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  3. Salesforce Sales Cloud
Logo of Salesforce Sales Cloud

Salesforce Sales Cloud

bySalesforce
in
4.0
2026
Market Presence: Sales Force Automation Platforms (Transitioning to CRM Sales Platforms), Sales Performance Management

Overview

Product Information on Salesforce Sales Cloud

Updated 13th October 2025

What is Salesforce Sales Cloud?

Salesforce Sales Cloud is a software solution designed to support sales process management for businesses by providing tools for contact and lead management, opportunity tracking, and workflow automation. The software enables users to organize customer information, forecast sales performance, and manage pipelines. It features customizable dashboards and reporting to assist with data-driven decision-making, while integration capabilities connect with other applications to streamline operations. Salesforce Sales Cloud addresses challenges related to sales cycle visibility and process efficiency by centralizing customer data and enabling teams to collaborate on sales activities. The software supports mobile access and offers tools for configuring sales automations and approvals.

Salesforce Sales Cloud Pricing

Salesforce Sales Cloud software follows a subscription-based pricing model structured across multiple tiers, with each tier offering a set of features aimed at sales automation, customer relationship management, and analytics. Pricing is typically charged per user per month, and feature availability varies by tier. Additional modules and integrations may incur separate charges.

Overall experience with Salesforce Sales Cloud

RPA DEVELOPER
250M - 500M USD, IT Services
FAVORABLE

“AI Tool Transforms Business Operations and Customer Interactions”

4.0
Jan 23, 2025
This tool uses AI to improve how businesses work and interact with customers. by using this to create content and give a lot of suggestions for our requirements.
There are no reviews in this category.
CRITICAL

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)

About Company

Company Description

Updated 6th March 2025

Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.

Company Details

Updated 2nd November 2023
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.salesforce.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Salesforce Sales Cloud
Performance of Salesforce Sales Cloud Across Market Features

Salesforce Sales Cloud Likes & Dislikes

Like

By using this we can automate tasks, it is time saving and gives lot of suggestions, it has scalability, and we can have personalized customer interaction.

Like

What I liked most about the product was that it automates the regular tasks and optimizes processes very well and it will improve the overall productivity

Dislike

It is a bit tough to set the customization for business and data can be kept safer.

Dislike

When we were handling a large amount of data or high point usage time the performance was slow. Then advanced customization was easy to technical users but not for non technical users

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Peer Discussions

Salesforce Sales Cloud Reviews and Ratings

Showing data for 2 ratings and reviews for Generative AI Model Providers market. View all 2450 ratings and reviews across markets for a complete picture.

4.0

(2 Ratings)

Rating Distribution

5 Star
0%
4 Star
100%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

5.0

Service & Support

4.0

Product Capabilities

4.5

Filter Reviews
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  • RPA DEVELOPER
    50M-1B USD
    IT Services
    Review Source

    AI Tool Transforms Business Operations and Customer Interactions

    4.0
    Jan 23, 2025
    This tool uses AI to improve how businesses work and interact with customers. by using this to create content and give a lot of suggestions for our requirements.
  • RPA DEVELOPER
    1B-10B USD
    IT Services
    Review Source

    New Product Excellently Automates Regular Tasks and Processes

    4.0
    Oct 7, 2024
    It will work more efficiently and very easily to integrate. I am more flexible with this product.
Showing Result 1-2 of 2

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