and few issues.