• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. OnPage
Logo of OnPage

OnPage

byOnPage
in Clinical Communication and Collaboration
4.4

Overview

Product Information on OnPage

Updated 13th October 2025

What is OnPage?

OnPage is a software designed to facilitate secure incident management and critical alerting processes for IT, healthcare, and managed services environments. The software enables real-time delivery and tracking of priority notifications, ensuring that alerts reach the appropriate personnel without delay. OnPage offers features such as escalation policies, scheduling, audit trails, and integration with various monitoring tools and ticketing systems. These capabilities help organizations improve response times to incidents, reduce downtime, and streamline workflows for on-call teams. The software supports encrypted communication and provides detailed reporting to enhance accountability and optimize operational efficiency in the handling of urgent tasks and events.

OnPage Pricing

OnPage software uses a subscription-based pricing model with multiple plans differentiated by features and user seats The software pricing is typically structured per user per month and offers options for monthly or annual billing Plans may include variations in escalation policies integrations and additional admin controls Addon services and customized pricing may be available for organizations with specific requirements

Overall experience with OnPage

Research and Development Manager
<50M USD, Healthcare and Biotech
FAVORABLE

“Reliability and Responsive Support Noted in Paging System for Research Teams”

5.0
Apr 30, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Manager
500M - 1B USD, Healthcare and Biotech
CRITICAL

“Connectivity Stable While Using Platform, Support and Troubleshooting Are Limited”

3.0
Apr 23, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 16th November 2023

OnPage is an Incident Alert Management and Clinical Communication platform that elevates critical notifications to the right person on call to remediate critical events. With Alert-Until-Read capabilities, dynamic digital schedules, escalation policies, incident reports, and redundancies, OnPage aims to ensure that critical alerts are never missed. OnPage serves many industries including, healthcare, information technology, managed services, IoT, and manufacturing. With over 250+ integrations, the solution extends incident alert management to popular ITSM (ticketing), RMM, monitoring and cybersecurity tools. On the healthcare front, OnPage integrates with popular scheduling, IoT, nurse calls, and EMR systems.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1997
Head office location
Waltham, United States
Number of employees
11 - 50
Website
https://www.onpage.com

Do You Manage Peer Insights at OnPage?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top OnPage Alternatives

Logo of Epic
1. Epic
4.6
(7 Ratings)
Logo of MH-Cure
2. MH-Cure
4.8
(6 Ratings)
Logo of symplr Clinical Communications
3. symplr Clinical Communications
4.4
(5 Ratings)
View All Alternatives

Peer Discussions

OnPage Reviews and Ratings

4.4

(19 Ratings)

Rating Distribution

5 Star
53%
4 Star
42%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Research and Development Manager
    <50M USD
    Healthcare and Biotech
    Review Source

    Reliability and Responsive Support Noted in Paging System for Research Teams

    5.0
    Apr 30, 2026
    OnPage has been fantastic. We needed a paging system for our research study for shared on-call shifts. The paging system has been very reliable for the several years we have been using their system. OnPage staff are really responsive when we have reached out with questions or when we needed assistance.
  • Research and Development Manager
    <50M USD
    Healthcare and Biotech
    Review Source

    Reliability and Responsive Support Noted in Paging System for Research Teams

    5.0
    Apr 30, 2026
    OnPage has been fantastic. We needed a paging system for our research study for shared on-call shifts. The paging system has been very reliable for the several years we have been using their system. OnPage staff are really responsive when we have reached out with questions or when we needed assistance.
  • Read All 19 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Critical Capabilities for Clinical Communication and Collaboration
  • Magic Quadrant for Clinical Communication and Collaboration
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: OnPage
Performance of OnPage Across Market Features

OnPage Likes & Dislikes

Like

Reliability and the user support

Like

Reliability and the user support

Like

Reliability and the user support

Dislike

No support. No online chat available. Trouble shooting videos did not address issue I was having.

Dislike

No support. No online chat available. Trouble shooting videos did not address issue I was having.

Dislike

No support. No online chat available. Trouble shooting videos did not address issue I was having.