• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. PayPal Enterprise Payments
Logo of PayPal Enterprise Payments

PayPal Enterprise Payments

byPayPal
in B2B Payments Software
4.5

Overview

Product Information on PayPal Enterprise Payments

Updated 13th October 2025

What is PayPal Enterprise Payments?

PayPal Enterprise Payments is a software designed to facilitate large-scale online payment processing for businesses. The software manages transactions across multiple channels, including websites, mobile applications, and in-person interfaces. It provides integration options through APIs, supporting a variety of payment methods such as credit and debit cards, electronic wallets, and local payment options. The software includes features for fraud detection, risk management, and compliance with global payment standards. It supports currency conversion and multi-currency transactions, enabling businesses to receive payments from international clients. The software also provides analytics and reporting tools to monitor transaction activity and streamline financial operations. PayPal Enterprise Payments aims to address the business need for secure, efficient, and scalable payment processing.

PayPal Enterprise Payments Pricing

PayPal Enterprise Payments software uses a transaction-based pricing model where fees are charged as a percentage of each transaction processed through the platform, with possible variations depending on payment methods, transaction volume, and geographic region. Custom pricing options may be available based on business needs and negotiated agreements.

Overall experience with PayPal Enterprise Payments

SOFTWARE DEVELOPMENT MANAGER
<50M USD, Software
FAVORABLE

“Paypal Payments Offers Trusted Checkout With Easy Integration But High Transaction Fees”

4.0
Sep 29, 2025
We've been using Paypal Payments for over 2 years to handle our online checkout process, mostly in European markets. The integration was relatively straightforward and has helped us convert more customers by adopting a widely recognized payment solution that our customers trust.
DIRECTOR OF IT
250M - 500M USD, Consumer Goods
CRITICAL

“PayPal Offers Strong Brand Trust But Faces High Fees and Limited Customization”

3.0
Aug 13, 2025
The PayPal infrastructure is solid with a strong brand reputation and trust from our customers. It integrates well with our e-commerce. We found it costly compared to competitors, and support times for enterprise level issues are not always as fast as expected. Customization options for complex flows are limited.

About Company

Company Description

Updated 7th December 2023

PayPal endeavors to make financial transactions quick, easy, and enjoyable, aiming to open doors for individuals and businesses globally. The firm's focus is geared towards people's daily needs and strengthening businesses that depend on its services. This dedication is aimed at creating financial solutions that resonate with everyday experiences, enabling individuals and corporations to thrive.

Company Details

Updated 26th February 2025
Company type
Public
Head office location
San Jose, United States
Number of employees
10001+
Website
https://www.paypal.com/us/home

Do You Manage Peer Insights at PayPal?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: PayPal Enterprise Payments

PayPal Enterprise Payments Likes & Dislikes

Like

Strong brand trust and recognition: Customers are familiar with and trust Paypal, which reduces checkout friction and abandonment rates Easy integration: The API documentation and customer support were very helpful to get us started, even making specific adjustments just for us so that the solution fits perfectly Fraud protection: Paypal fraud protection is top notch and helps us minimize chargebacks, thereby reducing costs and operation fees

Like

The brand trust and its global reach are the features we like most. It also has good APIs and the connector for our ERP.

Like

It's so important to have a reliable online payments processor and given that this is one of the oldest companies in tech with probably the longest history of payments processing behind them, they know what they are doing and have made a really exceptional product which integrates well, processes quickly and is super intuitive to use...

Dislike

Transaction fees can be expensive, especially when the volume isn't very high. There are also limited customization options but that increases trust I would imagine.

Dislike

As mentioned above, it has high transaction fees compared to other solutions, limited customization and tickets from support sometimes take longer than expected.

Dislike

The initial setup was less than stellar and I think this could be greatly improved. It does require a bit of patience and perhaps they could improve their dashboard layout - make things easier to find - maybe even make the interface adaptable with a Hot Links that adjust when you use the most on a daily basis.

Top PayPal Enterprise Payments Alternatives

Logo of Stripe Payments
1. Stripe Payments
4.5
(53 Ratings)
Logo of Bill.com
2. Bill.com
4.5
(19 Ratings)
Logo of Chargebee
3. Chargebee
4.6
(7 Ratings)
View All Alternatives

Peer Discussions

PayPal Enterprise Payments Reviews and Ratings

4.5

(45 Ratings)

Rating Distribution

5 Star
58%
4 Star
36%
3 Star
4%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.1

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SOFTWARE DEVELOPMENT MANAGER
    <50M USD
    Software
    Review Source

    Paypal Payments Offers Trusted Checkout With Easy Integration But High Transaction Fees

    4.0
    Sep 29, 2025
    We've been using Paypal Payments for over 2 years to handle our online checkout process, mostly in European markets. The integration was relatively straightforward and has helped us convert more customers by adopting a widely recognized payment solution that our customers trust.
  • Regional Sales Manager
    1B-10B USD
    Telecommunication
    Review Source

    Platform Offers Reliability and Security But Initial Setup and Dashboard Need Improvement

    5.0
    Feb 11, 2026
    Probably one of the best if not the best platform for processing our payments. Secure, reliable, easy to use, multiple ways to integrate into system software, it really checks all the boxes.
  • Manager Of It Services
    1B-10B USD
    IT Services
    Review Source

    Reliable, Secure and Scalable Enterprise payments - With room to simplify pricing and disputes.

    5.0
    Feb 16, 2026
    Overall my experience is positive. The platform is reliable, secure and well suited fir handling high transactions volumes across multiple payment methods and geographics. Integration with enterprise system is generally smooth and the API's are robust and well documented which helps accelerate implementation. Reporting and reconciliation capabilities are strong.
  • IT SUPPORT
    <50M USD
    IT Services
    Review Source

    Integrated Features and Ease of Use Meet All Current Operational Needs

    5.0
    Aug 28, 2025
    We are using this product to fullfill payments with a few customers or suppliers and are fully satisfied with it. It works flawless and we had no outages or problems yet. Our finance colleagues are happy with the product.
  • Senior Business Analyst
    50M-1B USD
    Software
    Review Source

    Real-Time Transactions Improve Agility and Visibility Compared To Hourly Batch Payments

    5.0
    Feb 11, 2026
    When we started looking for a payments lifecycle provider, we were umming and ahhing. We are lucky we chose PayPal enterprise as it has sped up reconciliation, visibility and we now have reports that show us what we need to know.
...
Showing Result 1-5 of 45

Recommended Gartner Research

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.