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  1. Home
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  3. SAP Order Management Services
Logo of SAP Order Management Services

SAP Order Management Services

bySAP
in Distributed Order Management Systems (Transitioning to Distributed Order Management)
3.0

Overview

Product Information on SAP Order Management Services

Updated 16th June 2026

What is SAP Order Management Services?

SAP Order Management Services transforms order management into enterprise execution intelligence, enabling organizations to run orders with real-time visibility and operational efficiency across channels and systems. By connecting demand, inventory, fulfillment, and financial signals throughout the order lifecycle, SAP helps organizations deliver consistent order execution across complex B2B, B2C, and omnichannel operations. In addition, AI-driven insights help teams identify risks earlier and make faster, more informed decisions using connected operational data. Built on a cloud-native, API-first, composable architecture, SAP Order Management Services enables organizations to evolve order execution capabilities, integrate across SAP and third-party systems, and adapt quickly to changing business needs without disrupting core operations.

SAP Order Management Services Pricing

SAP Order Management Services offers a flexible pricing model that enables organizations to adopt and expand capabilities based on business needs, usage, and operational growth. Pricing may vary depending on business metrics, selected services, and support requirements.

SAP Order Management Services Product Images

Homepage
Homepage
Order Status
Order Status
The Order Management Assistant
The Order Management Assistant

Overall experience with SAP Order Management Services

Senior Software Engineer
3B - 10B USD, Retail
FAVORABLE

“We can manage our all complex operations with OMS”

5.0
May 29, 2019
We have approximately 20 fullfilment centers far from each other. And we have lots of rules for all stores and accrording to categories. So, we need to optimize our cargo amount. With SAP Hybris OMS interface, we can easliy define our rules in ortder to get the result. All business unit can understand the UI and functionality easily.
CATEGORY SPECIALIST
3B - 10B USD, Manufacturing
CRITICAL

“SAP Hybris is on more tool from SAP that enhances overall SAP experience.”

3.0
Jun 18, 2025
The SAP Hybris Order Management system allows to consolidate different order channels in one place enabling easy management of the ordering system. It is extremely important to choose the correct order channels having a massive amount of vendors, which helps to consolidate the most efficient and time saving capabilities with vendors depending on the focus areas.

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

SAP Order Management Services Reviews and Ratings

3.0

(3 Ratings)

Rating Distribution

5 Star
33%
4 Star
0%
3 Star
67%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.5

Integration & Deployment

3.3

Service & Support

4.3

Product Capabilities

4.3

Filter Reviews
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  • CATEGORY SPECIALIST
    1B-10B USD
    Manufacturing
    Review Source

    SAP Hybris is on more tool from SAP that enhances overall SAP experience.

    3.0
    Jun 18, 2025
    The SAP Hybris Order Management system allows to consolidate different order channels in one place enabling easy management of the ordering system. It is extremely important to choose the correct order channels having a massive amount of vendors, which helps to consolidate the most efficient and time saving capabilities with vendors depending on the focus areas.
  • Senior Software Engineer
    1B-10B USD
    Retail
    Review Source

    We can manage our all complex operations with OMS

    5.0
    May 29, 2019
    We have approximately 20 fullfilment centers far from each other. And we have lots of rules for all stores and accrording to categories. So, we need to optimize our cargo amount. With SAP Hybris OMS interface, we can easliy define our rules in ortder to get the result. All business unit can understand the UI and functionality easily.
  • CTO
    1B-10B USD
    Retail
    Review Source

    Good capabilities, but implementation is very expensive

    3.0
    Apr 25, 2019
    SAP is fully functional but a really hard product to implement for mid-sized vendors such as us. The cost of implementation is very high compared to the ongoing product costs.
Showing Result 1-3 of 3

Recommended Gartner Insights

  • Market Guide for Distributed Order Management Systems (Transitioning to Distributed Order Management)
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Reviewer Insights for: SAP Order Management Services
Performance of SAP Order Management Services Across Market Features

SAP Order Management Services Likes & Dislikes

Like

No need to customization, easy to use

Like

Best thing is the consolidation of the different order channels such as online stores, mobile apps, etc. The solution allows us to handle high-volume orders while ensuring performance. It has good analytics tools where you can identify risk areas.

Like

Out of this box this has great capabilities

Dislike

language support

Dislike

SAP in general is a pretty complex tool, therefore even add-ins have extensive transactional capabilities which may be hard to use at first. Sometimes it feels like the system was not designed to be the most user-friendly.

Dislike

Implementation time and costs are very high