Overview
Product Information on Salesforce Field Service
Updated 13th October 2025
What is Salesforce Field Service?
Salesforce Field Service Pricing
Overall experience with Salesforce Field Service
It Manager
250M - 500M USD, Consumer GoodsFAVORABLE
“Mobile Integration And Dispatcher Licensing Impact Salesforce Field Service Effectiveness”
FSL aka Salesforce Field Service is a well architected application powered by Salesforce. It's been an easy implementation for an experienced and thoughtful system admin, but works best when you partner with a competent BA who understands the service experience and the challenges on-site staff go through. Making their experience intuitive and easy is key to the entire process.
HSEQ Manager
50M - 250M USD, ConstructionCRITICAL
“Modern Platform Offers High Customisation With Some Limitations on Features”
The software platform is marginally better than other similar products in this space. It is modern, fairly simple and allows for a high level of customisation.
About Company
Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Company Details
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
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A Snapshot of What Matters - Based on Validated User Reviews
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Salesforce Field Service Reviews and Ratings
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- It Manager50M-1B USDConsumer GoodsReview Source
Mobile Integration And Dispatcher Licensing Impact Salesforce Field Service Effectiveness
FSL aka Salesforce Field Service is a well architected application powered by Salesforce. It's been an easy implementation for an experienced and thoughtful system admin, but works best when you partner with a competent BA who understands the service experience and the challenges on-site staff go through. Making their experience intuitive and easy is key to the entire process. - Customer Service & Support Associate1B-10B USDServices (non-Government)Review Source
Efficient Scheduling and Real-Time Field Visibility Enhance Team Productivity
My overall experience with has been a positive one, very seamless integration that helps to improve service delivery and team productivity - Customer Service & Support Associate50M-1B USDMediaReview Source
Simple Interface and Automation Features Balanced by Price and Performance Issues
The interface is easy to understand. User-friendly, you know where to find everything. Easy to setup does not require complex setup. Automation integration, like following up on emails, easy to store contacts and add them to a sales funnel. - Customer Service & Support Associate1B-10B USDIT ServicesReview Source
Product Offers Extensive Functions and Customization But Some Modules Feel Bulky
it is very good product, provide many functions and easy to access and use - Customer Service & Support Associate1B-10B USDSoftwareReview Source
Intelligent Scheduling and Inventory Management Features Enhance Operational Efficiency
It is a robust, integrated paltform that excels at intelligent scheduling. It helps increase productivity, optimize routes, and manage inventory.
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