• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Oracle Field Service
Logo of Oracle Field Service

Oracle Field Service

byOracle
in
4.4

Overview

Product Information on Oracle Field Service

Updated 13th October 2025

What is Oracle Field Service?

Oracle Field Service is a software designed to manage and optimize field operations for organizations with mobile workforces. It utilizes data-driven algorithms to schedule and route field technicians, aiming to enhance appointment adherence and resource allocation. The software enables real-time tracking of personnel, supports collaboration among field teams, and integrates with other back-office systems. It provides tools for managing work orders, inventory, and customer communications, helping organizations address challenges related to operational efficiency and service delivery. Oracle Field Service is intended to solve business problems associated with complex dispatching, field resource coordination, and visibility into service activities.

Oracle Field Service Pricing

Oracle Field Service software uses a subscription-based pricing model, typically structured by user count and service level, with cost variations depending on the selected features and the scale of deployment. Pricing may also differ based on contract duration and additional components integrated into the software.

Overall experience with Oracle Field Service

Operations Manager
<50M USD, Real Estate
FAVORABLE

“Efficient automation and inventory management enhance daily field operations”

4.0
Jul 14, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Manager, Project Management
500M - 1B USD, Insurance (except health)
CRITICAL

“Oracle: honest review from the eyes of a normal 9 to 5 employee! ”

3.0
Apr 4, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Oracle Field Service Alternatives

Logo of Microsoft Dynamics 365 Field Service
1. Microsoft Dynamics 365 Field Service
4.3
(150 Ratings)
Logo of Salesforce Field Service
2. Salesforce Field Service
4.4
(127 Ratings)
Logo of Praxedo Field Service Management
3. Praxedo Field Service Management
4.6
(119 Ratings)
View All Alternatives

About Company

Company Description

Updated 6th March 2025

Oracle is a cloud technology company that offers computing infrastructure and software solutions globally. This organization has developed an autonomous database, the first of its kind, to help manage and secure data. Oracle Cloud Infrastructure presents functionalities to facilitate the transition of workloads from on-site systems to the cloud, and vice versa, as well as between different clouds. Oracle's cloud software applications provide modern tools designed to support sustainable growth and resilience in businesses. Tools developed by Oracle are used by a wide range of users including nonprofit organizations and businesses of various sizes, to aid in operations like supply chain streamlining, human resource management, financial planning and connecting data and global users. Apart from business solutions, Oracle's technology also aids in tasks ranging from government defense to scientific and medical research.

Company Details

Updated 13th March 2024
Company type
Public
Year Founded
1977
Head office location
Redwood Shores, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.oracle.com

Do You Manage Peer Insights at Oracle?

Access Vendor Portal to update and manage your profile.

Peer Discussions

Oracle Field Service Reviews and Ratings

4.4

(81 Ratings)

Rating Distribution

5 Star
49%
4 Star
46%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Operations Manager
    <50M USD
    Real Estate
    Review Source

    Efficient automation and inventory management enhance daily field operations

    4.0
    Jul 14, 2026
    Oracle Field Service helps in timely completion of assigned tasks. Inventory optimization and management is simple after Oracle Field Service. Mobile interface helps in collecting field data on time to take informed business decisions. It uses algorithms to automatically assign tasks.
  • Operations Manager
    <50M USD
    Real Estate
    Review Source

    Efficient automation and inventory management enhance daily field operations

    4.0
    Jul 14, 2026
    Oracle Field Service helps in timely completion of assigned tasks. Inventory optimization and management is simple after Oracle Field Service. Mobile interface helps in collecting field data on time to take informed business decisions. It uses algorithms to automatically assign tasks.
  • Read All 91 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Market Guide for Field Service Management
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: Oracle Field Service
Performance of Oracle Field Service Across Market Features

Oracle Field Service Likes & Dislikes

Like

I like it's easy to assign jobs to multiple functions on real time basis. Good value for money and customer support provided by Oracle team. Analytics and reporting helps in making data driven decisions easily. Automation is best in this product.

Like

I like it's easy to assign jobs to multiple functions on real time basis. Good value for money and customer support provided by Oracle team. Analytics and reporting helps in making data driven decisions easily. Automation is best in this product.

Like

I like it's easy to assign jobs to multiple functions on real time basis. Good value for money and customer support provided by Oracle team. Analytics and reporting helps in making data driven decisions easily. Automation is best in this product.

Dislike

It is not the most user friendly. Some of the language and verbiage used should have little * or 'i' (information) type options that offer explanations and/or definitions for the key fields... Just like this survey offers for nearly every section!

Dislike

It is not the most user friendly. Some of the language and verbiage used should have little * or 'i' (information) type options that offer explanations and/or definitions for the key fields... Just like this survey offers for nearly every section!

Dislike

It is not the most user friendly. Some of the language and verbiage used should have little * or 'i' (information) type options that offer explanations and/or definitions for the key fields... Just like this survey offers for nearly every section!