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Overview

Product Information on Retarus Cloud Fax Solutions

Updated 21st October 2025

What is Retarus Cloud Fax Solutions?

Retarus Cloud Fax modernizes how businesses send and receive critical documents—securely, instantly. It integrates seamlessly with any SaaS platform through robust APIs for smooth digital workflows. The API-driven design enables standards wise deep integration, process automation, while AI enrichment supports intelligent content and data processing. Backed by Retarus ’own Messaging Platform, Cloud Fax delivers fast, reliable, and secure transmissions with global high availability and European data sovereignty. Companies gain cost savings, streamlined processes, and full compliance with GDPR and HIPAA. Trusted by enterprises worldwide, Retarus Cloud Fax combines proven reliability with modern innovation in cloud communications.

Retarus Cloud Fax Solutions Pricing

Retarus Cloud Fax typically uses a subscription-based model that includes pay-per-use billing on the actual number of documents sent and received, eliminating upfront investment in hardware and licenses. Pricing packages tailored to organizational size, volume and workflow integration needs. Discounts and volume pricing apply for higher usage tiers. Plans include secure cloud transmission, API/web/email integration, and centralized reporting features.

Retarus Cloud Fax Solutions Product Images

Retarus Cloud Fax Cover Page
Retarus Cloud Fax Cover Page

Overall experience with Retarus Cloud Fax Solutions

IT ASSOCIATE
50M - 250M USD, Banking
FAVORABLE

“Professional support and reliable Service, flexible”

5.0
Apr 16, 2026
professional support during project introduction, reliable service, fast response times,
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Cloud Fax Solutions

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Retarus Cloud Fax Solutions

byRetarus
in Cloud Fax Solutions
4.7

About Company

Company Description

Updated 16th January 2024

Retarus is a company focused on supporting businesses with digital transformation through its cloud services for digital business communication. The company's services function to enable the efficient and secure exchange of information between people, apps, and machines. This aids in the creation of more agile, flexible, transparent, and efficient business processes. Retarus recognizes that rapid technological advances necessitate that businesses adapt their processes, enhance capabilities through innovations and ensure that communication is digital, automated, secure, fast, and reliable. Since its inception in 1992, Retarus, guided by its vision to be the go-to provider for enterprise-level cloud solutions, has expanded its services to include secure communication on various channels like email, fax, SMS, and EDI for businesses across all standards and industries.

Company Details

Updated 21st October 2025
Year Founded
1992
Head office location
München, Germany
Number of employees
201 - 500
Annual Revenue
50M-250M USD
Website
https://www.retarus.com

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Reviewer Insights for: Retarus Cloud Fax Solutions
Performance of Retarus Cloud Fax Solutions Across Market Features

Retarus Cloud Fax Solutions Likes & Dislikes

Like

reliability, stability, competent support, good customer care

Like

They offer us a customized solution that suits our needs in the company. The solutions are always fast, reliable and future-oriented.

Like

The support is good and the service is reliable.

Dislike

nothing

Dislike

-

Dislike

Evolution of the admin console and report management

Top Retarus Cloud Fax Solutions Alternatives

Retarus Cloud Fax Solutions Reviews and Ratings

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1. eFax
3.8
(5 Ratings)
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2. Concord Cloud Fax
4
(2 Ratings)
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3. Documo Cloud Fax
5
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Filter Reviews
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  • IT ASSOCIATE
    50M-1B USD
    Banking
    Review Source

    Professional support and reliable Service, flexible

    5.0
    Apr 16, 2026
    professional support during project introduction, reliable service, fast response times,
  • IT SERVICES ASSOCIATE
    50M-1B USD
    Banking
    Review Source

    Long and appreciative service provider

    5.0
    May 16, 2024
    Through our long cooperation, we continue to be very satisfied with the service and performance of this service provider.
  • IT Manager
    50M-1B USD
    Review Source

    Reliable Service and Support Highlighted in User Feedback

    4.0
    May 14, 2024
    The service is reliable for our needs and the support is good.
  • BUSINESS UNIT IT LEAD
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Excellent service, and nothing else was promised. The service continues to be excellent.

    5.0
    Mar 12, 2024
    As we do use a selected range of services I can't evaluate some of the capabilities Overall experience is excellent, but this the service we use is standard and well established
  • IT Manager
    10B+ USD
    Healthcare and Biotech
    Review Source

    Reliable and Efficient Cloud Fax and SMS

    5.0
    Feb 29, 2024
    Retarus provides a high level of support and attention to detail. We were able to consolidate all of our fax to email and SMS solutions and provide our users with a standard experience. This consolidation also allowed us to centralize the management of multiple systems and thus free up work hours across multiple teams.
Showing Result 1-5 of 23

4.7

(23 Ratings)

Rating Distribution

5 Star
65%
4 Star
35%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.7

Service & Support

4.7

Product Capabilities

4.5