Overview
Product Information on Reputation Experience Management (RXM)
What is Reputation Experience Management (RXM)?
Reputation Experience Management (RXM) Pricing
Overall experience with Reputation Experience Management (RXM)
“Provides Comprehensive Insights With Surveys, NPS, CSAT, And Review Collection”
About Company
Company Description
Reputation is a company which has developed a platform transforming customer feedback into valuable insights. This process is known as Reputation Experience Management, a concept pioneered by Reputation. The platform analyzes large volumes of both solicited and unsolicited feedback data which greatly assists companies in their growth path - this includes, but is not limited to, improvements in customer experience and operations. The renowned Reputation Score X™ uses patented algorithms and acts as an index indicating brand performance. This index guides companies towards targeted business advancements. The company's services are utilized by numerous global organizations.
Company Details
Do You Manage Peer Insights at Reputation?
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Reputation Experience Management (RXM)
Performance of Reputation Experience Management (RXM) Across Market Features
Reputation Experience Management (RXM) Likes & Dislikes
Collecting , analyzing reviews across platforms, Surveys , NPS, CSAT etc,.
Integratate all customer information in one platform Amazing data analytisc reporting
Quick access to multiple platforms for reviews and experience. Excellent follow up with our customer base post purchase and has lead to a spike in reviews. Last of all it allows us to catch potential customer issues before they are posted online.
Sometimes , it includes to align internal behavior with external reputation. AI powered Insights like test analytics to uncover recurring complaints, praise or trends
Customization not easy Implementation Costs
It takes some getting used too and for our industry we had to pay an upcharge to differentiate between divisions. I haven't found it quicker and easier to respond to google reviews directly through reputation.
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Peer Discussions
Reputation Experience Management (RXM) Reviews and Ratings
- SDET10B+ USDBankingReview Source
Provides Comprehensive Insights With Surveys, NPS, CSAT, And Review Collection
This tool focuses not just on reactive damage control but on actively shaping customer experience across every digital touch point, especially in today's review driven and socially connected world , Ensures accurate business listings across directories. - IT DELIVERY MANAGER1B-10B USDHealthcare and BiotechReview Source
Unifying Customer Experiences with an Innovative Platform
Easy and strong solution to collect customers experiences and dashboards - Business Development Manager<50M USDMiscellaneousReview Source
Reviews and reputation made easy
A few bumps in the road during set up and managing the back office tool. Once we were able to figure that out it has been a good product for us. - ORM1B-10B USDServices (non-Government)Review Source
Grow social connect and strong data
overall everything is good with product.data , speed. smooth all of them good. hope it will be continue for the life long , as such customer help also very fine and attentive as i checked personally - DATA AND ANALYTICS MANAGERGov't/PS/EdEducationReview Source
Unlock insight, enhance reputation With RXM
Overall experience has been positive. There were some initial challenges in the first use but everything has gone perfect after. Modular