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  1. Home
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  3. Parallels RAS
Logo of Parallels RAS

Parallels RAS

byParallels
in
4.4
Market Presence: Desktop as a Service, Remote Desktop Software

Overview

Product Information on Parallels RAS

Updated 2nd June 2025

What is Parallels RAS?

Parallels RAS (remote application server) is a flexible, simple and secure virtual application and desktop delivery solution that empowers organizations of all sizes to work from anywhere, on any device.

Parallels RAS Pricing

Parallels RAS Product Images

Unparalleled user experience
Unparalleled user experience
High flexibility
High flexibility
Simplified IT administration
Simplified IT administration

Overall experience with Parallels RAS

IT Manager
10B - 30B USD, IT Services
FAVORABLE

“Staff Support Facilitates Smooth Transition and Product Adaptation for Client Needs”

5.0
Nov 12, 2025
Engagement. Parallels staff (especially the account rep I have dealt with since day 1) have gone out of their way to make our transition to their product as smooth as it possibly could have been
Senior Manager, Information Security Officer
250M - 500M USD, Construction
CRITICAL

“Customizability Meets Usability: The Parallells RAS Experience”

3.0
Nov 15, 2024
Parallels RAS is a robust solution and extremely customizable. We enjoyed our experience with the solution, our administrators found it easy to use but ran into limitations due to our infrastructure.

About Company

Company Details

Updated 14th April 2025
Year Founded
1999
Head office location
Canada
Website
https://www.parallels.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Parallels RAS
Reviewer Insights for: Parallels RAS
Deciding Factors: Parallels RAS Vs. Market Average
Performance of Parallels RAS Across Market Features

Parallels RAS Likes & Dislikes

Like

Again, the focus on Parallels staff delivering a product that works for our environment, even when enhancements or improvements were suggested and implemented in future versions of the product.

Like

I really enjoyed that Parallels RAS is an extremely customizable, all-in-one platform with quick access to the health of the infrastructure. The Parallels Client was user-friendly and the drag and drop function really helped our users. The VDI & Remote App support was a huge win for us.

Like

Some specific standout features of the Parallels product are: 1. Publishing of applications: Ability to install an application once on a server, add that server as an application server, then publish the application to designated user groups with many users. 2. Centralized Management: Have a centralized area where you can see all applications published, who they are published to, have the ability to disable access in an instant, and see the details about the server resources (RAM, Memory, CPU usage). 3. Load Balancing and High Availability: Having the ability to setup multiple gateways using the built-in High Availability Load Balancer (HALB) available in the application. You can also have multiple application servers with the same application installed and depending on the load balancing you have setup, it can either user round-robin when routing users or load based.

Dislike

I do not have any at this time.

Dislike

Unfortunately, the Parallels RAS became slow after configuring over 100 applications. Although it's customizable, the learning curve is a little high when trying to familiarize yourself with all the options. I would have appreciated the engineering and sales team spending more time showing us the benefits of cloud hosted resources.

Dislike

Things I dislike: 1. If the PC loses connectivity and reconnects, sometimes the printers for the application fail to reconnect. This would require a log-off and re-login to resolve. 2. Paper size issues with printers such as receipt printers and label printers. Sometimes the paper size is correct on the printer from windows but the server sees something else and prints text fine or big on the paper. 3. There are many versions of the Parallels client that can exist out in the field over time, which can tend to cause compatibility issues for published applications over time.

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Peer Discussions

Parallels RAS Reviews and Ratings

Showing data for 54 ratings and reviews for Desktop as a Service market. View all 63 ratings and reviews across markets for a complete picture.

4.4

(54 Ratings)

Rating Distribution

5 Star
39%
4 Star
56%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
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Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
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Reviewer's Job Function
  • IT Manager
    10B+ USD
    IT Services
    Review Source

    Staff Support Facilitates Smooth Transition and Product Adaptation for Client Needs

    5.0
    Nov 12, 2025
    Engagement. Parallels staff (especially the account rep I have dealt with since day 1) have gone out of their way to make our transition to their product as smooth as it possibly could have been
  • Applications Manager
    <50M USD
    Healthcare and Biotech
    Review Source

    Parallels: A Game-Changer in Customizing and Deploying Applications

    4.0
    Apr 23, 2025
    The product has been working well for us for years and we have not had any major issues with the application during that time. When we first implemented Parallels, it was a game-changer in how we customized and deployed applications across our departments. This became even more apparent during the onset of COVID, when employees were forced to work from home. By coupling Parallels technology with a VPN, we were able to remain largely unaffected, as the infrastructure was already in place to support remote work. Having the ability to publish, load balance, and apply access control to services made maintenance, monitoring and application rollouts a simple task for our IT team.
  • Systems & Infrastructure Lead
    Gov't/PS/Ed
    Education
    Review Source

    Delving into Parallels RAS: An In-depth Look at Remote Work Tools

    4.0
    Apr 24, 2025
    In my experience, so far, the Parallels RAS product solution is easy to install and use.
  • IT Manager
    50M-1B USD
    Manufacturing
    Review Source

    High-Quality Documentation Facilitates Independent Product Installation

    4.0
    Apr 16, 2025
    Our few interactions with the vendor have been positive. Support, though rarely needed, was responsive and helpful. The product works extremely well and doesn't require much regular attention.
  • IT Service Desk manager
    50M-1B USD
    Transportation
    Review Source

    Parallels Ras: An exceptional Solution for Managing Remote Works Enviroments

    4.0
    Apr 22, 2025
    Overall, I'm very satisfied with the performance and feautures it offers. The platform is robust n efficiently remote access to apps and desktops.
...
Showing Result 1-5 of 61

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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