Name: Ping Identity Platform
Rating: 4.4 (752 reviews)

Overview

Product Information on Ping Identity Platform

Updated 13th October 2025

What is Ping Identity Platform?

Ping Identity Platform is a software that provides enterprises with capabilities for identity and access management. The software facilitates secure authentication, single sign-on, and multi-factor authentication for users across applications and devices. It enables centralized management of user identities, helping organizations meet regulatory compliance requirements and protect sensitive information. Ping Identity Platform integrates with various cloud and on-premises environments and supports standards-based protocols for interoperability. The software is designed to address business challenges related to secure access control, user provisioning, and digital identity governance in complex enterprise ecosystems.

Overall experience with Ping Identity Platform

Senior DevOps Engineer

50M - 250M USD, Software

FAVORABLE

“ForgeRock: Extremely powerful platform for managing the Single Sign-On & user Identities.”

4.0

Nov 12, 2023

I am a consistent user of ForgeRock Identity platform and my complete overall experience with the platform has been quite exciting whether it is in the terms of ease of use and simple to setup the platform for Identity and access management. We regularly use it for creating and maintaining the identity of employees for accessing the internal application with required policies and for 2-factor authentication while logging into the systems. We have also customized the platform to meet our custom use-cases which it is easily able to fulfil it.

Dir of Engineering

30B + USD, Banking

CRITICAL

“Forgerock... you get what you pay for.”

3.0

May 23, 2023

The products have strong breadth but they lack completeness and depth. Also, the documentation is lacking and the system does not behave as engineers expect.

About Company

Company Description

Ping Identity is a company centered on enhancing the safety and efficiency of digital experiences. The principal business issue it addresses is the challenge of maintaining high-security standards while simultaneously ensuring smooth interactions for users. It enables enterprises to integrate top-tier identity solutions with existing third-party services. The main objective is eliminating passwords, curtailing fraud, supporting Zero Trust, among other security measures. Ease of operation is a primary focus, with a drag-and-drop canvas serving as the chief mechanism for achieving these goals. Offices span multiple global locations with the head office situated in Denver, Colorado.

Company Details

Year Founded

2002

Head office location

Denver, United States

Number of employees

1001 - 5000

Website

http://www.PingIdentity.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Ping Identity Platform

Deciding Factors: Ping Identity Platform Vs. Market Average

Performance of Ping Identity Platform Across Market Features

Ping Identity Platform Likes & Dislikes

It is a self-service platform that allows user to manage their own identities by themselves. It is highly customizable that allows to meet your custom use-cases and requirements. It provides high security by enforcing best security practices and features.

Overall capabilities.

There are various features i personally appreciate: 1. Keeping access of resources & governance specified to the relevant department or people. 2. Its basic analytics capabilities helps our organization to track & manage the access management program. 3. The access process request includes self-service access, requests, approval workflows & reporting which helps manage organizations access requests.

It requires experienced candidates to work on it who has already worked some user identity management platform. It requires maintenance efforts on a timely basis to update the configurations. Implementing the platform requires license from the ForgeRock that comes with the cost.

Documentation is lacking. System does not behave as expected.

There is a big room for improvement in Forgerock identity platform: 1. It is a bit difficult to manage & implement for organizations with less technical expertise. 2. It is also not as much customizable to its fellow IGA solutions. 3. This identity platform may not have been much expensive or a large enterprise like us, but there is a significant associated with implementation of this software for small enterprises.

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Peer Discussions

Ping Identity Platform Reviews and Ratings

Recommended Gartner Insights

Market Guide for Identity Governance and Administration

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50M-1B USD

Software

Review Source

ForgeRock: Extremely powerful platform for managing the Single Sign-On & user Identities.

Process Associate

Manufacturing

A secure & efficient way of Identity & Access management.

Oct 26, 2023

Overall experience has been quite good. It helps our organization manage the digital identity & access governance to resource available online as well as on the cloud. It does this by aggregating & relating disparate identity & access rights data which is thoroughly distributed amongst the IT landscape. It helps keep better control over the different resources available.

SENIOR ACCOUNT MANAGER

1B-10B USD

Consumer Goods

ForgeRock Identity Platform is very nice, much reliable and scalable.

5.0

Aug 28, 2023

ForgeRock Identity Platform is an amazing and wonderful tool for identity verification. It is very easy to implement Authorization and Authentication using OpenAM. Also, i find it very easy to troubleshoot the issues with the help of ForgeRock Identity Platform.

10B+ USD

Banking

Forgerock... you get what you pay for.

MANAGER - IDENTITY & ACCESS MANAGEMENT

Retail

good easy to use governance

May 24, 2023

As customer of ForgeRock IDM it was very easy to start using.