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  3. REVIEWS.io
Logo of REVIEWS.io

REVIEWS.io

byREVIEWS.io
in Online Reputation Management Software
4.4

Overview

Product Information on REVIEWS.io

Updated 13th October 2025

What is REVIEWS.io?

REVIEWS.io is a software designed to help businesses collect, manage, and display customer reviews across various platforms. The software enables organizations to gather feedback post-purchase, manage responses to customer reviews, and showcase verified ratings on their websites and external channels. It offers features for integrating review content into e-commerce platforms, collecting photo and video reviews, and generating review analytics to understand customer sentiment. The software addresses the business challenge of building trust with potential buyers by providing authentic feedback from previous customers, facilitating improved customer engagement and enabling businesses to make data-driven decisions based on review insights.

REVIEWS.io Pricing

REVIEWS.io software offers a subscription-based pricing model with multiple tiers that vary by feature set and usage limits. The software typically provides options for monthly or annual billing, with higher tiers supporting advanced functionalities such as integration, automation, and enhanced reporting. Custom pricing may be available for enterprise needs depending on specific requirements and volume.

Overall experience with REVIEWS.io

HEAD OF PERFORMANCE
<50M USD, Healthcare and Biotech
FAVORABLE

“Reviews.io: A Budget-Friendly Review System with Advanced Features”

4.0
Jun 4, 2024
Reviews.io is cost efficient and has all the main features you'd expect from a review system. It's also easy to link to other CRM and marketing tools we use.
Supply Chain Analyst
1B - 3B USD, Retail
CRITICAL

“overall pretty decent!”

3.0
Jun 7, 2023
Not bad at all, the fact that we are able to be transparent and share views as well as have verified customers adds more core to the experience

About Company

Company Description

Updated 7th December 2023

Reviews.io is a company centered on assisting businesses monitor and develop their online reputation through review collection and management. This provides an accessible method for customers to provide feedback on businesses throughout the internet. The advantages of utilizing review collection include increased trust from customers, enhanced website traffic, and improved sales. Both eCommerce businesses and service providers can leverage these benefits as potential customers often examine a company's online reputation before visiting the website. The firm provides tools to collect and manage reviews across several third-party platforms, in addition to its platform. This gives businesses unparalleled control over their online reputation. A proficient team of developers and customer service staff support the offering.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1998
Head office location
Leicester, United Kingdom
Number of employees
51 - 200
Website
http://www.reviews.io

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: REVIEWS.io
Deciding Factors: REVIEWS.io Vs. Market Average
Performance of REVIEWS.io Across Market Features

REVIEWS.io Likes & Dislikes

Like

It does everything we need for a fraction of the price of what competitors quoted us.

Like

Having review moderation as the main point as well as the SEO benefits helps keep things transparent with this service. Great job!

Like

What I like most about Reviews.io is its simplicity and effectiveness in gathering customer feedback. It's incredibly user-friendly, not just for us managing the reviews, but also for our customers leaving them. This ease of use has led to a significant increase in the amount of feedback we receive. Plus, the ability to showcase these reviews across our marketing channels has been a game changer for our brand's credibility and customer trust. The direct impact it's had on our online reputation and the actionable insights we get from feedback are invaluable. It's not just a tool; it feels like a vital part of our growth strategy.

Dislike

When you manage multilingual websites, it doesn't have an off the shelf feature to display all reviews for the same product from different websites/languages. You have to develop it yourself as well as the ability for users to easily translate the review in their own language.

Dislike

The fact that reviews can be adjusted and created by the business itself makes us question the integrity of the reviews Subscription price can be overwhelming plus the added expenses for added features.

Dislike

If I had to point out a downside, it would be the pricing structure. It can feel a bit steep, especially for smaller businesses or those just starting to focus on managing their online reputation. While the value it brings is undeniable, more flexible pricing options would make it more accessible to a wider range of businesses looking to leverage the power of customer reviews.

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Peer Discussions

REVIEWS.io Reviews and Ratings

4.4

(50 Ratings)

Rating Distribution

5 Star
42%
4 Star
54%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
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  • HEAD OF PERFORMANCE
    <50M USD
    Healthcare and Biotech
    Review Source

    Reviews.io: A Budget-Friendly Review System with Advanced Features

    4.0
    Jun 4, 2024
    Reviews.io is cost efficient and has all the main features you'd expect from a review system. It's also easy to link to other CRM and marketing tools we use.
  • Graduate Researcher Fellow
    50M-1B USD
    Software
    Review Source

    Transforming Customer Feedback Into Brand Growth with Reviews.io

    4.0
    Apr 16, 2024
    Using Reviews.io has really been a breeze and a bit of a game changer for us. It made gathering customer feedback so straightforward, and seeing all those reviews come in feels incredibly rewarding. What's really stood out is the difference itmade to our online presence. Knowing were building trust with potential customers just by having honest reviews out there is fantastic. Digging into the analytics part is like uncovering a treasure trove of insights on how we can do better, which is always a plus. And whenever I've hit a snag or had a question, the folks at Reviews.io are right there, ready to help out. It's been a major boost to how we connect with our customers and grow our brand.
  • WEB MASTER AND FRONT END DEVELOPER
    <50M USD
    Retail
    Review Source

    Exploring the Depth of Reviews.io's Functionality

    4.0
    Apr 15, 2024
    Reviews.io is a cost effective solution to replace our native website review module. The more we used it the more benefits we discovered.
  • CAMPAIGN MANAGER
    50M-1B USD
    Media
    Review Source

    Elevate reputation and drive sales with streamlined review management

    4.0
    Mar 31, 2024
    Reviews.io excels in providing robust review management solutions, bolstering online reputation, trust, and sales effectively.Its comprehensive features and advanced analytics empower our business to gather, manage and leverage customer feedback strategically.With seamless integration and customizable widgets, it offers us a powerful platform for enhancing online presence and driving business growth
  • PRD ENG QA ANALYST
    1B-10B USD
    IT Services
    Review Source

    Review provider platform

    5.0
    Apr 2, 2024
    It focuses on assisting businesses in monitoring and developing their online reputation. It provides tools for collecting and managing reviews across various platforms. Benefits include increased trust, enhanced website traffic, and improved sales. Also it's a great friendly interface which is easy to use and allows the user to navigate quickly.
...
Showing Result 1-5 of 50

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