Name: REVIEWS.io
Rating: 4.4 (51 reviews)

Overview

Product Information on REVIEWS.io

Updated 13th October 2025

What is REVIEWS.io?

REVIEWS.io is a software designed to help businesses collect, manage, and display customer reviews across various platforms. The software enables organizations to gather feedback post-purchase, manage responses to customer reviews, and showcase verified ratings on their websites and external channels. It offers features for integrating review content into e-commerce platforms, collecting photo and video reviews, and generating review analytics to understand customer sentiment. The software addresses the business challenge of building trust with potential buyers by providing authentic feedback from previous customers, facilitating improved customer engagement and enabling businesses to make data-driven decisions based on review insights.

Overall experience with REVIEWS.io

HEAD OF PERFORMANCE

<50M USD, Healthcare and Biotech

FAVORABLE

“Reviews.io: A Budget-Friendly Review System with Advanced Features”

4.0

Jun 4, 2024

Reviews.io is cost efficient and has all the main features you'd expect from a review system. It's also easy to link to other CRM and marketing tools we use.

Supply Chain Analyst

1B - 3B USD, Retail

CRITICAL

“overall pretty decent!”

3.0

Jun 7, 2023

Not bad at all, the fact that we are able to be transparent and share views as well as have verified customers adds more core to the experience

About Company

Company Description

Reviews.io is a company centered on assisting businesses monitor and develop their online reputation through review collection and management. This provides an accessible method for customers to provide feedback on businesses throughout the internet. The advantages of utilizing review collection include increased trust from customers, enhanced website traffic, and improved sales. Both eCommerce businesses and service providers can leverage these benefits as potential customers often examine a company's online reputation before visiting the website. The firm provides tools to collect and manage reviews across several third-party platforms, in addition to its platform. This gives businesses unparalleled control over their online reputation. A proficient team of developers and customer service staff support the offering.

Company Details

Company type

Public

Year Founded

1998

Head office location

Leicester, United Kingdom

Number of employees

51 - 200

Website

http://www.reviews.io

Do You Manage Peer Insights at REVIEWS.io?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: REVIEWS.io

Deciding Factors: REVIEWS.io Vs. Market Average

Performance of REVIEWS.io Across Market Features

REVIEWS.io Likes & Dislikes

It does everything we need for a fraction of the price of what competitors quoted us.

Having review moderation as the main point as well as the SEO benefits helps keep things transparent with this service. Great job!

What I like most about Reviews.io is its simplicity and effectiveness in gathering customer feedback. It's incredibly user-friendly, not just for us managing the reviews, but also for our customers leaving them. This ease of use has led to a significant increase in the amount of feedback we receive. Plus, the ability to showcase these reviews across our marketing channels has been a game changer for our brand's credibility and customer trust. The direct impact it's had on our online reputation and the actionable insights we get from feedback are invaluable. It's not just a tool; it feels like a vital part of our growth strategy.

When you manage multilingual websites, it doesn't have an off the shelf feature to display all reviews for the same product from different websites/languages. You have to develop it yourself as well as the ability for users to easily translate the review in their own language.

The fact that reviews can be adjusted and created by the business itself makes us question the integrity of the reviews Subscription price can be overwhelming plus the added expenses for added features.

If I had to point out a downside, it would be the pricing structure. It can feel a bit steep, especially for smaller businesses or those just starting to focus on managing their online reputation. While the value it brings is undeniable, more flexible pricing options would make it more accessible to a wider range of businesses looking to leverage the power of customer reviews.

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Peer Discussions

REVIEWS.io Reviews and Ratings

Recommended Gartner Insights

<50M USD

Healthcare and Biotech

Review Source

Reviews.io: A Budget-Friendly Review System with Advanced Features

Graduate Researcher Fellow

50M-1B USD

Software

Transforming Customer Feedback Into Brand Growth with Reviews.io

Apr 16, 2024

Using Reviews.io has really been a breeze and a bit of a game changer for us. It made gathering customer feedback so straightforward, and seeing all those reviews come in feels incredibly rewarding. What's really stood out is the difference itmade to our online presence. Knowing were building trust with potential customers just by having honest reviews out there is fantastic. Digging into the analytics part is like uncovering a treasure trove of insights on how we can do better, which is always a plus. And whenever I've hit a snag or had a question, the folks at Reviews.io are right there, ready to help out. It's been a major boost to how we connect with our customers and grow our brand.

WEB MASTER AND FRONT END DEVELOPER

Retail

Exploring the Depth of Reviews.io's Functionality

Apr 15, 2024

Reviews.io is a cost effective solution to replace our native website review module. The more we used it the more benefits we discovered.

CAMPAIGN MANAGER

Media

Elevate reputation and drive sales with streamlined review management

Mar 31, 2024

Reviews.io excels in providing robust review management solutions, bolstering online reputation, trust, and sales effectively.Its comprehensive features and advanced analytics empower our business to gather, manage and leverage customer feedback strategically.With seamless integration and customizable widgets, it offers us a powerful platform for enhancing online presence and driving business growth

PRD ENG QA ANALYST

1B-10B USD

IT Services

Review provider platform

5.0

Apr 2, 2024

It focuses on assisting businesses in monitoring and developing their online reputation. It provides tools for collecting and managing reviews across various platforms. Benefits include increased trust, enhanced website traffic, and improved sales. Also it's a great friendly interface which is easy to use and allows the user to navigate quickly.