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  3. PortaOne
Logo of PortaOne

PortaOne

byPortaOne
in CSP Revenue Management and Monetization Solutions
4.3

Overview

Product Information on PortaOne

Updated 13th October 2025

What is PortaOne?

PortaOne is a software platform designed to facilitate telecom service management and billing operations. The software provides features for convergent billing, real-time charging, customer care, subscriber self-management, and mediation. It enables telecom operators to manage voice, data, SMS, and prepaid services through automated processes for account creation, rate configuration, invoicing, and reporting. The software supports integration with existing IT infrastructures and third-party systems, offering APIs and modules for customization. It addresses business challenges related to scalable service delivery, efficient revenue collection, and streamlined customer management for telecommunications providers.

PortaOne Pricing

PortaOne software utilizes a modular pricing model where costs may be based on selected components, monthly or annual licensing, and the scale of usage such as the number of subscribers or supported services. Additional fees may apply depending on support, maintenance, and customization requirements.

Overall experience with PortaOne

Connectivity Manager
<50M USD, Telecommunication
FAVORABLE

“Great product for telco billing”

4.0
Jul 22, 2020
We only use the billing features of PortaOne. The application is solid and reliable, it enables efficient billing at scale. Support staff are swift, knowledgeable and thorough.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 8th August 2025

PortaOne focuses on the development of billing, business support systems, and cloud telephony software. The primary problem they solve relates to communication service providers. With a two-decade history, they offer solutions designed to control the total cost of ownership for business support systems. They also provide an unlimited lifetime license and an open-architecture platform, aiming to facilitate the in-house development of new services. One of their unique features is granting customers access to source code, aiming for enhanced security validation and transparency.

Company Details

Updated 8th August 2025
Company type
Private
Year Founded
2001
Head office location
Port Coquitlam, Canada
Number of employees
201 - 500
Website
https://www.portaone.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: PortaOne
Performance of PortaOne Across Market Features

PortaOne Likes & Dislikes

Like

Well-priced, feature-rich, well supported.

Like

Reliable due to product stability and quality and key technical premium support offered. Secure & Dependable.

Like

Flexibility to offer services and features diversity

Dislike

Built in reporting module is poor, invoice customisation module could be better.

Dislike

Analytics and easy of integration with third parties.

Dislike

not having the full capability to integrate with online charging systems

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Peer Discussions

PortaOne Reviews and Ratings

4.3

(4 Ratings)

Rating Distribution

5 Star
25%
4 Star
75%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.8

Service & Support

4.8

Product Capabilities

4.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Connectivity Manager
    <50M USD
    Telecommunication
    Review Source

    Great product for telco billing

    4.0
    Jul 22, 2020
    We only use the billing features of PortaOne. The application is solid and reliable, it enables efficient billing at scale. Support staff are swift, knowledgeable and thorough.
  • President
    <50M USD
    Telecommunication
    Review Source

    Trusted partner for 14+ Years

    5.0
    Jul 22, 2020
    Trusted partner for 14+ years. akey component of our core platform. Reliable, professional and dependable.
  • Core Manager
    50M-1B USD
    Telecommunication
    Review Source

    Business Collaboration Enabler

    4.0
    Jul 22, 2020
    we are using portabilling as a class 5 switch for enterprise SIP trunking, the system has many features which enable the operator to offer wide services like IPBX, unified communications,...etc portaone road map is mature and aligned with technology trends, the sales and support interface is professional and capable to serve as expected.
  • Chairman
    <50M USD
    Telecommunication
    Review Source

    Portabiling gave us stability

    4.0
    Jul 22, 2020
    The product is extremely stable but certain custom implementations that would be a benefit for the whole customer base of Portaone are still quoted as a paid upgrade.
Showing Result 1-4 of 4

Recommended Gartner Research

  • Market Guide for CSP Revenue Management and Monetization Solutions

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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