Overview
Product Information on OpenText Service Management
What is OpenText Service Management?
OpenText Service Management Pricing
Overall experience with OpenText Service Management
“A robust and flexible platform for IT service management”
“Miss the mark through unpolished features and incorrect published documentation.”
About Company
Company Description
OpenText powers and protects information. As a global secure information management provider for businesses, OpenText tools span content management, artificial intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
OpenText Service Management Reviews and Ratings
- It Manager<50M USDManufacturingReview Source
A robust and flexible platform for IT service management
Our experience with SMAX has been decidedly positive. We use it daily for IT service management, and it has proven to be a solid, stable product that can grow with the organization's needs. It has helped us streamline and manage processes, reducing manual tasks and improving overall visibility of team work.



