Overview
Product Information on Salesforce Experience Cloud
Updated 13th October 2025
What is Salesforce Experience Cloud?
Salesforce Experience Cloud Pricing
Overall experience with Salesforce Experience Cloud
Senior Cloud Engineer
50M - 250M USD, TransportationFAVORABLE
“Excellent key webpages interaction tracking and conversion optimization tool”
Its genuinely insightful to be able to see what visitors are scrolling past and its our primary source of reporting for behavior on key webpages.
ECOMMERCE MANAGER
50M - 250M USD, ManufacturingCRITICAL
“Powerful tool but with extremely limited customization capabilities”
Poweful tool but personalization capabilities are extremely limited
About Company
Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Company Details
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
Salesforce Experience Cloud Reviews and Ratings
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- Senior Cloud Engineer50M-1B USDTransportationReview Source
Excellent key webpages interaction tracking and conversion optimization tool
Its genuinely insightful to be able to see what visitors are scrolling past and its our primary source of reporting for behavior on key webpages. - Finance Associate1B-10B USDSoftwareReview Source
Reliable System with User-Friendly Interface: Insights and Challenges
System reliable and easy interface to use. One issue it allows users to input bad data which results in issues later in the pipeline. - UX DESIGNER<50M USDIT ServicesReview Source
Get business data into the hands of partners and users, but note OOTB limitations.
Salesforce Experience Cloud (Digital Experiences) is the most direct way to extend the functionality of our Salesforce CRM into an external end user-facing experience. The product is built with that purpose in mind, and is set up for Salesforce administrators to implement relatively easily. Like the Salesforce core platform, additional custom features can be built by a development team. Unfortunately, as a pure website builder, anyone that uses consumer-level drag-and-drop builders will be disappointed by the built-in design capabilities. - PROJECT MANAGER50M-1B USDTelecommunicationReview Source
Personalized Customer Engagement with Customization Challenges.
My overall experience with Salesforce Experience Cloud has been highly positive. It has proven to be a valuable tool for enhancing customer engagement and streamlining collaboration within our organization. - MARKETING MANAGER<50M USDManufacturingReview Source
A Powerful Digital Experience Platform
Overall, Salesforce Experience Cloud is a comprehensive and feature-rich digital experience platform that empowers businesses to create personalized and engaging experiences for their customers, partners, and employees. However, organizations should carefully consider their specific needs, resources, and budget constraints before committing to the platform.
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