Overview
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What is Performio?
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Performio is Incentive Compensation Management (ICM) software built for complexity and scale. With a no-code plan builder and extensible data model, Performio makes it easy for enterprises and mid-market companies to automate commissions, improve transparency, and adapt quickly to change. Organizations worldwide trust Performio to deliver accurate payouts and actionable insights that drive sales performance.
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It provides reliable and accurate in calculations. The product is intuitive. Performio is also always enhancing its user experience.
The team behind the system are great people and good at solving problems.
1. The system is highly customizable and can handle various commission structures across different roles. 2. The commission calculations are consistently accurate when given the appropriate parameters for the system logic and the default reports and custom reports built during implementation are clear and easy to understand. 3. Any questions or discrepancies are addressed promptly and their account management and support teams are always super helpful and aggressively pursue resolving any issues in a timely manner.
I would like the reporting capabilities to include more functionality -- it would be nice to be able to add custom fields/columns that can perform addition and subtraction at the very least, so we can have a ready-to-deliver professional and polished output. Basing visibility on Job Titles has become difficult for us personally, and we have a bloated amount of job titles to keep track of for dashboards, reports, etc.
The complexity that has been built in our system (not using normal Performio functionality) and all the reporting (dashboards and data extracts for staff)
The only real pain point currently is that there is no limited admin role, so you cant delegate truly administrative functions like creating new participants and deactivating participants to a non-full system admin user, as they would be able to see commission and payment information for everyone in the system. They are supposed to be addressing this soon however.