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  1. Home
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  3. PerfectServe Unite
Logo of PerfectServe Unite

PerfectServe Unite

byPerfectServe
in Clinical Communication and Collaboration
5.0

Overview

Product Information on PerfectServe Unite

Updated 13th October 2025

What is PerfectServe Unite?

PerfectServe Unite is a software designed to facilitate clinical communication and collaboration among healthcare teams. The software provides secure messaging, voice calling, and integration with electronic health records to streamline communication workflows. It enables real-time coordination by routing messages and calls to the appropriate clinicians based on on-call schedules and patient assignments. The software aims to address delays and inefficiencies in care delivery by supporting timely exchange of information and reducing communication barriers. It is utilized by organizations seeking to improve the accuracy and speed of clinical communication while maintaining compliance with privacy regulations.

PerfectServe Unite Pricing

PerfectServe Unite software offers a pricing model that is structured based on the number of users and specific organizational requirements. Pricing typically varies according to deployment size, selected features, and integration needs. The software may require a custom quote for detailed pricing, reflecting the scope and preferred configuration determined by the organization.

Overall experience with PerfectServe Unite

Help Desk Manager
1B - 3B USD, Healthcare and Biotech
FAVORABLE

“Fast and timely implementation. Responsive company engagement with end-user support. ”

5.0
Mar 9, 2018
The vendor was able to work with our organization to implement this solution within the specified time frame and is currently engaged in providing end-user support in partnership with our internal IT Help Desk.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 25th July 2024

PerfectServe is a company dedicated to optimizing provider schedules, enhancing clinical communication and involving patients and their families in the care process. By offering a cloud-based software, the firm aims to ease intricate clinical workflows and schedules. The software achieves this through enabling secure and on-time communication by routing messages to the right person at the appropriate time. The organization's primary focus is on enhancing efficient care collaboration across various healthcare settings to improve patient outcomes and ease the work of caregivers. With over two decades of experience in the industry, PerfectServe collaborates with numerous hospitals and medical practices.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1997
Head office location
Knoxville, United States
Number of employees
201 - 500
Website
http://www.perfectserve.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: PerfectServe Unite

PerfectServe Unite Likes & Dislikes

Like

We are already seeing some improved outcomes with the adoption of this communications tool. We anticipate seeing more as we expand the implementation.

Dislike

I would like to see technical support for the iOS devices included as part of the service offering.

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Peer Discussions

PerfectServe Unite Reviews and Ratings

5.0

(1 Rating)

Rating Distribution

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

5.0

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

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  • Help Desk Manager
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Fast and timely implementation. Responsive company engagement with end-user support.

    5.0
    Mar 9, 2018
    The vendor was able to work with our organization to implement this solution within the specified time frame and is currently engaged in providing end-user support in partnership with our internal IT Help Desk.
Showing Result 1-1 of 1

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