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  3. Qualified AI Conversations
Logo of Qualified AI Conversations

Qualified AI Conversations

byQualified.com
in Conversational Marketing Solutions
4.6

Overview

Product Information on Qualified AI Conversations

Updated 13th October 2025

What is Qualified AI Conversations?

Qualified AI Conversations is a software designed to automate and optimize customer engagement on websites through AI-driven chat and conversational capabilities. The software enables businesses to interact with website visitors in real time, identify sales opportunities, and address customer inquiries by leveraging machine learning and natural language processing. Qualified AI Conversations integrates with customer relationship management systems and marketing technologies to facilitate personalized interactions, gather visitor insights, and streamline the lead qualification process. The software aims to solve the business problem of capturing and converting website traffic into qualified leads by providing instant support and tailored responses, improving the efficiency of sales and marketing teams and enhancing the visitor experience.

Qualified AI Conversations Pricing

Qualified AI Conversations software is offered with tiered pricing that is based on features, usage volume, and support options. The software typically charges per user or per conversation, and includes multiple plan levels which may vary by number of leads, integration capabilities, and access to advanced automation. Custom enterprise pricing is available for organizations with higher requirements.

Overall experience with Qualified AI Conversations

CONTENT MARKETING MANAGER
500M - 1B USD, Software
FAVORABLE

“Customization Enhances AI Chat Experience But Accuracy Still Needs Improvement”

4.0
Feb 5, 2026
Qualified is definitely an improvement over the previous AI conversation solutions we have used at my organization. I think, in general, it has the flexibility we need to customize interactions and drive engagement with prospects. We leverage Qualified in most of our inbound campaigns. There is definitely room for improvement in how it interprets and suggests content for returning users.
There are no reviews in this category.
CRITICAL

About Company

Company Details

Updated 29th November 2024
Year Founded
2018
Head office location
San Francisco, United States
Number of employees
51 - 200
Website
https://www.qualified.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Qualified AI Conversations

Qualified AI Conversations Likes & Dislikes

Like

I like the customization options for personalized chat experiences based on audience definitions, and I like that it can remember previous interactions or visitor behavior to attempt to suggest relevant content or answers.

Like

The built in AI is quite spectacular, it was able to ingest specific relevant data and provide solid responses within a few days.

Like

The product's implementation with SFDC is a game-changer for us and allows us to ensure everything is working well in the background.

Dislike

I still encounter some hallucinations or incorrect interpretation of information when interacting with the AI chat persona. I think there is room for improvement in accuracy and engagement based on personalized history. I would also like to be able to build more personalized journeys for different funnel

Dislike

We have had a few issues where notifications are not being delivered to live agents within their specified regions.

Dislike

No weaknesses or issues here so far.

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Peer Discussions

Qualified AI Conversations Reviews and Ratings

4.6

(3 Ratings)

Rating Distribution

5 Star
67%
4 Star
33%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

5.0

Integration & Deployment

4.5

Service & Support

5.0

Product Capabilities

4.7

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  • CONTENT MARKETING MANAGER
    50M-1B USD
    Software
    Review Source

    Customization Enhances AI Chat Experience But Accuracy Still Needs Improvement

    4.0
    Feb 5, 2026
    Qualified is definitely an improvement over the previous AI conversation solutions we have used at my organization. I think, in general, it has the flexibility we need to customize interactions and drive engagement with prospects. We leverage Qualified in most of our inbound campaigns. There is definitely room for improvement in how it interprets and suggests content for returning users.
  • Director Of Growth Marketing
    50M-1B USD
    Software
    Review Source

    Built-In AI Delivers Relevant Data Responses and Improves Direct Bookings

    5.0
    Jul 16, 2025
    The team at Qualified was very thorough and transparent in explaining and delivering on what the product is capable of doing.
  • Marketing Manager
    50M-1B USD
    Software
    Review Source

    Stellar Support from Onboard to Implementation: A Firsthand Account

    5.0
    Dec 4, 2024
    The overall support has been incredible from the beginning. From onboarding to implementation, everyone has been amazing to work with.
Showing Result 1-3 of 3

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