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  1. Home
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  3. Pega Platform
Logo of Pega Platform

Pega Platform

byPegasystems
in
4.5
Market Presence: Enterprise Low-Code Application Platforms, BPM-Platform-Based Case Management Frameworks

Overview

Product Information on Pega Platform

Updated 30th October 2023

What is Pega Platform?

The Pega Platform is a powerful low-code platform that empowers the world's leading enterprises to Build for Change. It provides AI-powered decisioning and workflow automation to solve pressing business challenges -- from personalized engagement to automating service to streamlining operations. The platform is designed to help organizations work smarter, unify experiences, and adapt instantly. Pega's AI-powered decisioning helps drive empathetic engagement and optimize processes by turning intelligence into action instantly. The platform also offers workflow automation to improve efficiency and streamline experiences for customers and employees. All of this comes together to enable organizations to easily adapt to change.

Pega Platform Pricing

Pega Platform Product Images

Enterprise Low-Code
Enterprise Low-Code

Overall experience with Pega Platform

VP, DESIGN
50M - 250M USD, Banking
FAVORABLE

“Pega Endless opportunities ”

5.0
Jan 14, 2025
amazing product with low code features and faster to production delivery. Mostly 8 out of 10 projects with our firm are delivered through Pega
Chefberater
50M - 250M USD, Transportation
CRITICAL

“Great platform for citizen development implementation and fast workflow digitalization”

3.0
Dec 4, 2023
Using this product since 2020 as system architect on projects fulltime

About Company

Company Description

Updated 25th July 2024

Pega provides a low-code platform that empowers the world’s leading enterprises to Build for Change. Clients use Pega's AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, Pega has built their scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1983
Head office location
Cambridge, United States
Number of employees
5001 - 10000
Annual Revenue
1B-3B USD
Website
https://pega.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Pega Platform
Deciding Factors: Pega Platform Vs. Market Average
Performance of Pega Platform Across Market Features

Pega Platform Likes & Dislikes

Like

low code delegation of rule OOTB Rules Faster Lead time

Like

flexibility and overall architecture based on layer cake and class inheritance, as well as approach to also onboard so-called citizen developers

Like

The best part of this tool is its simple flow structure which is easy to understand even for a non-technical business person.

Dislike

N/a

Dislike

support tickets are sometimes only roughly skimmed over. Important information is overlooked and therefore only standard or non-fitting answers are given

Dislike

One aspect that I don't like is that after upgrading to higher version we were asked to remove all hard coded rules which was frustrating.

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Peer Discussions

Pega Platform Reviews and Ratings

Showing data for 191 ratings and reviews for Enterprise Low-Code Application Platforms market. View all 360 ratings and reviews across markets for a complete picture.

4.5

(191 Ratings)

Rating Distribution

5 Star
46%
4 Star
47%
3 Star
7%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Delivery & Execution

4.0

Integration & Deployment

4.5

Service & Support

4.3

Product Capabilities

4.6

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • VP, DESIGN
    50M-1B USD
    Banking
    Review Source

    Pega Endless opportunities

    5.0
    Jan 14, 2025
    amazing product with low code features and faster to production delivery. Mostly 8 out of 10 projects with our firm are delivered through Pega
  • PRODUCT OWNER
    1B-10B USD
    IT Services
    Review Source

    A tool that enables a quick process from development to deployment.

    5.0
    Jul 19, 2024
    Overall a great tool to develop and debug applications and it reduces a lot of time from development to deployment.
  • Engineer Sr
    10B+ USD
    Healthcare and Biotech
    Review Source

    Low code and features rich app development platform supporting vast range of integrations

    5.0
    Nov 29, 2023
    Very rich with features for low code development of BPM and CRM applications, along with option to customize as per business needs by introducing Java, JS, CSS, HTML code directly in the organization specific specialized layers.
  • Chefberater
    50M-1B USD
    Transportation
    Review Source

    Great platform for citizen development implementation and fast workflow digitalization

    3.0
    Dec 4, 2023
    Using this product since 2020 as system architect on projects fulltime
  • PEGA DEVELOPER
    50M-1B USD
    IT Services
    Review Source

    Efficient, Fast and reliable Low code solution for BPM app

    5.0
    Nov 30, 2023
    PEGA Platform is low code and fast solution to BPM application requirements. It is flexible and versatile features helps in creating industry standard applications. PEGA support is also fast and efficient when needed.
...
Showing Result 1-5 of 198

Recommended Gartner Research

  • Critical Capabilities for Enterprise Low-Code Application Platforms
  • Magic Quadrant for Enterprise Low-Code Application Platforms

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