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  3. Prisma SASE
Logo of Prisma SASE

Prisma SASE

byPalo Alto Networks
in
4.4
Market Presence: Digital Experience Monitoring, AI Usage Control

Overview

Product Information on Prisma SASE

Updated 13th October 2025

What is Prisma SASE?

Prisma SASE is a software designed to integrate secure access service edge capabilities for organizations managing distributed networks and remote users. The software combines network security functions such as firewall as a service, secure web gateway, cloud access security broker, and zero trust network access into a single cloud-delivered architecture. Prisma SASE aims to address challenges related to securing branch offices, remote workforces, and cloud resources while maintaining consistent security policies and visibility across all users and locations. The software provides centralized management, threat protection, data security, and access control to support operational efficiency, reduce complexity, and help organizations enforce security standards across hybrid environments.

Prisma SASE Pricing

Prisma SASE software uses a subscription-based pricing model with various tiers based on features, user counts, and bandwidth requirements. Pricing can be determined by the number of users or locations and is typically offered on an annual or multi-year contract basis. Add-ons and additional functionalities may be available for separate fees, allowing customization according to organizational needs.

Overall experience with Prisma SASE

MANAGER, IT SECURITY AND RISK MANAGEMENT
<50M USD, Software
FAVORABLE

“Cutting edge solution in the internet world that everyone should adapt”

4.0
Jun 26, 2025
One of the best tools that provides cutting edge solutions with complete visibility and security.
SVP / IT MANAGER
3B - 10B USD, Banking
CRITICAL

“Excellent product to show deeper visibility of end to end traffic”

3.0
Feb 16, 2024
Excellent product by feature list but the deeper you get, its a little complicating.

About Company

Company Description

Updated 7th December 2023

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Updated 1st July 2025
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
Website
http://www.paloaltonetworks.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Prisma SASE
Performance of Prisma SASE Across Market Features

Prisma SASE Likes & Dislikes

Like

Once the setup is done, you don't have to contribute much to it manually until the time of major change in the overall architecture. I feel this is one of the great points I like.

Like

Integration was ok within our Palo environment. Deep application traffic visibility. Metrics are excellent for upper management reporting.

Like

simple to use and connect.

Dislike

So far nothing much about to dislike in the product but this should allow other domain apart from registered domain to support and raise ticket. In MSSP team find difficulty.

Dislike

A little complicating. Some metrics are not very clear as to why. We needed to make other changes to get better visibility we were not aware of.

Dislike

support isnt fully up to speed on the platform and we have had to work through our issues.

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Peer Discussions

Prisma SASE Reviews and Ratings

Showing data for 13 ratings and reviews for Digital Experience Monitoring market. View all 18 ratings and reviews across markets for a complete picture.

4.4

(13 Ratings)

Rating Distribution

5 Star
54%
4 Star
38%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.3

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
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Last 12 Months
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  • MANAGER, IT SECURITY AND RISK MANAGEMENT
    <50M USD
    Software
    Review Source

    Cutting edge solution in the internet world that everyone should adapt

    4.0
    Jun 26, 2025
    One of the best tools that provides cutting edge solutions with complete visibility and security.
  • Sr Technical Analyst I
    1B-10B USD
    Transportation
    Review Source

    Product Works Well Despite Initial Connectivity Challenges Faced

    4.0
    Jun 4, 2025
    overall the product works well. we have had a few connectivity issues we worked to overcome.
  • Manager
    <50M USD
    Energy and Utilities
    Review Source

    Prisma's Artificial Intelligence Troubleshooting: A Game-Changer

    5.0
    Jan 29, 2025
    Prisma SSE is an extremely performant SSE solution. It can provide significant performance, security, digital experience monitoring, and user behavior analytics at a fixed cost in a unified platform.
  • HEAD OF SYSTEMS AND INFORMATION SECURITY
    50M-1B USD
    Energy and Utilities
    Review Source

    Challenges and Benefits of Integrating Security and Networking

    4.0
    Feb 1, 2025
    Excellent integration of security and networking, but the complexity of configuring certain policies across multiple environments made initial deployment challenging.
  • NETWORK SECURITY ENGINEER
    <50M USD
    IT Services
    Review Source

    In-depth Analysis: Prisma SASE and its Efficient Security Features

    5.0
    Jan 25, 2025
    Working with Prisma SASE has enabled our organization with seamless connectivity and robust protection across all users and devices, while its Zero Trust Network Access, Cloud-Delivered Firewall, and Secure Web Gateway which protects from malicious websites features are incredibly efficient which is perfect for our modern hybrid work environment.
Showing Result 1-5 of 19

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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