• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Metadata Management Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Edge Distribution Platforms
      • Intranet Packaged Solutions
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Adaptive Project Management and Reporting
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Configure, Price and Quote Applications
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • Business Orchestration and Automation Technologies
      • Business Process Automation Tools
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Domain Registrars
      • Digital Adoption Platforms
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • API Generation Software
      • AI Agents for Application Developers
      • Feature Management
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • Prototyping Software
      • Mobile App Analytics
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Integration Platforms
      • Test Data Management
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Event Brokers
      • AI-Augmented Code Modernization Tools
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Application Composition Platform
      • Multiexperience Development Platforms
      • Application Portfolio Management Tools
      • Internal Developer Portals
      • Load Testing Tools
      • Mobile Development Frameworks
      • Cloud Development Environments
      • B2B Gateway Software
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • API and MCP Testing Tools
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Ping Identity Platform
Logo of Ping Identity Platform

Ping Identity Platform

byPing Identity
in
4.0
Market Presence: Access Management, User Authentication

Overview

Product Information on Ping Identity Platform

Updated 13th October 2025

What is Ping Identity Platform?

Ping Identity Platform is a software that provides enterprises with capabilities for identity and access management. The software facilitates secure authentication, single sign-on, and multi-factor authentication for users across applications and devices. It enables centralized management of user identities, helping organizations meet regulatory compliance requirements and protect sensitive information. Ping Identity Platform integrates with various cloud and on-premises environments and supports standards-based protocols for interoperability. The software is designed to address business challenges related to secure access control, user provisioning, and digital identity governance in complex enterprise ecosystems.

Ping Identity Platform Pricing

Ping Identity Platform software uses a subscription-based pricing model, where costs vary according to the number of users and selected features including single sign-on, multifactor authentication, access security, and identity management. The software typically offers tiered plans, allowing organizations to choose the specific capabilities and services that fit their requirements.

Overall experience with Ping Identity Platform

Senior DevOps Engineer
50M - 250M USD, Software
FAVORABLE

“ForgeRock: Extremely powerful platform for managing the Single Sign-On & user Identities.”

4.0
Nov 12, 2023
I am a consistent user of ForgeRock Identity platform and my complete overall experience with the platform has been quite exciting whether it is in the terms of ease of use and simple to setup the platform for Identity and access management. We regularly use it for creating and maintaining the identity of employees for accessing the internal application with required policies and for 2-factor authentication while logging into the systems. We have also customized the platform to meet our custom use-cases which it is easily able to fulfil it.
Dir of Engineering
30B + USD, Banking
CRITICAL

“Forgerock... you get what you pay for.”

3.0
May 23, 2023
The products have strong breadth but they lack completeness and depth. Also, the documentation is lacking and the system does not behave as engineers expect.

About Company

Company Description

Updated 7th December 2023

Ping Identity is a company centered on enhancing the safety and efficiency of digital experiences. The principal business issue it addresses is the challenge of maintaining high-security standards while simultaneously ensuring smooth interactions for users. It enables enterprises to integrate top-tier identity solutions with existing third-party services. The main objective is eliminating passwords, curtailing fraud, supporting Zero Trust, among other security measures. Ease of operation is a primary focus, with a drag-and-drop canvas serving as the chief mechanism for achieving these goals. Offices span multiple global locations with the head office situated in Denver, Colorado.

Company Details

Updated 26th February 2025
Year Founded
2002
Head office location
Denver, United States
Number of employees
1001 - 5000
Website
http://www.PingIdentity.com

Do You Manage Peer Insights at Ping Identity?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Ping Identity Platform
Deciding Factors: Ping Identity Platform Vs. Market Average
Performance of Ping Identity Platform Across Market Features

Ping Identity Platform Likes & Dislikes

Like

It is a self-service platform that allows user to manage their own identities by themselves. It is highly customizable that allows to meet your custom use-cases and requirements. It provides high security by enforcing best security practices and features.

Like

Overall capabilities.

Like

There are various features i personally appreciate: 1. Keeping access of resources & governance specified to the relevant department or people. 2. Its basic analytics capabilities helps our organization to track & manage the access management program. 3. The access process request includes self-service access, requests, approval workflows & reporting which helps manage organizations access requests.

Dislike

It requires experienced candidates to work on it who has already worked some user identity management platform. It requires maintenance efforts on a timely basis to update the configurations. Implementing the platform requires license from the ForgeRock that comes with the cost.

Dislike

Documentation is lacking. System does not behave as expected.

Dislike

There is a big room for improvement in Forgerock identity platform: 1. It is a bit difficult to manage & implement for organizations with less technical expertise. 2. It is also not as much customizable to its fellow IGA solutions. 3. This identity platform may not have been much expensive or a large enterprise like us, but there is a significant associated with implementation of this software for small enterprises.

Top Ping Identity Platform Alternatives

Logo of Identity Security Cloud
1. Identity Security Cloud
4.8
(801 Ratings)
Logo of ManageEngine ADManager Plus
2. ManageEngine ADManager Plus
4.6
(398 Ratings)
Logo of Saviynt Identity Cloud
3. Saviynt Identity Cloud
4.8
(393 Ratings)
View All Alternatives

Peer Discussions

Ping Identity Platform Reviews and Ratings

Showing data for 54 ratings and reviews for Identity Governance and Administration market. View all 746 ratings and reviews across markets for a complete picture.

4.0

(54 Ratings)

Rating Distribution

5 Star
35%
4 Star
48%
3 Star
17%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Senior DevOps Engineer
    50M-1B USD
    Software
    Review Source

    ForgeRock: Extremely powerful platform for managing the Single Sign-On & user Identities.

    4.0
    Nov 12, 2023
    I am a consistent user of ForgeRock Identity platform and my complete overall experience with the platform has been quite exciting whether it is in the terms of ease of use and simple to setup the platform for Identity and access management. We regularly use it for creating and maintaining the identity of employees for accessing the internal application with required policies and for 2-factor authentication while logging into the systems. We have also customized the platform to meet our custom use-cases which it is easily able to fulfil it.
  • Process Associate
    50M-1B USD
    Manufacturing
    Review Source

    A secure & efficient way of Identity & Access management.

    4.0
    Oct 26, 2023
    Overall experience has been quite good. It helps our organization manage the digital identity & access governance to resource available online as well as on the cloud. It does this by aggregating & relating disparate identity & access rights data which is thoroughly distributed amongst the IT landscape. It helps keep better control over the different resources available.
  • SENIOR ACCOUNT MANAGER
    1B-10B USD
    Consumer Goods
    Review Source

    ForgeRock Identity Platform is very nice, much reliable and scalable.

    5.0
    Aug 28, 2023
    ForgeRock Identity Platform is an amazing and wonderful tool for identity verification. It is very easy to implement Authorization and Authentication using OpenAM. Also, i find it very easy to troubleshoot the issues with the help of ForgeRock Identity Platform.
  • Dir of Engineering
    10B+ USD
    Banking
    Review Source

    Forgerock... you get what you pay for.

    3.0
    May 23, 2023
    The products have strong breadth but they lack completeness and depth. Also, the documentation is lacking and the system does not behave as engineers expect.
  • MANAGER - IDENTITY & ACCESS MANAGEMENT
    1B-10B USD
    Retail
    Review Source

    good easy to use governance

    4.0
    May 24, 2023
    As customer of ForgeRock IDM it was very easy to start using.
...
Showing Result 1-5 of 56

Recommended Gartner Insights

  • Market Guide for Identity Governance and Administration

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.