Prisma Access

byPalo Alto Networks
in
4.6
2025
Market Presence: Security Service EdgeZero Trust Network Access (Transitioning to Security Service Edge)

Overview

Product Information on Prisma Access

Updated 13th October 2025

What is Prisma Access?

Prisma Access is a cloud-delivered security software developed by Palo Alto Networks that provides secure access to applications and resources for users regardless of location. The software integrates firewall-as-a-service, secure web gateway, cloud access security broker, and zero trust network access capabilities. Prisma Access helps organizations protect remote and hybrid workforces by offering consistent security policies, threat prevention, and encrypted traffic inspection. The software addresses challenges related to secure connectivity, visibility, and control over application usage while supporting secure connections for mobile users and branch offices. It is designed to simplify network security management and improve compliance across distributed environments.

Overall experience with Prisma Access

Engineer
500M - 1B USD, IT Services
FAVORABLE

Managed Service Simplifies Security Deployment But Limits Flexibility For Legacy Systems

4.0
Oct 16, 2025
The product works as advertised, with good security. Also, the customer experience has been great from planning and deployment to operation of the product.
Director
500M - 1B USD, Software
CRITICAL

Average Support and Pricing Tactics Overshadow Product Stability

3.0
Sep 26, 2024
Core product works, but features and updates are slow to roll out and they try and do dramatic price increases at contract end. Support is about average.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Security Service Edge

About Company

Company Description

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Prisma Access
Reviewer Insights for: Prisma Access
Deciding Factors: Prisma Access Vs. Market Average
Performance of Prisma Access Across Market Features

Prisma Access Likes & Dislikes

Top Prisma Access Alternatives

4.5
(387 Ratings)

Peer Discussions

Prisma Access Reviews and Ratings

Showing data for 253 ratings and reviews for Security Service Edge market. View all 268 ratings and reviews across markets for a complete picture.

4.6

(253 Ratings)

Rating Distribution

5 Star
65%
4 Star
33%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.7

Last 12 Months
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  • Engineer
    50M-1B USD
    IT Services
    Review Source

    Managed Service Simplifies Security Deployment But Limits Flexibility For Legacy Systems

    4.0
    Oct 16, 2025
    The product works as advertised, with good security. Also, the customer experience has been great from planning and deployment to operation of the product.
  • MANAGER, IT SECURITY AND RISK MANAGEMENT
    <50M USD
    Construction
    Review Source

    Solução Prisma Access oferece proteção robusta, com queda no desempenho praticamente imperceptível.

    5.0
    Sep 17, 2025
    A solução Prisma Access nos ajudou a ter mais confiança na segurança de nossos dados. Essa camada adicional traz mais tranquilidade quanto aos riscos do uso diário da internet.
  • Manager, IT Security and Risk Management
    10B+ USD
    Manufacturing
    Review Source

    Excellent and comprehensive SSE solution

    5.0
    Oct 13, 2025
    Great solution for consolidating legacy SWG and VPN services and open for transformation of internet access as a whole. Additional features available complete the picture in terms of compliance, adding CASB and DLP functions, and user experience monitoring with ADEM
  • IT Associate
    50M-1B USD
    Manufacturing
    Review Source

    Integration of Prisma With Cisco SDWAN Eases Adoption But Navigation Remains Challenging

    4.0
    Oct 15, 2025
    Since Palo Alto is already our preferred vendor for edge security ( 440 on all sites), it was a no-brainer to choose Prisma as the Sase solution. As it was to combine it with our SDWAN project based on Cisco
  • IT Associate
    1B-10B USD
    Services (non-Government)
    Review Source

    Limited Visibility Over Gateway Stability While Security Stack Offers Unified Experience

    5.0
    Oct 17, 2025
    Our account team has been responsive to any issues or concerns we've experienced with Prisma Access.
...
Showing Result 1-5 of 271

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