Overview
Product Information on Prisma Access
What is Prisma Access?
Prisma Access Pricing
Overall experience with Prisma Access
“Smooth Performance and High Uptime Offset By Limited Data Security and Vision”
“Average Support and Pricing Tactics Overshadow Product Stability”
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Security Service Edge
About Company
Company Description
Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.
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Performance of Prisma Access Across Market Features
Prisma Access Likes & Dislikes
Features served in the solution are more than sufficient. The main reason why we've selected this solution instead of others is the enriched connectivity options. Service connection and remote connection is the go to option for our data center, cloud and 3rd party connectivity. Rule management is nearly identical to current on-premise Palo Alto/PAN Next Gen Firewalls. Global Protect Agent coexists with existing PAN VPN Gateways. Therefore, we don't need to maintain additional agent software on the clients. It also provides us with redundancy in case there's a switch over to other VPN GWs. AI Security, CASB and Data Security are also covered. ESA and Focused Services also cover Prisma Access. Global and Local is great with these services.
Overall, very stable and the security elements work well
I like that the product is managed by PAN. I'm responsible for implementing the security features and policy, without having to maintain the backend systems that enable these features and policies. I can focus on the security aspects that bring value instead of putting effort and specialist-power into product operations.
Management is a bit bulky. It's not very smooth compared to other vendors. Copilot in the portal is not action oriented. Prisma Access recommended infra version is still 10.2. I feel a bit outdated in comparison to our existing Palo Alto Firewalls. There's no small agent for the connectivity option as we're using the same Global Protect agent. Data security is not covered in the agent, therefore there is a gap for data security where we need to maintain additional agents on the client. Accessing the product team is very hard. We have not had a single customer meeting for at least a year. There is no customer board community. By the way, Palo Alto stopped conducting Global Ignites since 2020, I have no option to see what's going on with the Prisma Access Solution.
Support is lackluster and contract negotiations always start with ATTEMPTS at steep increase.
If you run have snowflake use-cases or cannot modernise some of your applications / designs, there are fewer knobs to turn to make it work, as it is a managed service. In other solutions where you have direct control over the devices and infrastructure - you have more options to implement workarounds for your tech-debt. In a perfect world, this would be a positive as it forces you to follow proper design / application guidelines, but for our imperfect, legacy-riddled, brown-field environments it can complicate matters.
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Prisma Access Reviews and Ratings
- Security Architect1B-10B USDBankingReview Source
Smooth Performance and High Uptime Offset By Limited Data Security and Vision
Palo Alto Prisma access solution provides enhanced connectivity options with extended security. Product is specifically designed for Palo Alto customers. It has the same features as on-premise Palo Alto Next Gen Firewall and VPN gateways, so the transition is smooth. We are using Strata Cloud Manager for Prisma access management and monitoring. Strata Cloud Manager is more suited for cloud-only deployments and customers. Logging and monitoring options with the latest insight widget is awesome. It covers nearly all the security features for a company in the cloud. Uptime is very high. Performance is smooth. Local edges cover mainly all the primary areas. We have not seen a downtime incident in at least a 2 year period. - Engineer50M-1B USDIT ServicesReview Source
Managed Service Simplifies Security Deployment But Limits Flexibility For Legacy Systems
The product works as advertised, with good security. Also, the customer experience has been great from planning and deployment to operation of the product. - Engineering Manager50M-1B USDConsumer GoodsReview Source
High-Quality Supplier Facilitates Efficient Prisma Access Environment Setup
The supplier supported us by involving operators with a high level of professionalism; they understood our needs and helped us prepare the new prisma access environment, facilitating our migration. After 2 years of utilization some new features has been proposed for increasing our security access and facilitate daily activities. - NETWORK AND SECURITY ENGINEER<50M USDIT ServicesReview Source
Strong Cloud-Native Security Benefits Offset by Tuning Effort and Learning Curve
Prisma Access provides a strong cloud-delivered security service edge platform with consistent security controls for web, SaaS and private application access. The solution works well once properly designed and tuned, offering good visibility and threat prevention. However, initial deployment and policy design require careful planning, and there is a learning curve for teams new to SSE architectures. - IT Associate10B+ USDIT ServicesReview Source
Seamless Integration With Identity Providers, But Room To Improve Training And AI
Prisma Access caters to multiple solutions in a single pane of glass. It fits in our solution to provide security across any user, any location, any endpoint and helps to maintain a similar security posture for our entities whether in office or on the road.