Overall, my experience has been positive from a finance perspective. The system has significantly improved the accuracy and transparency of incentive calculations and payout processing compared to manual methods. it is particularly useful for validating target vs achievement data, tracking sales performance and ensuring alignment between incentive payout and financial reporting. the reporting capability provides better visibility into performance linked payouts, which support decision making and control over incentive expenses.

The manual reprocessing of transactions and the manual running of commission payouts when we first migrated reduced efficiencies. We have since automated our payout run and are working to create a house account for transactions. The workflow tool implemented has made our onboarding process more streamlined and provided time savings for the staff.