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  1. Home
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  3. Prognosis for Unified Communications
Logo of Prognosis for Unified Communications

Prognosis for Unified Communications

byIntegrated Research
in UCaaS Monitoring
4.0

Overview

Product Information on Prognosis for Unified Communications

Updated 13th October 2025

What is Prognosis for Unified Communications?

Prognosis for Unified Communications is a software designed to monitor, analyze, and manage enterprise communication environments. The software provides real-time visibility into the health and performance of voice, video, and collaboration platforms, supporting technologies such as Microsoft Teams, Cisco, and Avaya. Prognosis for Unified Communications offers features including performance analytics, troubleshooting, alerting, and reporting, enabling businesses to identify and resolve issues affecting call quality, user experience, and service availability. The software assists organizations in maintaining uptime, optimizing resource usage, and ensuring reliable communication services, thereby addressing challenges related to managing complex unified communications environments.

Prognosis for Unified Communications Pricing

Prognosis for Unified Communications software uses a subscriptionbased pricing model with costs typically based on the number of users or devices monitored and the specific features included Customers can select plans according to their monitoring capacity support requirements and deployment options with additional charges for advanced functionality or expanded coverage

Overall experience with Prognosis for Unified Communications

PRINCIPAL ENGINEER
500M - 1B USD, Manufacturing
FAVORABLE

“Prognosis can be leader in UC arena for performance insights”

4.0
Oct 23, 2023
I used this product for UC monitoring, putting on right probes in backend code on admin level to get the right threshold to set - to manage and monitor alerts
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

Integrated Research Ltd (IR) is a global organization founded in 1988, specializing in managing infrastructures for communications and payments. With a focus on the resolution of performance issues, the company improves the operation of critical business systems with its technological solutions. Predominantly, the company delivers tools for predictive and prescriptive analytics coupled with automation capabilities to prevent issues from arising. They service organizations over 60 countries, providing valuable insights and ensuring the sound performance and availability of essential systems. Their offerings are provided through their offices, via resellers, and managed service providers, maintaining headquarters in Sydney, Australia, and branches in the US, UK, and Singapore.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1988
Head office location
North Sydney, Australia
Number of employees
201 - 500
Website
http://www.ir.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Prognosis for Unified Communications
Performance of Prognosis for Unified Communications Across Market Features

Prognosis for Unified Communications Likes & Dislikes

Like

It is a very good tool for VOIP performance monitoring - in terms of MOS and service management

Like

The detailed insight which can be correlated with designs

Dislike

New or future enhancements in terms of DDos and other voip areas to be monitored and covered

Dislike

nothing

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Peer Discussions

Prognosis for Unified Communications Reviews and Ratings

4.0

(2 Ratings)

Rating Distribution

5 Star
0%
4 Star
100%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.5

Service & Support

4.0

Product Capabilities

4.5

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  • PRINCIPAL ENGINEER
    50M-1B USD
    Manufacturing
    Review Source

    Prognosis can be leader in UC arena for performance insights

    4.0
    Oct 23, 2023
    I used this product for UC monitoring, putting on right probes in backend code on admin level to get the right threshold to set - to manage and monitor alerts
  • Sr Consultant
    50M-1B USD
    Telecommunication
    Review Source

    A complete UC monitoring package

    4.0
    Aug 11, 2021
    IR understands what is required to perform UC monitoring. I have used multiple tools to perform assessments in enterprise environments and have found that when you have a more complete overview you start to notice that IR Prognosis provides the most complete answer. This most complete I break down in monitoring of the Client device, Teams service, network infrastructure. The valuable part of it all is that IR can also monitor the individual network devices within an enterprise, this helps the network team to quickly complete the RCA. So in short Prognosis provides insight into the User experience and provides network admins accurate actionable insight.
Showing Result 1-2 of 2

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