• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. ProcessMaker
Logo of ProcessMaker

ProcessMaker

byProcessMaker
in
4.2
Market Presence: Business Process Management Platforms, Business Process Automation Tools

Overview

Product Information on ProcessMaker

Updated 13th October 2025

What is ProcessMaker?

ProcessMaker is a software designed to assist organizations in automating and managing business processes through workflow automation and business process management tools. The software enables the design, modeling, and deployment of digital workflows, allowing users to streamline processes across various departments. It provides features such as form management, user roles, reporting, and integration capabilities with external systems. ProcessMaker supports the monitoring and optimization of processes to improve operational efficiency and reduce manual effort, addressing challenges related to complex and repetitive tasks within businesses.

ProcessMaker Pricing

ProcessMaker software offers a subscription-based pricing model with several plan tiers, typically structured by user licenses and feature access. Pricing may vary based on factors such as deployment options, number of users, and selected features, including workflow automation and integrations. Enterprise-level options are available for organizations requiring advanced capabilities and customizations.

Overall experience with ProcessMaker

Associate
500M - 1B USD, Energy and Utilities
FAVORABLE

“Flexibility in workflows highlights efficiency in organizing business processes.”

4.0
May 4, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Automated Translation from Portuguese
System Administrator
<50M USD, Miscellaneous
CRITICAL

“Powerful, but buggy”

3.0
Oct 25, 2021
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 1st November 2023

ProcessMaker is low-code BPM and workflow software. ProcessMaker makes it easy for business analysts to collaborate with IT to automate complex business processes connecting people and existing company systems. Headquartered in Durham, North Carolina in the United States, ProcessMaker has a partner network spread across 35 countries on five continents. Hundreds of commercial customers, including many Fortune 100 companies, rely on ProcessMaker to digitally transform their core business processes enabling faster decision making, improved compliance, and better performance.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2000
Head office location
Durham, United States
Number of employees
51 - 200
Website
https://processmaker.com/

Do You Manage Peer Insights at ProcessMaker?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top ProcessMaker Alternatives

Logo of Pipefy
1. Pipefy
4.6
(273 Ratings)
Logo of UiPath Platform
2. UiPath Platform
4.6
(259 Ratings)
Logo of Camunda
3. Camunda
4.6
(173 Ratings)
View All Alternatives

Peer Discussions

ProcessMaker Reviews and Ratings

4.2

(29 Ratings)

Rating Distribution

5 Star
41%
4 Star
52%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Associate
    50M-1B USD
    Energy and Utilities
    Review Source

    Flexibility in workflows highlights efficiency in organizing business processes.

    4.0
    May 4, 2026
    It is a very efficient tool to be used in business process automation. It enables the structuring of workflows, generating greater operational and governance efficiency. It is low-code, which provides greater ease in building flows. As a point of attention, I highlight that there may be an initial learning curve for users less familiar with process modeling in low-code tools. In short: it is a very consistent tool to help companies evolve in maturity in process management and automation.
    Automated Translation from Portuguese
  • Associate
    50M-1B USD
    Energy and Utilities
    Review Source

    Flexibility in workflows highlights efficiency in organizing business processes.

    4.0
    May 4, 2026
    It is a very efficient tool to be used in business process automation. It enables the structuring of workflows, generating greater operational and governance efficiency. It is low-code, which provides greater ease in building flows. As a point of attention, I highlight that there may be an initial learning curve for users less familiar with process modeling in low-code tools. In short: it is a very consistent tool to help companies evolve in maturity in process management and automation.
    Automated Translation from Portuguese
  • Read All 29 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Market Guide for Business Process Management Platforms
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: ProcessMaker
Performance of ProcessMaker Across Market Features

ProcessMaker Likes & Dislikes

Like

What I find most appealing about this tool is how it helps organize processes, bringing more clarity to the steps and responsibilities. A very important point is the flexibility it offers, as it's possible to adjust workflows according to business needs without requiring major developments.

Automated Translation from Portuguese
Like

What I find most appealing about this tool is how it helps organize processes, bringing more clarity to the steps and responsibilities. A very important point is the flexibility it offers, as it's possible to adjust workflows according to business needs without requiring major developments.

Automated Translation from Portuguese
Like

What I find most appealing about this tool is how it helps organize processes, bringing more clarity to the steps and responsibilities. A very important point is the flexibility it offers, as it's possible to adjust workflows according to business needs without requiring major developments.

Automated Translation from Portuguese
Dislike

Customization can be difficult to learn and we've encountered a lot of bugs.

Dislike

Customization can be difficult to learn and we've encountered a lot of bugs.

Dislike

Customization can be difficult to learn and we've encountered a lot of bugs.