Overview
Service Information on Red Canary Managed Detection and Response Services
What is Red Canary Managed Detection and Response Services?
Red Canary Managed Detection and Response Services Pricing
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Overall experience with Red Canary Managed Detection and Response Services
“Red Canary Provides an Comprehensive Platform and the Supporting Cast to get to where you need to be”
“Experience Described as Average with Notable Constraints in Execution Support”
About Company
Company Description
Red Canary is a business committed to halting unique cyber threats, enabling organizations to effectively carry out their tasks. The main issue that the company resolves revolves around offering managed detection and response (MDR) across various areas such as enterprise endpoints, cloud workloads, networks, identities, and software as a service applications. It redefines MDR through constant support, profound threat knowledge, and practical remediation, adhering firmly to the ideals that benefit their customers and collaborative associates.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Red Canary Managed Detection and Response Services
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Performance of Red Canary Managed Detection and Response Services Across Market Features
Red Canary Managed Detection and Response Services Likes & Dislikes
Very thorough coverage of security items and once you get familiar with the interface and where things are located, provides a ton of information for company security teams to get the level of knowledge and background needed to respond to alerts and incidents.
the platform.
Red Canary has greatly improved our security team's (me and one other guy) efficiency. They cut through the noise and provide relevant threats and investigatory information.
Some of the web console tabs are a bit cumbersome and takes a little bit to understand where everything was located - but after using the console for a week or so, things can into view. What was being monitored from an integrations perspective could be a bit more detailed - for example, some of the integrations Red Canary is only looking for alerts from those tools and not building their own alerts, tooling, etc around some of the less standard integrations such as Google Workspace and Google Cloud Platform.
limited answers and poor follow up.
1. There is no auto-remediation for Identity, but we are told it's coming Q1 2026. 2. We would like more control over which alerts users receive when added to the portal. Currently, users are added, then they choose which notification to opt in/out. 3. Clicking links within the portal always seems to open a new tab. Deep diving can often result in many open tabs per threat. An auto refresh of the published threats page would be helpful for real-time monitoring of the portal.
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Peer Discussions
Red Canary Managed Detection and Response Services Reviews and Ratings
- IT Security & Risk Management Associate1B-10B USDMediaReview Source
Red Canary Provides an Comprehensive Platform and the Supporting Cast to get to where you need to be
Overall, our experience with Red Canary has been very positive, they are a great provider of managed security services. Their teams have been very knowledgeable with the products and security monitoring, execution and response overall. - IT ASSOCIATE1B-10B USDConstructionReview Source
Red Canary is an effective partnership in Security. It cuts through the noise and lets us focus on what's important.
Customization may be lacking, but it doesn't affect the product's quality, efficiency, and effectiveness. We are still learning about the product and all it has to offer, though. - IT Manager<50M USDServices (non-Government)Review Source
Response/Remediation Capabilities Not Fully Known Yet But Expectations Remain High
The entire process from demo to negotiations to deployment to daily use has been seamless. Literally nothing to complain about at this point. The cost was exactly as negotiated/described. The product works as described thusfar. We have not yet "had a serious ecurity incident" to TRULY test how good the service is, but from what we've seen so far we're expecting it to be excellent. We've had enough low severity threats/alerts to know that it's working as expected. - IT Security & Risk Management Associate50M-1B USDTravel and HospitalityReview Source
Consistent Support and Straightforward Tools Highlight Red Canary Experience
I've had an excellent experience learning and utilizing Red Canary. Our contact has been a great help with increasing our productivity and utilizing all the components we've purchased. It's pretty straight forward to use and after hours support is incredible. - Senior System IT Administrator50M-1B USDConsumer GoodsReview Source
Alert System Offers Write-Ups But Limited Guidance for Software Issues
I do like Red Canary, I wish there were a little more rather than just alerts that I could set up but I think it is designed that way so customers dont have to do much. Usually our calls are oh nothing is happening and thats really it.