Overview
Product Information on REVIEWS.io
What is REVIEWS.io?
REVIEWS.io Pricing
Overall experience with REVIEWS.io
“Fast support is impressive, but the lack of custom reports limits data analysis.”
“overall pretty decent!”
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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About Company
Company Description
Reviews.io is a company centered on assisting businesses monitor and develop their online reputation through review collection and management. This provides an accessible method for customers to provide feedback on businesses throughout the internet. The advantages of utilizing review collection include increased trust from customers, enhanced website traffic, and improved sales. Both eCommerce businesses and service providers can leverage these benefits as potential customers often examine a company's online reputation before visiting the website. The firm provides tools to collect and manage reviews across several third-party platforms, in addition to its platform. This gives businesses unparalleled control over their online reputation. A proficient team of developers and customer service staff support the offering.
Company Details
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REVIEWS.io Reviews and Ratings
- Product Manager50M-1B USDRetailReview Source
Fast support is impressive, but the lack of custom reports limits data analysis.
From initial contact to final implementation and go-live, everything went extremely professionally and smoothly. The consistently helpful communication regarding questions, both during and after implementation, is particularly noteworthy. The team is always extremely helpful and provides support as quickly and competently as possible. The Customer Success Managers also manage to find a suitable solution in most cases, even if a custom solution first needs to be developed. I'm only deducting one star for the limited range of analytics options. In my opinion, there's still room for improvement here, as currently no attractive custom reports can be created and the data is only available as a CSV export.
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