Name: PerfectServe Unite
Rating: 5 (1 reviews)

Overview

Product Information on PerfectServe Unite

Updated 13th October 2025

What is PerfectServe Unite?

PerfectServe Unite is a software designed to facilitate clinical communication and collaboration among healthcare teams. The software provides secure messaging, voice calling, and integration with electronic health records to streamline communication workflows. It enables real-time coordination by routing messages and calls to the appropriate clinicians based on on-call schedules and patient assignments. The software aims to address delays and inefficiencies in care delivery by supporting timely exchange of information and reducing communication barriers. It is utilized by organizations seeking to improve the accuracy and speed of clinical communication while maintaining compliance with privacy regulations.

Overall experience with PerfectServe Unite

Help Desk Manager

1B - 3B USD, Healthcare and Biotech

FAVORABLE

“Fast and timely implementation. Responsive company engagement with end-user support. ”

5.0

Mar 9, 2018

The vendor was able to work with our organization to implement this solution within the specified time frame and is currently engaged in providing end-user support in partnership with our internal IT Help Desk.

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CRITICAL

About Company

Company Description

PerfectServe is a company dedicated to optimizing provider schedules, enhancing clinical communication and involving patients and their families in the care process. By offering a cloud-based software, the firm aims to ease intricate clinical workflows and schedules. The software achieves this through enabling secure and on-time communication by routing messages to the right person at the appropriate time. The organization's primary focus is on enhancing efficient care collaboration across various healthcare settings to improve patient outcomes and ease the work of caregivers. With over two decades of experience in the industry, PerfectServe collaborates with numerous hospitals and medical practices.

Company Details

Company type

Private

Year Founded

1997

Head office location

Knoxville, United States

Number of employees

201 - 500

Website

http://www.perfectserve.com

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