Overview
Product Information on Oracle CX Sales
What is Oracle CX Sales?
Oracle CX Sales Pricing
Overall experience with Oracle CX Sales
“Customization Met Company Needs While Delayed After Sales Service Noted”
“Overall Poor Experience”
About Company
Company Description
Oracle is a cloud technology company that offers computing infrastructure and software solutions globally. This organization has developed an autonomous database, the first of its kind, to help manage and secure data. Oracle Cloud Infrastructure presents functionalities to facilitate the transition of workloads from on-site systems to the cloud, and vice versa, as well as between different clouds. Oracle's cloud software applications provide modern tools designed to support sustainable growth and resilience in businesses. Tools developed by Oracle are used by a wide range of users including nonprofit organizations and businesses of various sizes, to aid in operations like supply chain streamlining, human resource management, financial planning and connecting data and global users. Apart from business solutions, Oracle's technology also aids in tasks ranging from government defense to scientific and medical research.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Oracle CX Sales
Deciding Factors: Oracle CX Sales Vs. Market Average
Performance of Oracle CX Sales Across Market Features
Oracle CX Sales Likes & Dislikes
Customization as per our company policy was very easy.
Single sign on. Candidly, there is not much to like.
Its easy to create forms that capture lead information and create robust lists of contacts, and I like their customer support, they are very responsive and ready to help.
After sales service took a bit longer in response.
It is not intuitive, it is slow, there are no integrations with third parties that help our sales team work more efficiently, and they are not very innovative. Additionally, very concerned that CX is not Oracle's focus, especially with the acquisition of Cerner.
If you are a new user there might be a slight learning curve to get everything set up the way you want.
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Peer Discussions
Oracle CX Sales Reviews and Ratings
- Head Sales<50M USDManufacturingReview Source
Customization Met Company Needs While Delayed After Sales Service Noted
The product has been very helpful in our overall growth. Through well experienced team we have faced no problem in purchasing, installation the deployment was very convenient. - Sales & Marketing Manager1B-10B USDManufacturingReview Source
Versatile tool to track website visits, schedule social posts track sales pipelines
The platform effectively helps us to track customer interactions across emails landing pages and support queries, enabling us to prioritize leads for outreach faster. - SENIOR EXECUTIVE - ECOMMERCE10B+ USDRetailReview Source
Oracle CX Sales: Enhancing Sales Strategies with Data Management
Oracle has been a good partner in managing all sales-related tasks like tracking, automation, and lead management. This tool supports all sales activities like management of customer data, sales performance, subscription, forecasting, etc. - ENGINEER1B-10B USDTransportationReview Source
Navigating the Complexities of a High-Tech CRM
Overall it is a great platform for customer relationship management. It provides a personalised experience with customers to enhance long-term value. AI driven features help to improve the decision making process. - ACCOUNT MANAGER50M-1B USDConsumer GoodsReview Source
Oracle CX Sales Enhances Lead Management and Customer Engagement
Oracle CX Sales is a great platform that we have been taking advantage of to enhance our sales operations, customer engagement and overall sales performance.